Ray had installed a security system at my place a couple of years ago . Yesterday there was a power surge in the area that caused the pane to get lit up and required a service call.
I messaged Ray about the issue and he patiently walked me though the process of resetting the system and addressing the issue over a call - had it been any one else I am sure it would have resulted in an expensive emergency visit. Ray took the time to determine if a visit was needed or not by helping provide instructions to reset the system first .
Loved the service dedication and sentiment.
- Approximate cost of services:
- Company Response
Thank you for choosing TOTAL SECURITY SURVEILLANCE CO1994
we are glad you are happy with the ongoing service levels
we will continue providing you unparalleled post installation services for many years ahead
really appreciate your kind testimonial
Please contact us anytime you need assistance
TOTAL SECURITY SURVEILLANCE CO1994