Great experience with my movers Sameer and Maninder. Hard workers who were quick and professional and very polite.
Move got a bit fraught as my move out was the 31st from one unit but had to book an elevator at the next place that was only available on the 1st. LGM was accommodating and helped store my things overnight.
I think sales underestimated several elements including duration of travel and expected number of storage modules for the overnight (they scoped 1 or 2 maybe, wound up being 3 at $100 a night billed for the full month). I did receive a discount upon raising the issue though so overall satisfied.
- Company Response
First of all, thank you so much for your review!
It is great to hear you are satisfied with our services and with how our movers did their job. We make sure to always train our crew members properly and we only hire professional and respectful men at Let's Get Moving. Glad they left you with a good impression. :)
As you noticed, we also come fully prepared at customers' homes and we use our tools and your time effectively. We never stall and we never take more time than needed.
As careful as we are, mistakes do happen every now and then, and we are sorry when this is the case. Thank you for pointing out to us the issue and glad we were able to make things right for you!
We appreciate the time you took to write this review, as well as all your nice words. It's always a pleasure to work for people like you.
We'd love to meet again, so consider booking us for your next move, whenever the time comes!
Let's Get Moving