Rosales W&D Glass

Railings
Toronto ON M6N 1Y9
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Railings
Rosales W&D Glass
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Reviews for Rosales W&D Glass

Average customer rating:
10 10 (87 reviews)

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Liz from Toronto
Liz from Toronto
9 reviews Toronto, ON
10/10

Glass Pane Replacement

Look no further if you need any sort of glass repairs. I had a glass pane in my dining room window replaced by Will at Rosales W&D Glass and the entire experience was excellent. Will was punctual, professional, efficient and resonably priced. It was a true pleasure to have Will in my home. I will highly recommend Will at Rosales W&D Glass to family and friends. I will definitely use them again...I've aleady schedule another job to be completed by Will.

Approximate cost of services:
$240.00
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Company Response

Thank you for your kind words Liz, we do our best to meet our customer's need(s) with any glass related repair/replacement project.
It's been a pleasure working with you.

-Rosales Team-

mss_engineer in Toronto
mss_engineer in Toronto
5 reviews Toronto, ON
6/10

Replaced front entrance door

Initial sales and quoting was very responsive which gave me positive feeling to go with Will. However, the delivery time was a bit longer than expected and I had to follow up for updates. Finally installation was completed Aug 2018 but overall was a 7 out of 10 due to imperfections to the product, poor caulking / glue and weather stripping. Now after 4 months the paint job is already worn down, the lock gets caught and all the flaws are still not addressed after 3 follow up calls.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time to review us.
Just to clarify, your order was placed during the Busiest time of the year which is why we discussed this with you to ensure you were aware of possible delays. The heavy rain we were having around that time also contributed to our back up on all orders. In regards to the installation, we always do our best with what we have to work with (caulking). We do not use glue, and we also strongly recommended for you to get a Multi Point lock for your new Fiber Glass door. Unfortunately, you decided to use the pre-existing lock that was on your old door. This also must be what is causing an issue with your weather strips. In terms of the paint chips seen in the photo you attached, it seems as if it was caused by someone or something. We would have never left one of our products looking like that. I have answered and responded to you every time you've reached out, even when I was on vacation. If you'd like to further discuss this, feel free to contact me directly by phone or email. Have a great day.

-Rosales W&D Glass-

Risa,
Risa,
13 reviews Toronto, ON
10/10

Mirror removal

Will and his partner came quickly and were very professional. They safely removed the mirror backsplash in my kitchen and cleaned everything up. They also took all the mirror away for disposal.
Risa, Toronto

Approximate cost of services:
$350.00
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Company Response

Thank you Risa, it was a pleasure helping you on this project.

-Rosales Team-

Scott in Toronto
Scott in Toronto
4 reviews Toronto, ON
10/10

Window replacement

Rosales W&D was amazing. They came to do an onsite quote with a day of my first call. And the works was quick,.professional and high quality. I would absolutely use them again.

Approximate cost of services:
$240.00
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Company Response

Thank you Scott, we do our best to respond and attend to all our calls/emails. We look forward to working with you again.

-Rosales Team-

Rob
Rob
7 reviews Toronto, ON
10/10

Great Job!

We had a casement window with a broken seal. As a result, the window had been fogged up for more than a year. After contacting multiple window companies who were not interested in replacing the glass (only the entire window), I spoke with Rosales W&D Glass.

Will and his brother-in-law visited our house to take measurements and provide an estimate. Will returned two weeks later with the new glass and installed it quickly and efficiently. The entire process was quick and painless and the cost was very reasonable (especially compared to replacing the entire window). I would recommend Rosales W&D Glass if you have any windows that need replacement glass.

Approximate cost of services:
$230.00
1 of 1 people found this review helpful.
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Company Response

Thank you Rob! It was our pleasure, glad we were able to meet your needs.
We do our best to do what is right in every given situation.

-Rosales Team-

Private User
Private User
Private User reviews Toronto, ON
10/10

install accent mirror on fireplace stone

William and his BIL was kind enough to accommodate to answer my request for mirror installation and during the installation proper he had the patience to even buy the wire needed to install it and he even showed and allowed us to explore the placing of the mirror to ensure we are okay with it. We are very happy with the outcome.

Approximate cost of services:
$85.00
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Company Response

Thank you! We are glad we were able to meet your expectations.

-Rosales Team-

Snickers3 in Old Toronto
Snickers3 in Old Toronto
3 reviews Toronto, ON
10/10

Mirror removal

Thoroughly impressed by the professionalism and timeliness of the response of Will and his team. They came to my house the same day I spoke with them to look after a dangerous oversized mirror that fell over. They were also very reasonable cost wise and very friendly! Thank you!

Approximate cost of services:
$400.00
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Company Response

Thank you for your kind words. We are glad we were able to make it in time before anyone got hurt. Thank you for trusting us with this task!

-Rosales Team-

Jack and Michelle  from Brampton
Jack and Michelle from Brampton
12 reviews Brampton, ON
10/10

Glass Replacement

I had a crack in one of my windows and was looking for a company to replace just the glass. I reached out to 3 different companies and Will responded within an hour. Will and his partner came by the next day and took the measurements of the window and gave me a very reasonable quote and informed me it would take a week to get the glass and as soon as they had the glass they would come and install. That is exactly what happened,they were quick and professional and made sure they didn't leave any mess behind. I would highly recommend Rosales to my family and friends and will definitely be using their service again in the future.

Approximate cost of services:
$330.00
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Company Response

Thank you Jack and Michelle,
it was a pleasure working with you!

-Rosales Team-

Antonia Palmer in Newmarket
Antonia Palmer in Newmarket
1 review Mississauga, ON
10/10

Installation of Two Floating Mirrors

Rosales Windows and Glass did an excellent job from start to finish with making and installing two custom floating mirrors. Will Rosales was a pleasure to work with. I recommend Rosales Windows and Glass without any hesitation.

Approximate cost of services:
$500.00
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Company Response

Thank you Antonia, it was great working with you guys!

-Rosales Team-

Mark in Brampton
Mark in Brampton
3 reviews Mississauga, ON
10/10

Replaced Bay Window Glass

Will and the work he & his team did was excellent. They were professional, friendly, knowledgeable, organized, clean, cost effective and completed the install ahead of schedule. The best contractor I’ve ever dealt with!

Approximate cost of services:
$850.00
1 of 1 people found this review helpful.
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Company Response

Thank you Mark, the pleasure was ours!

-Rosales Team-

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rosales W&D Glass

At RGR Glass, our portfolio is a testament to our versatility and expertise. We offer an extensive range of products and services, including glass railings, glass shower enclosures and partitions, mirrors, window glass replacements, and more. Whatever your project requires, we have the skill, experience, and dedication to bring your vision to life with unparalleled quality and style.

*****

rosaleswd@gmail.com
(416) 456-0937 / (416) 220-1484

CATEGORIES
Mirrors & Glass and Railings
PRODUCTS
-Shower Doors/Enclosures -Mirrors -Glass Railings -Window Glass Replacements
SERVICES
Quality Installation of All our Products
SPECIALITIES
Canadian-Made Products
WEBSITE
https://www.rgrglass.com/
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, Cash, E-Transfer
LICENSES
Master Business License
MEMBERSHIPS
Home Advisor, Houzz
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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