Silverline Exterior Solutions

Windows & Doors Installation & Service
Unit 5 - 1560 Broadway St. Port Coquitlam BC V3C 2M8
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Reviews for Silverline Exterior Solutions

Average customer rating:
9.7 10 (111 reviews)

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Kevin_Y
Kevin_Y
0 reviews Port Coquitlam, BC
10/10

Glass Patio Door

Excellent service and price for a patio door replacement, was able to help with some other areas around the house too. Service was quick and installation was efficient. Will recommend!

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Company Response

Thank you Mr. Young for taking the time to leave us a review. We are happy to hear that you had a good experience with our company and will recommend us to others. Thank you for choosing SilverLine Exterior Solutions, we are grateful for your business.

Michael in Langley
Michael in Langley
10 reviews Langley City, BC
10/10

Front door replacement

From my initial phone with Kat, sales quote with Marc to the instal with Colin everything was excellent. My wife and I are extremely happy with our new door. If your looking for a exterior door replacement these guys are FANTASTIC.

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Company Response

Thank you Mr. Midgley for taking the time to leave us a review. It was a pleasure working with you on this project. We are pleased to hear you are extremely happy with your new door. Thank you for choosing SilverLine Exterior Solutions, we are grateful for your business.

Cr in Toronto
Cr in Toronto
0 reviews Port Coquitlam, BC
8/10

Great product good service

Had all 19 Windows replaced. Marc was wonderful coming to give our estimate and take a look around and tell me all about the windows and explain how they worked etc. even brought a sample to show me. The worker showed up right on time on the day they were supposed to and we’re very efficient in installing the windows. The only problem I had was that they didn’t put out any dropcloth in the yard front or back I just threw out the old frames with nails and everything into the yard so when they were done they left a bunch of nails in my yard and pieces of fibreglass that they failed to clean up. I called the office right away and she sent them back and everything was resolved immediately to my satisfaction. My suggestion would be to put drop cloths outside anywhere that they are going to be putting The old frames or nails or anything else they may be throwing out the windows so it would make for a much easier cleanup for them. All in all I would recommend this company their prices came in good the service was great and the product is wonderful. My thanks to Marc especially four helping me to understand more how our windows work and the advantages to having new ones! He was very professional very polite
And even gave me some helpful hints about my gardening!The only reason I wouldn’t give them a 10 out of 10 was the cleaning up issue which I have been told that the guys have been spoken to and I’m sure it won’t happen again.

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Company Response

Thank you, Mr. & Mrs. Rogers, for taking the time to leave us a review. We have spoken with the team and reviewed the clean up issues with them. It will not happen again. Thank you for your great suggestion of using drop cloths to catch all materials being removed. This is a great idea and one we will be implementing. We are always looking for new ways to do better. Thank you for your kind assessment of our sales representative Marc. We are pleased to hear that you are happy with the final product and confident you made the right choice for your home. Thank you for choosing SilverLine Exterior Solutions for your exterior needs, we are grateful for your business.

t.ardenne in Port Coquitlam
t.ardenne in Port Coquitlam
0 reviews Coquitlam, BC
8/10

front of house window replacement, plus patio door

Bill came and was very pleasant and understanding... provided an estimate which was thorough... good follow up... a snafu or two which Bill sorted out... Chris led the install team... excellent work, friendly, pretty good cleanup, too! Happy with the results.

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Company Response

Thank you Mr. Ardenne for taking the time to leave us a review. We will be sure to pass on your sentiments to our install team. Thank you again for choosing SilverLine Exterior Solutions for your exterior needs, we are grateful for your business.

John from Coquitlam
John from Coquitlam
0 reviews Coquitlam, BC
10/10

Siding

Adam was very helpful in picking out siding and fast on returning calls and question. The instilation crew were beyond helpful. Always on time, clean was done daily and expectation were exceeded. I have received so many compliments on my home I can't stop smiling.

Thank you Adil for all the work you did. Definately would recommend Silverline to anyone looking for siding.

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Company Response

Thank you, Mr. Fletcher, for taking the time to leave us a review. We are happy that you are happy with the results of your siding replacement and that you would recommend us. It was a pleasure to work with you on this project and we are grateful for your business. Thank you for choosing SilverLine Exterior Solutions.

Private User
Private User
Private User reviews Richmond, BC
10/10

Replace the entrance door and repair another companies window installation

On May 6th we had SilverLine Exterior Solutions replace our entrance door and repair another companies window installation issues for us.

Our consultation with the SilverLine Sales representative was very professional. As we will be rebuilding in a couple of years the sales representative took that into consideration when helping us to choose the materials and quality. With this in mind he helped us to avoid the more costly models and was able to recommend more economical products for our needs. He was able to also address our safety concerns with the door frame warping. He recommended a door color that accents our home exterior and that provided more light into our entrance area.

On the interior of our home the installation team was able to help repair damages that were incurred by another windows company and replaced several areas where we had water damage on the inside of the windows on the liner and casing as well as they patched wall surfaces where it was peeling from water damage. It made the final finish to the windows much nicer. On the exterior the team added proper metal flashing to our windows to shed water and they installed missing screens for us.

Overall we are very satisfied with Silverline's workmanship and customer service. We highly recommend this company.

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to leave us a review. We will be sure to pass along your sentiments to the team. It was a pleasure to work with you on this project and we are grateful for your business. Thank you for choosing SilverLine Exterior Solutions.

Private User
Private User
0 reviews Maple Ridge, BC
10/10

Excellent service and install

Salesman was very polite
Installers were very neat and tidy
Was very happy with everything
Thank you so much

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Company Response

Thank you Iona for taking sometime to leave us a review. We were a little confused at first as it says Homestars in Toronto. But Marc let us know that it was you whom had kindly left us a review. It was a pleasure to work with you. We thank you for your flexibility in letting us install so quickly for you. We will be sure to pass on your sentiments to the team. Thank you again for choosing SilverLine Exterior Solutions.

Wes
Wes
2 reviews Coquitlam, BC
10/10

Windows, sliding glass and front door

We had our 25 year old Windows replaced by Silverline as well as a sliding glass door and front door. The estimator Marc was prompt, knowledgeable and willing to devote all the time necessary to ensure that our needs were met. The installation crew was efficient and courteous and did a thorough cleanup job inside and out. There was a small delay for the manufacture of the door and large arched window but this was communicated early and clearly to us. They were able to complete the bulk of the work as scheduled and then returned as soon as possible for the final pieces. There were a couple small miscommunications that arose between the estimate, measurement and installation process. However, these were not unreasonable for a job of this size and the issues were dealt with promptly and to our satisfaction. The head office (Kat) was very good about communication and reminders around schedules, deadlines and payments.

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Company Response

Thank you Mr. Kubo for taking sometime to leave us a detailed review. We wanted to make sure we also said thank you again for your flexibility on the later install for the door and arch window. It was a pleasure to work with you on this project. We are grateful for your business. We hope that you enjoy the energy efficiency of the new windows and door. Thank you again for choosing SilverLine Exterior Solutions.

tonibuch
tonibuch
0 reviews Maple Ridge, BC
10/10

New vinyl windows.

Speedy and efficient service. Quality work by skilled trade persons. Windows have a professional look. Very happy with them!

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Company Response

Thank you Toni for taking time to leave us a nice review. We are pleased to hear that you are happy with your new windows and that it was a smooth overall experience for you. We are also grateful for your referrals, thank you for those. It was a pleasure working on these projects with you. Thank you again for choosing SilverLine Exterior Solutions

amadodelacruz08
amadodelacruz08
0 reviews Langley City, BC
10/10

Windows installation.

It’s our first time to have our windows replaced. The estimator was knowledgeable and explained well about the job. The installation was done as scheduled and did a very good job.

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Company Response

Thank you Mr. Dela Cruz for taking the time to leave us a nice review. We are happy to hear that your experience was a good one from start to end. It was an absolute pleasure working with you and Eva on this project. We wish you both a wonderful holiday season and Thank you again for choosing Silverline Exterior Solutions.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Silverline Exterior Solutions

Windows, Doors, and Siding - SilverLine Exteriors Solution specializes in full package exterior renovation. We have a local vinyl window manufacturing plant in Port Coquitlam, and a team of experienced installers to serve homeowners. From design to project completion, the biggest joy of our work is helping home owners seeing their dream home come true.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Vinyl Windows, Slider Windows, Casement Windows, Patio and French Doors, Entrance Doors, Energy Star Windows, Casement and Awnings, Energy Efficient, Exterior Siding, Plank and Shake siding, Vinyl Siding, Fiberglass doors, Steel doors, Steel Windows, Fiber Cement Siding, Hardie Panels
SERVICES
Supply and install vinyl windows, doors and siding.
BRANDS
SilverLine, Masonite, James Hardie, Gentek, Longboard, EasyTrim, Nichiha, Allura
SPECIALITIES
Windows and Doors Exterior Remodels
WEBSITE
http://www.silverlineexteriors.com
YEAR ESTABLISHED
2007
PAYMENT METHOD
Financing Avaliable
MEMBERSHIPS
BBB, CSA, EnergyStar, LivesmartBC, Window and Door Manufacturers Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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