Our need for a staircase reno was overdue but became fully necessary after we had some water damage in our home and had to rip out some old laminate. After doing a bit of research and speaking to various contractors, I was told that laminate flooring on a staircase was not the way to go, even though I was using laminate in the rest of my basement (as it was a better option than hardwood because of moisture). So, I came to Homestars and looked up "stair builders". SB Hardwood came up as one of the results and I immediately sent them an email.
Simon was quick to reply and asked me if I could send him some photos. I did so and within a few minutes, I had a quote.
Not only was Simon quick to reply but he was also very informative in answering my questions.
We exchanged a few more emails and a phone call and Simon arranged to come to my home and peruse the project. I had other companies from Homestars quote the job, but nobody was as prompt or reasonably priced as SB Hardwood.
Simon showed up at our home on time and upon speaking with him for 10 minutes, I knew we had the right guy for the job. He understood what we wanted, explained the process fully and NEVER deviated from his quoted price. In a nutshell, he was completely honest from the opening email to the moment they left our home.
We were in a bit of a rush to get this job done and Simon managed to squeeze us in to their very busy schedule. They were scheduled to start Wednesday at 1pm and they showed up at my home at 12:50pm. He told me it would be about a day and a half job and he was right on the mark.
The stairs came out amazing. He ordered us a two step custom stain which matched our new laminate identically and the workmanship was great. Courteous and clean. They did all of their cutting outside and they cleaned up perfectly after each day.
This is a family run business and they treated our home like it was their home. Simon, his Dad (and probably another extended family member) did the job like true pros.
Even my other contractors that are at my home repairing other areas of water damage commented on how good the stairs came out. I'm just really impressed that Simon and his crew delivered 100% on everything they promised. Thanks guys.
My wife and I were so impressed with the work, we are having Simon come back in August to redo our entire third floor hardwood and stair case.
If you need hardwood floors or a staircase done, these guys are amazing.
- Approximate cost of services:
- $2,300.00
- Company Response
Thank you Slavko for a very kind words. It was a pleasure for us to help you with your staircase. See you in August !