TOTAL SECURITY & SURVEILLANCE CO(1994)

We had decided to install video cameras on the outside and within our home. I sent an email to Total Security Co, as well as several other alarm companies. Total security was the first to respond with a detailed quote including a few options. I was really impressed that Ray Merchant attended my home the next day to finalize the quote. Ray was very helpful with suggesting placement of the cameras, and never tried to add anything that was unnecessary. He took the time to explain how the system would work, and what would be involved in this project. Ray is a very honest man, and I would highly recommend him. Ultimately we did not go ahead with the project, but my experience was so positive I decided to write this review.

We are satisfied the work and the time that it was done in. Any time if we have any question Ray is always
Helpful and quick to respond back.

Thank you for the wonderful service in installing our video surveillance around our home. It was a pleasure working with Ray. Everything was done in a timely manner and the workmanship was great. We are so glad we chose Total Security!

Easy to operate and good thing is good system and economy all people are good and cooperating with queries and answering phone calls

Ray has installed alarm systems in two homes that we have lived in, and each experience has been outstanding. Ray is not only knowledgeable and professional, he is readily available should any issues arise. On top of that, he shows true concern for the health and safety of your family. Highly recommended!

Ray did an extremely clean and detailed job of the installation of four security cameras for our home. He worked very hard until he got exactly the placement and images of the surrounding entrances and driveway of our home. He was also excellent at following up after the installation to come and tweak any issues that arose. We were really happy with the end result and would recommend him to friends and family.

First met Ray from Total Security Co. when I bought my first house. Ray installed our alarm. It was such a painless experience and he was there to guide us for the best products for our needs. We bought the alarm outright with no long term contracts, just monitoring.

When we sold and bought a new house, there was no hesitation in calling Ray again to upgrade the old alarm at the house and we had him install security cameras as well. Once again, painless and Ray is always a phone call or text away if we have a question.

The thing that sets Total Security Co. (Ray) apart from other companies is the customer service after the install. He stands by his products and will go above and beyond to make sure they are always operating to our satisfaction.

Ray makes you feel like family, it's that kind of care he puts into his work and it shows in the long run.

Being a police officer always worried about family security. Ray provided me sense of security by means of alarm n surveillance system. Excellent service and customer satisfaction. Will recommended to every one who wants to feel satisfaction for family n loved ones security.

I have installed many office and residential systems with Ray and recommended him to many other customers and friends.
Service could not be better. I will continue to recommend him to others.

I met Ray last year regarding threat of criminal activity in our neighborhood and he acted upon my request very fast. He installed security system and CCTV camera at a very affordable price and is always available on phone to answer any question. He provided detailed information about the home alarm system and was very professional while installing it. He has been in this industry for over 20 years and I would highly recommend him to anyone who is looking for efficient and affordable home/business security system