Silverline Exterior Solutions

Windows & Doors Installation & Service
Port Coquitlam BC V3C 2M8
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Reviews for Silverline Exterior Solutions

Average customer rating:
9.7 10 (148 reviews)

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maoyuan2006
maoyuan2006
1 review Port Moody, BC
10/10

Windows and Patio Door Replacement

New windows and patio doors look very nice. From sales to installers, they are very professional. High recommend silverline. Mike and his crew did a fantasitic job.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for the review MaoYuan. It was a pleasure to work with you, and we are happy that you enjoy your new windows and door!

Erin
Erin
2 reviews Vancouver, BC
10/10

Over 20 windows replaced in entire house

Silveline replaced all the windows in our home. I was a super demanding client that ask Marc a million technical questions about every detail of windows but he was always patient and answered my questions and visited our home several times. While we were waiting for our windows to be replaced we had do a emergency renovation in our bathroom and need a rush window, Silverline was the only company that would even work with us and they got us a new window in a week!! Are new windows look amazing and work very well. The crew were very friendly and communicated with me as to what they were doing along the way. They have also come back to fix some nit picky details. Thank you, Silverline

Approximate cost of services:
$20,000.00
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Company Response

Thanks for your feedback Erin, it was a pleasure working with you. All in all we want to ensure each customer has their needs satisfied, and realize that sometimes changes in feeling occur and we are happy to accommodate if the windows aren't already built. I think your home is shining on your street now.

Sincerely,

Marc

Eric in
Eric in
1 review Simcoe County, ON
10/10

Windows

Very happy with our new windows. The installation couldn't have gone better, and Mike, one of the installers, was very knowledgeable and easy to work with and ask questions. The work was done on time and everything went just as it should. Care was taken to keep the house and surrounding area clean while the work was being done. Would highly recommend looking into SilverLine if you're in need of some new windows. Thanks again.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your review Eric. We appreciate the time you take out of your schedule to pass on information that might be helpful to others. Hope you have a great summer.

rachael.hanssens809
rachael.hanssens809
1 review Surrey, BC
10/10

New windows and patio door installed.

Mike the lead worker was such a super nice man,very polite,understanding about my animals (with needing to switch them from certain rooms),eye for detail & he took time to do a proper job.
I felt he was also very trustworthy & so easy to talk too.
Mike is a huge asset to your Company and I hope he gets the credit.

Also your sales rep Marc was also a pleasure to deal with.
He was very easy to talk to,very friendly & genuine.
Marc was always super fast to answer any questions I may have had.
He too is an asset to your company.

Only thing I was a little disappointed was with Stella.
I noticed one window was/is not aligned & sent two emails with no response.
Not sure if she had days off?
I waited a day or two with still no answer and then emailed Marc who responded within a few hours.

Anyways overall it was a pleasure to deal with Silverlines.

Ty,Rachael Verma

Approximate cost of services:
$13,555.00
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Company Response

Thank you for the great review Rachael and sorry for the delay in replying to your service request! The office has been swamped with requests during this nice weather, we will contact you right away!

luiz
luiz
1 review Coquitlam, BC
10/10

Sliding door and windows

Very Good quality, very knowledgeable and professional. They did all the work a lot faster than I was expecting. Once the job was completed they left everything clean, and removed all the windows that they replaced .

Approximate cost of services:
$9,000.00
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Company Response

Thank you for your review Luiz!

Janine in Vancouver
Janine in Vancouver
3 reviews Coquitlam, BC
10/10

Window Replacement

I gave a poor review just weeks ago but have since found out that their admin person has the poor customer service skills. The rest of their staff are very helpful when you get past the admin. They fixed the issue with the window and told us to call if there was any other problems going forward. They also provided a gift card for our troubles with the admin to a lovely restaurant nearby. I am happy to recommend this business.

Review has 1 previous version
Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Janine,

We are terribly sorry for the miscommunication. As a company we care very much about our customers and the quality of our window installations. We will have someone contact you shortly.

demafam
demafam
1 review Vancouver, BC
10/10

windows

Replaced all bay windows. Worked with Kenny to get what we wanted. Very profesdional & helpful. Installers were great as well.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your review, we appreciate you taking the time.

steven
steven
1 review Pitt Meadows, BC
10/10

Window replacement

Replacement of windows and a sliding door. The workers arrived punctually, and were committed with the job the whole time. Completing the job efficiently and ahead of schedule, with cleanup.

Approximate cost of services:
$8,150.00
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Company Response

Thank you for the review Steven, we appreciate you taking the time!

Jeffrey in Vancouver
Jeffrey in Vancouver
1 review Vancouver, BC
10/10

Friendly and polite installers

We decided to go with SilverLine Exteriors to replace all the windows in our house, after seeing that our neighbors had done the same. Overall, the installation was good. There were some hiccups along the way, but everything was resolved at the end.

Review has 2 previous versions
Approximate cost of services:
$12,000.00
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Company Response

Thank you Jeffrey, we enjoyed working with you.

Jason in Vancouver
Jason in Vancouver
1 review Vancouver, BC
10/10

Window retrofit

Our window needed a good replacement. Silverline was quick to response and did in record time. My family are extremely satisfied with the quality and service they provided us.

They were a great help

Approximate cost of services:
$10,000.00
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Company Response

Thank you Jason, enjoy your new windows!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Silverline Exterior Solutions

Windows, Doors, and Siding - SilverLine Exteriors Solution specializes in full package exterior renovation. We have a local vinyl window manufacturing plant in Port Coquitlam, and a team of experienced installers to serve homeowners. From design to project completion, the biggest joy of our work is helping home owners seeing their dream home come true.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Vinyl Windows, Slider Windows, Casement Windows, Patio and French Doors, Entrance Doors, Energy Star Windows, Casement and Awnings, Energy Efficient, Exterior Siding, Plank and Shake siding, Vinyl Siding, Fiberglass doors, Steel doors, Steel Windows, Fiber Cement Siding, Hardie Panels
SERVICES
Supply and install vinyl windows, doors and siding.
BRANDS
SilverLine, Masonite, James Hardie, Gentek, Longboard, EasyTrim, Nichiha, Allura
SPECIALITIES
Windows and Doors Exterior Remodels
WEBSITE
http://www.silverlineexteriors.com
YEAR ESTABLISHED
2007
PAYMENT METHOD
Financing Avaliable
MEMBERSHIPS
BBB, CSA, EnergyStar, LivesmartBC, Window and Door Manufacturers Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.