Vision Vanities & Home Decor

Bathroom & Kitchen - Fixtures & Accessories
Mississauga ON L5S 1M9
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94%

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Reviews for Vision Vanities & Home Decor

Average customer rating:
9.6 10 (169 reviews)

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Marcos Escobar from London
Marcos Escobar from London
6 reviews Toronto, ON
7/10

Kitchen renovation

We change cabinets doors in our kitchen (face-lift). The final product was great but the whole process was delayed and not very professional. The total cost was reasonable. I wish I could give them a better grade but a total of 7 is fair.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

We're sorry about that Marcos, we have expanded to a 30,000 square foot warehouse and hired more cabinet makers to make your lead time faster. We appreciate the feedback helps us serve you better next time. Thanks -Manu

Sumit in Mississauga
Sumit in Mississauga
1 review Brampton, ON
10/10

Basement Renovation and Bathroom Granite tops

I recently got my basement renovated and was clueless in the beginning of the project. However Vision Vanities helped me make this nightmare become a dream. One of the main things that impressed me is there staff specifically Paul and Manu understood my needs and were very patient as my wife is very picky. If she is happy i am happy. Thank guys. Will definitely mention you guys at my work.

Approximate cost of services:
$3,000.00
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Company Response

Thanks Sumit!

Gabby in Mississauga
Gabby in Mississauga
1 review Brampton, ON
10/10

Bathroom Reno

We have previously visited Vision Vanities last year for our first bathroom renovation. We came in to do our second bathroom renovation and My Husband and I were completely impressed how much they have improved since last year . There customer service felt so genuine and warm that we did not feel like we are spending thousands of dollars here. They took care of our order sincerely and made sure everything was up to par , especially the front desk girl who informed me and kept me updated from time to time. One of the things that impressed me the most was after our products were delivered ( on time ) the delivery man made sure before he left that our products were satisfied by us. Now we are just waiting for our next project and can't wait to come back ! I highly recommend Vision Vanities to everyone !

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your business Gabby!

sobia.ahmed from Brampton
sobia.ahmed from Brampton
1 review Brampton, ON
10/10

Bathroom Renovation

I was referred to Vision Vanities by my contractor. They assured me that the people there would take good care of us by providing excellent service and high quality bathroom fixtures and accessories. I was not disappointed! Their showroom has a variety of vanities to choose from. They range in different sizes and styles (traditional and modern), and you have the option to customize to your liking. They also have plenty of choice when it comes to toilets and tubs/showers. This is definitely a one-stop-shop kind of place. You can get everything you would need to replace the major fixtures in your bathroom, removing the hassle of running around to different stores.

The service is also excellent. I have to specifically name Manu who is one of the main reps of the company. He is incredibly patient with his clients and is more than willing to answer any questions you may have. What I really appreciated is that he didn't push us to buy anything but guided us towards the best option for our needs.

The prices are also fair when you compare to market prices. Many of the items we got were well below the prices you would pay if you merely went to a big box store. Some of the items were on par with market prices. In either case, we were happy with the overall value because Vision Vanities has high quality items that Manu personally chooses to supply his customers with. You also feel like you get value due to the fact that the style of their fixtures are unique so you don't end up having the same look as everyone else.

If you're looking for good service and high quality items at a fair price for your next bathroom renovation, I'd recommend going to Vision Vanities and ask for Manu.

Items Purchased: 4' vanity with a matching 36"x48" vanity mirror, customized quartz counter top with a sink, shower base, shower column, and a shower sliding door.

Approximate cost of services:
$1,450.00
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Janet from Chatham Kent
Janet from Chatham Kent
1 review Mississauga, ON
10/10

bathroom renovation

This company cares a lot about customer satisfaction . They have catered to my needs and have given my delivery on time. The receptionist kept me updated me on the process of my order. My sales rep Harjeev kept in contact with me always , she ordered the right stuff for me as i was little nervous but at the end i was relieved and 100% satisfied . They are truely honest and an hard working company that will definitly cater to your needs !!!

Approximate cost of services:
$4,000.00
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Company Response

No Problem Janet, happy to help!

Tess from Mississauga
Tess from Mississauga
1 review Toronto, ON
0/10

Custom vanity

This is the worst store ever, people working here are incompetent they are not on time , they keep you waiting for more than 2 hours and after that they want you to come back another day. And the worst is even your fully paid they ask you to pay again so be careful and keep your receipt!

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Dear Tess
First off ,we would like to say we are very sorry for your experience at vision vanities . This was not at all our intention . Our purpose was not to give you a unsatisfying experience . We try to give our prompt service for each customer. Hope you will give us a chance to make it right. I would also like to take a chance to comment on your points
A) waiting .. again we are terribly sorry for the wait , as I can see this has happened earlier this year 2015 , we have now hired more staff to make communication for our customers more effective , again very sorry for that.
b) paying again... of course no one wants to pay twice !! This may have been a misunderstanding on our office department. We have definitely improved our accounting department by hiring competent and efficient staff in the office.
we are striving to create a stress free renovation experience.Please feel free to reach us directly and you will be taken care of . Thanks again for the feedback , appreciate it. Sincerely Harjeev Walia harjeev@visionvanities.com

Michelle from Mississauga
Michelle from Mississauga
1 review Mississauga, ON
10/10

Bathroom Vanities and Countertops

We visited Vision Vanities a couple of weeks ago. Paul, the owner and Manu are simply amazing. They asked all the right questions and built a beautifil vanity. I like that they took the time to understand our requirements, Budget, and identify what styles we were looking at. Their workmanship is commendable. I would highly recommend them to anyone looking to renovate a bathroom or kitchen. They exemplfy what customer service should be.

Approximate cost of services:
$0.00
0 of 2 people found this review helpful.
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S from Caledon
S from Caledon
1 review Bolton, ON
0/10

Bathroom Vanoty

Worst customer service EVER!! Product was not as promised or ready on time. Granite was cut rough and not polished. HORRIBLE business to deal with as no one follows up or phones you back. Spend your money elsewhere- you will be happy you did.

Approximate cost of services:
$515.00
4 of 4 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vision Vanities & Home Decor

Vision Vanities & Home Decor has been in business since 2009. With over 17 years experience, our team of professionals are experts in what they do and know how to effectively apply their skills, workmanship and customer service excellence to assist you with your needs. Our knowledgeable staff is dependable, ...
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