Over the last decade, I've had countless contractors help me improve my home in one way or another, from general contractors to plumbers to painters to even other landscaping companies. Never have I had an experience as smooth and positive as the one I had with Terra Contracting. The three reasons why I recommend Terra Contracting with no hesitation are: Care for customers, committing/delivering on time & quality of work.
Care for Customers: From day one Joe's knowledgeable, friendly and empathetic demeanor helped me realized that he cares immensely about his customers. What set him apart from everyone else was how responsive he was. I admit, being an engineer, I have endless questions which may frustrate some people. Joe would respond within minutes, pick up every call and never made me feel bad about asking questions to get clarity. I knew that if I ran into any issues, that Joe and his team would stand behind their work. I want to be clear that Joe is huge reason why I chose Terra Contracting over other, more affordable options.
Delivered on Time: In early 2020, Joe committed to me that Terra Contracting will do their best to get our project started and done during mid-July. As you may know, landscape contractors are notorious for missed deadlines. Not Terra Contracting; they were here on the week they promised me. This is a testament to the how efficient they are with their work. Every day, the team showed up right on time and worked till the evening. Throughout the project, Joe kept me informed of where they are in the project, any issues and when they were expecting to be done...such professionals!
Quality of Work: I can't say enough good things about the quality of their work on my backyard patio. My backyard was challenging as it had quite a slope. I have never seen contractors take on a challenge with so much care before. They spent at least half a day calculating, ensuring that everything is perfect and according to measurements. The attention to detail is what surprised me the most. They measured, adjusted, measured, adjusted, measured, adjusted until it was perfect. I am a perfectionist and I couldn't be happier.
As home owners, we are always skeptical about contractors gouging us or taking unfair advantage of us. Not only was Terra contracting honest and transparent with us but they were also kind in ensuring that we stayed on our planned budget despite the challenges and alterations required. No contractor has gained my trust like Joe and his team has. If it's not clear enough yet, I am beyond thrilled with Terra Contracting, with Joe and the whole team. Their honesty, commitment to the quality of their work and care for their customer's experience is why I'll never have to look for another landscaping company for all my future landscaping projects.
Feel free to ask Terra Contracting for my contact info if you need a direct reference of my experience with them. Thank you for reading.