Steam Dry Canada

Duct Cleaning
10224 157 Street Northwest Edmonton AB T5P 2V1
Write a Review
Write a Review

HomeStars
Duct Cleaning
Steam Dry Canada
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 5 timesBest of the Best '22 Best of Award '22winner 5 times

Reviews for Steam Dry Canada

Average customer rating:
9.1 10 (588 reviews)

Sort by

Pazarena
Pazarena
2 reviews Port Moody, BC
10/10

Honest and professional

Fast and efficient service by Chase who was very professional and personable. Would recommend this company.

Approximate cost of services:
$160.00
Was this review helpful?
AJ
AJ
1 review Chemainus, BC
10/10

Do not hesitate to use this service!

Fantastic service, courteous technician. I am thoroughly impressed with this company and Douglas, the technician. He reviewed everything with me, gave me suggestions to save my furnace from over-working and also to save some money on hydro.
He showed up within the time window I was quoted, and had called ahead to say he would be here in 20 minutes. My total bill was exactly what I was quoted - no surprises. My bill was $100 less than another quote from a local company.
Douglas is a very respectful, friendly, and knowledgeable technician.
A very nice man!
I highly recommend this service.

Approximate cost of services:
$318.00
Was this review helpful?
Carol
Carol
1 review Langley, BC
10/10

Duct cleaning

The fellow that came out was so friendly. Extremely professional and efficient. The whole thing was done quickly and without any fuss.

Approximate cost of services:
$159.00
Was this review helpful?
Chris in Grande Prairie
Chris in Grande Prairie
0 reviews Grande Prairie, AB
10/10

Duct Cleaning

Today the Steam Dry came and Cleaned the ducts.
I was very impressed not only with the work which was comprehensive and thorough but just how much the service man did to make we understand what he was doing. He found a small clamp the was loose and fixed it without charge. The cleaning was the best I have had in the 30 years living in this home. I will recommend Steam Dry to anyone that I know. Thank .. By Chris in Calgsry

Approximate cost of services:
$550.00
Was this review helpful?
Patricia in Nanaimo
Patricia in Nanaimo
1 review Nanaimo, BC
10/10

Cleaning house vents/vacuum vent etc

I highly recommend Steam Dry Vancouver.
Douglas an employee with Steam Dry did an outstanding job cleaning my home. He was professional,knowledgeable, personable and explained at all times ahead of what he was doing. He was efficient & worked very tidily in the home.
Thank you Douglas for a job extremely well done!

Approximate cost of services:
$377.00
Was this review helpful?
Company Response

Thanks Patricia,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Daryl
Daryl
2 reviews Vancouver, BC
4/10

Duct Cleaning

Worker came in, assessed and worked. He kept me informed on his progress and any problems.
Update:
They missed at least one vent 8 feet from the furnace that was almost plugged with debris.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thanks Daryl,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Ryan in Calgary
Ryan in Calgary
0 reviews Calgary, AB
10/10

great service

great service, Grady was our technician and he was very professional and friendly, and did a great job protecting our house while he moved the tank in and out. The job was finished very fast and he did a great job explaining everything I needed to know.

Approximate cost of services:
$1,417.00
Was this review helpful?
Company Response

Thanks Ryan,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Sam
Sam
0 reviews Surrey, BC
0/10

Dryer Duct Cleaning

One of their guys came to clean my dryer ducts but did not want to go on the roof so instead suctioned from inside the home.
This did not completely clear the duct, so I scheduled another appointment where they told me he would go onto the roof to clear the screen. While I was at work he came to my house and did the exact same thing from inside the home! Then afterwards he tried charging another $100 on top of what I already paid and even threatened my 70yr old mom with collections.
The third call the manager sided with the technician and simply said that it was clear because the technician said so, so they won’t be following up. All I wanted was the roof screen cleared. They agreed they would go onto the roof but did not fulfill that and they completely disregarded the technicians threatening behaviour. In my opinion this is terrible customer service and completely unprofessional. The work was not completed and they denied any refund.
DO NOT hire this company! They cannot guarantee the quality of their work and clearly put their customers last.

Approximate cost of services:
$167.00
Was this review helpful?
Wilson in Toronto
Wilson in Toronto
0 reviews Vancouver, BC
10/10

Duct Cleaning, Furnace Chimney Cleaning, Duct Sanitizer, Dry Vent Cleaning

- service booking was straight forward and simple
- serviceman arrived on time
- very efficient and professional service
- serviceman was very polite
- no hidden cost
- love the sanitizer service, rooms smelled fresh for the first few days

Approximate cost of services:
$446.00
Was this review helpful?
Company Response

Thanks Wilson,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Vacheslav Aronov
Vacheslav Aronov
0 reviews Calgary, AB
10/10

Water tank installation

I replaced my old 50 gal water tank with a new 60 gal gas. Grady, the service technician did a great job: the water tank was installed really fast, the place remained clean. I really recommend this service and espessially Grady, the technician.

Approximate cost of services:
$2,156.00
Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Drapery & Curtains
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.