- Approximate cost of services:
- $0.00
- Company Response
I'm so sorry to hear about the issue with your rebate! I assume you mean the Fortis rebate because Hydro does not have a rebate that ended in June. The only rebate that ended in June was the 2017 Fortis Furnace rebate and the office staff has no recollection of a declined rebate for that program. Could you please call the office at 604-552-2990 so that we can get this worked out? If you qualified for the rebate, we will do everything possible to get it for you.
UPDATE : I have just spoken to a Fortis representative regarding your application. It was sent to the head office for review and as far as she can tell, it will be sent through for payment asap. If it turns out that she is incorrect and you get a letter from Fortis declining the rebate, please give us a call and we will take care of the rebate for you. We always honor the terms of our contracts.