Thomson Industries Ltd

Heating & Air Conditioning
Port Coquitlam BC V3C
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Thomson Industries Ltd

Average customer rating:
9.1 10 (160 reviews)

Sort by

joon
joon
1 review Coquitlam, BC
10/10

new furnace installation

got recommended by friend.
sales person was kind and detailed about the product introduction and recommendation.
installation was appointed and done very fast.
new furnace is working very well.
would gladly recommend to others.

Approximate cost of services:
$4,100.00
Was this review helpful?
Company Response

Thank you for your kind review, it was a pleasure working with you!

dblevw
dblevw
1 review Langley, BC
10/10

They installed a new high efficiency 96% Forced Air Gas furnace

A professional crew of 3-4 young men who respected our home and laid down floor protection throughout the work area.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

We are so glad that you were happy with our service! Please call us if you need anything else!

tong.kmlong
tong.kmlong
1 review Vancouver, BC
6/10

The Thomson customer service warranties very satisfied

I Purchased Daikin Furnace one month ago (from Nov 20-2017 to Dec 20-2017) I've had serviced out three times. These were problems with thermostat shows away excessive retries (error code EO) and too much water inside DC fan motor. The furnace still stopped working Dec 24-2017????????

Approximate cost of services:
$5,074.00
Was this review helpful?
Company Response

I am so sorry to hear about these issues! I have just looked into your file and see that we have been trying to call you this morning to get the installer back to your home. Please call the office at 604-552-2990 so we can repair these issues as soon as possible. We have tentatively scheduled the installer to return tomorrow but we need to make sure that time works for you. Thank you for your feedback!

dirt.dawgs
dirt.dawgs
1 review West Kelowna, BC
10/10

furnace

very clean job...furnace works very well and the professional service was more than perfect....very satisfied....glad we chose Thomson...

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you! We are glad you are happy with your new furnace!

mikeandgillcompton
mikeandgillcompton
1 review Surrey, BC
10/10

Furnace installation.

They installed a new high efficiency furnace and related pipes. They turned up on time, were polite and friendly and they did a good job.

Approximate cost of services:
$4,350.00
Was this review helpful?
Company Response

We enjoyed working with you too! Have a warm holiday season!

Walter
Walter
1 review , BC
10/10

Project

Replaced house heater 80000 BTU work done in one day, very nice tech . Job well done

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you Walter, have a terrific holiday season!

tennis a.
tennis a.
2 reviews Coquitlam, BC
10/10

furnace replaced

The technicians were very professional and I would recommend this to my friends if they were to need a company to service them

Approximate cost of services:
$5,100.00
Was this review helpful?
Company Response

Thank you so much!

brianmccrum
brianmccrum
1 review Delta, BC
10/10

Air conditioner installation.

It was provided in a professional manner. Individuals did their work in a tidy and effective way and answered questions that we had.

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

Thank you so much for your kind review! We look forward to working with you again in the future.

jarishen
jarishen
1 review White Rock, BC
8/10

furnace supply/install

Tradespersons were on time, friendly and courteous. Willing to provide additional info on operating features of new unit. Would recommend to others.

Approximate cost of services:
$4,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are so glad that you are happy with your installation. Should there be anything else that we can do for you, feel free to give us a call!

rfield
rfield
1 review Abbotsford, BC
10/10

furnace

They came on time and finished early. Cleaned up and protected my carpet so well I almost forgot that they had been here.

Approximate cost of services:
$4,200.00
Was this review helpful?
Company Response

We are so happy that you are satisfied with our work! Give us a call if there is anything else we can do for you in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thomson Industries Ltd

For over two decades, Thomson Industries has been the go-to source for home HVAC services in Surrey and beyond. Whether you're facing the chill of winter or the heat of summer, we've got you covered with our comprehensive range of heating, cooling, and air quality solutions!

At Thomson Industries, we make it our mission to ensure your year-round comfort. Our team of certified technicians is available 24/7 to provide sales, service, and solutions tailored to your needs. We understand the importance of saving money without compromising on quality, which is why we offer special savings on new systems and flexible financing options.

From installation to maintenance to repair, our technicians have the expertise to keep your home comfortable and efficient.

Experience the Thomson Industries difference and enjoy peace of mind knowing your home comfort is our priority. Contact us today to book a service and discover why we're Surrey's trusted HVAC partner!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, hot water tank, hot water heater, air conditioning, boilers, thermostats, heat pumps, commerical rooftops.
SERVICES
Furnace installation, furnace repair, hot water tank installation, hot water tank repair, air conditioning installation, air conditioning repair, heat pump installation, heat pump repair, service on all gas appliances, Furnace, boiler, tankless water heater, fireplace, HVAC, gas line, commercial rooftop repair and installation.
BRANDS
Daikin, Rinnai , Rheem, Bradford White, John Wood, LG, Honeywell, Mitsubishi Electronics, Trane, Navien, Noritz, Carrier
WEBSITE
https://www.thomsonindustries.ca/
YEAR ESTABLISHED
1996
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.