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This entry did not meet HomeStars review criteria.
Thanks for your review!
thanks, Leo! Have a great summer!
Thank you so much for your review! This means a lot to us!
We respect your feeling to us. But we do have a right to explain the whole thing.
1 : During the working process, We have done too much extra work as you required which is beyond the contract. You asked us to change the style of privacy screen after we already finished. We did as your request without any extra pay. You also asked an extra free gate made by composite material which worth $400. We made it for you ! We gave you extra free lighting... We are so sorry you still feel in this way after all the extra work we did for you.
2 : After we complete the job and received the final payment, we found you still owe us $500 balance. You insist that you paid in full. We appreciate that you finally paid the balance after we showed you the bank statement.
3 : We do care about customer after we received the payment. You mention about a small crack on one piece of composite deck board after the project is finished, We bought a new one and installed for you for free( this is the problem of the product, not the workmanship). You asked us to change the open direction of the free gate, We reinstalled it for you for free again.
4 : Eventually, we realize that no matter how many extra work we do for you, you will still have extra request which is beyond contract and warranty. We did more than what we need to do as a contractor.
Thanks for your review, Terry!
Thanks for your nice review, Nick! Enjoy the rest of the summer!
thanks for your review m, Megan. Enjoy the summer on the new deck!
Thanks for your review! Nice to work with you and thank for your business.
Thanks, Vijay. Hope you're enjoying the new deck. Best wishes for you and your family!
Welcome to Golden Valley Decks. We specialize in deck building with all kinds of materials such as Trex, Azek, IPE, cedar and pressure treated.
Our crews are highly skilled, and everyone needs to truely love their job. with confidence of each job we have done, we provide a 5 years workmanship warranty on every project.
We believe that satisfaction of customer is the key of our success. If you are looking for a reliable, professional contractor to build your dream deck, then Golden Valley Deck is the one you can trust.
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