We are more than pleased with every aspect of our hot water tank replacement. And surprised at the fabulous, efficient, responsive customer service. Our hot water tank died on a Friday before a long weekend. Called Climax around 1 pm, got to speak to a person directly rather than voicemail. The representative dispatched the call to Mohammad (Moe) the technician who called back within 30 mins and was here within the hour. Confimed our suspicion that we needed a new tank (ours was 10 yrs old and corroded within). Came back 11 am the next day, had the old tank out and new one in in about 1 hour. Wow. Great communication – he even texted ahead of time to say he was running a little late but had the tank in the truck. We would not hesitate to use these guys in future and highly recommend them to anyone looking for work in this field. Great job guys, thanks so much for making this so unexpectedly easy and painless!
- Approximate cost of services:
- $2,500.00
- Company Response
Thank you so much for taking the time to write this amazing review!