Last June we called Elton to inquire about a full replacement of our eavestroughs, downspouts, and skylight as we had significant water issues every time it rained and during snow melt events. Elton visited our property to provide a quote, and within minutes he was on the roof doing an inspection. When I asked Elton whether we should replace our flat roof as well, he impressed me by saying it wouldn't touch it; that it's not a good use of his time our our money to "fix" something which doesn't need it. He explained the needed work thoroughly and I felt that I understood the current issues and what he was quoting on.
Elton was transparent about when the work would get done, and was good at explaining the supply chain issues which forced a delay of our project. Once here, his team was very respectful of our property and especially a sugar maple in our front yard which is very special to us. His team was very professional throughout and cleaned everything up afterwards. We were very pleased with the final result.
This winter the roof started to leak and we called Elton to ask whether the new skylight could be the cause. I was impressed at how non-defensive he was during the call. He returned to the property and was back on the snow-covered roof to take a look. Ultimately the leak was not related to the work that Elton originally completed, but his willingness to help us figure out the problem was terrific.
Eagleye Roofing will forever be part of the team which maintains our home. Thank you Elton!
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