Thomson Industries Ltd

Heating & Air Conditioning
Port Coquitlam BC V3C
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88%

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Reviews for Thomson Industries Ltd

Average customer rating:
9.1 10 (169 reviews)

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roach7
roach7
1 review Surrey, BC
5/10

heating

the work to install the furnes was fine . the work to ensure that apaer work went thought to Hydro to get my rebate was poor . the paper work had to be sent in before the end of June did not happen. many phone call went un returned as I left messages to call . I recreved a call later in August telling me that time had passed by and I probely will not get my grant . I well be intouch with the sales person in a few days to fine out what can be done . the tech were good But theoffice staff need to be better

Approximate cost of services:
$0.00
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Company Response

I'm so sorry to hear about the issue with your rebate! I assume you mean the Fortis rebate because Hydro does not have a rebate that ended in June. The only rebate that ended in June was the 2017 Fortis Furnace rebate and the office staff has no recollection of a declined rebate for that program. Could you please call the office at 604-552-2990 so that we can get this worked out? If you qualified for the rebate, we will do everything possible to get it for you.

UPDATE : I have just spoken to a Fortis representative regarding your application. It was sent to the head office for review and as far as she can tell, it will be sent through for payment asap. If it turns out that she is incorrect and you get a letter from Fortis declining the rebate, please give us a call and we will take care of the rebate for you. We always honor the terms of our contracts.

NEIL_DEB82
NEIL_DEB82
1 review Port Coquitlam, BC
10/10

New Furnace

Used you guys a number of times for furnace replacement and service alwats worked with us when we needed to make payments or pay service the same

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review!

Doug H.
Doug H.
1 review North Vancouver, BC
10/10

Installed a gas furnace

A pretty big Job as I was still burning oil .They were on time for all the jobs they ,Meaning no waiting for me

Approximate cost of services:
$4,500.00
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Company Response

Thank you Doug!

Carol
Carol
1 review Sorrento, BC
10/10

Furnace installed

Was exactly the price he quoted us, no surprises, he was absolutely great at the work he does. Would recommend him to anyone.

Approximate cost of services:
$4,500.00
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Company Response

Thank you Carol!

Heather
Heather
4 reviews Delta, BC
10/10

Air Conditioner Install

Thomson installed the new Daikin air conditioner a couple of weeks ago. The service was fantastic from the quote to the install. The job was done on time as booked and all the fellows doing the install, the electrician and the HVAC guys were great. They cleaned up everything afterwards really well. This is the third install from Thomson, they also did the new furnace and tankless water heater a couple of years ago. They did a yearly maintenance on the furnace and water tank again with great service and friendly staff. I highly recommend them to anyone looking for Heating/Air Conditioning services.

Approximate cost of services:
$5,900.00
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Company Response

Thank you so much Heather! We are glad that you are happy with all of our service!

sturgeonenterprises
sturgeonenterprises
1 review Mission, BC
8/10

Air conditioning and furnace

Very pleased with the all around instalation, wiring, furnace, permit, exhaust, system explanation and follow up.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much, I am glad you are happy with our service! Give us a call if you need anything else or have any questions :)

Happy c.
Happy c.
1 review Summerland, BC
10/10

AC

Dean was a pleasure to work with. His knowledge and caring was very much appreciated. I would recommend him to anyone.

Approximate cost of services:
$6,000.00
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Company Response

Thank you very much for your review, I will let Dean know how happy you are!

Michelle.lynnbradbury
Michelle.lynnbradbury
1 review Maple Ridge, BC
10/10

A/C unit

the two guys that came were great. they worked hard the whole time there were there. the only thing I see that I was wondering about is. when we got our estimate I was told a new control box will be put in to replace the one we had in the living room.

Approximate cost of services:
$5,000.00
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Company Response

Good morning Michelle,
Thank you for your review! I will have our operations manager look into your question about the thermostat and get back to you today!

Victor
Victor
1 review Surrey, BC
7/10

Installed central air conditioner.

The installers for the unit we're very knowledgeable, tidy and respectful.
The electrical sub-contractor was not so tidy as they had to drill several holes through the floor joists and left without doing any clean up. There were wood chips all over.
The Thomson Industries installer was so concerned that he stayed longer and vacuumed up the electricians mess.
Thank you Thomson Industries.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review! We will speak with the electricians to ensure they are tidier in the future!

Anthony
Anthony
1 review Pitt Meadows, BC
10/10

air conditioning

Supplied and installed a home air conditioning unit. Guys were polite, friendly, and efficient. Did a great job!

Approximate cost of services:
$8,000.00
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Company Response

Thank you Anthony! I am glad you are happy with our service!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thomson Industries Ltd

For over two decades, Thomson Industries has been the go-to source for home HVAC services in Surrey and beyond. Whether you're facing the chill of winter or the heat of summer, we've got you covered with our comprehensive range of heating, cooling, and air quality solutions!

At Thomson Industries, we make it our mission to ensure your year-round comfort. Our team of certified technicians is available 24/7 to provide sales, service, and solutions tailored to your needs. We understand the importance of saving money without compromising on quality, which is why we offer special savings on new systems and flexible financing options.

From installation to maintenance to repair, our technicians have the expertise to keep your home comfortable and efficient.

Experience the Thomson Industries difference and enjoy peace of mind knowing your home comfort is our priority. Contact us today to book a service and discover why we're Surrey's trusted HVAC partner!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, hot water tank, hot water heater, air conditioning, boilers, thermostats, heat pumps, commerical rooftops.
SERVICES
Furnace installation, furnace repair, hot water tank installation, hot water tank repair, air conditioning installation, air conditioning repair, heat pump installation, heat pump repair, service on all gas appliances, Furnace, boiler, tankless water heater, fireplace, HVAC, gas line, commercial rooftop repair and installation.
BRANDS
Daikin, Rinnai , Rheem, Bradford White, John Wood, LG, Honeywell, Mitsubishi Electronics, Trane, Navien, Noritz, Carrier
WEBSITE
https://www.thomsonindustries.ca/
YEAR ESTABLISHED
1996
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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