We were awakened at 11:30 on a Thursday night by a loud noise on the roof and then scratching in the eaves / attic area. We went outside to see that the soffit had been ripped open under the front former and there was insulation strewn down the roof. We called that night and received a call back first thing the next morning and they were able to come over right away. Although due to snow and height of the roof we were delayed to the Monday to safely get someone up there, they cleaned up the immediate mess and we had a game plan to evict our large raccoon interloper. On the Monday, they installed a one way door and reinforced the other spots at the corners of all dormers that the raccoon could also breach. Things went quiet shortly after and they came back in a week, took the door out, replaced the soffit peices and placed mesh reinforcement to prevent re-entry. We have not had any problems since. Their customer service and responsiveness was appreciated.
- Approximate cost of services:
- $700.00