Dishwasher part was replaced with secondhand part
I had to request another technician sice the first one had a wrong diagnose and changed a part that did not fix my dishwasher. The second one was senior tecnision and diagnosed correctly however the part that replaced was not brand new however I was charged for the brand new part. (they just give you three months waranty on the service) I have same issue less than a two years. When I called them now they confess they will be replacing with any used part and I have no choice other than changing it again!!!
- Approximate cost of services:
- $400.00
- Company Response
Thank you for reaching out to us with your concerns. To clarify, we do not and will not at any time use used parts when servicing our customers as we aim to provide the best service and reliable authentic parts. If you have any further questions and or concerns, reach out to our office as we are here to help
Kindest regards,
ARS Team