This review is one of a complimentary nature. My wife and I had a couch and loveseat that was purchased back at a time when quality products were produced. The construction was solid and built well. They needed to be cleaned. A cleaning professional attended at our home and following his review, indicated that the soiled fabric was beyond repair. We then commenced our HOMESTARS search for an upholstery company with positive reviews. We settled on ALO UPHOLSTERY and INTERIORS. We contacted Terri, the company administrator by phone and she requested we take a photo of the two pieces of furniture and forward them to her. Following her request, we attended at their office and met Terri. We found Terri to be a very personable and knowledgeable with respect to furniture and fabrics. She made her fabric recommendation and displayed a few samples from their large selection of possible fabrics. My wife and I listened to her suggestions and made our decision. Terri gave us an appraisal for the cost of covering both pieces of furniture and indicated if there were any hidden problems with the furniture she would contact us.
A date was arranged to pick up the furniture. Terri emailed us with a pick up time and they were on time to take our couch and loveseat away. We met Darren and his father who, by the way has been in the furniture business in one form or another for many years. He gave us his assurance that he and his son could fix and repair any problem that was found. After speaking with the elder member of the family we were assured that the project would be completed on time.
Terri contacted us when the job was completed. It was ON TIME AND ON BUDGET and arranged to have the furniture returned to our home. When they arrived at our home, my wife and I examined the finish products. Their work was nothing short of impeccable. The workmanship was immaculate. We could tell that Darren and his father took great pride in their work by examining the final results.
We were so impressed with their work that we contacted Terri and requested that ALO UPHOLSTERY and INTERIORS recover two (somewhat dated) wing chairs. Once again they attended at our home, picked up the chairs and returned them a few weeks later in new and pristine condition. If you, the reader have furniture that is somewhat dated but still has "good bones" I would not hesitate to recommend that you look no further than ALO UPHOLSTERY. Their pricing is reasonable. What you pay depends on the quality of the fabric you choose but you can be assured that the workmanship is top quality and when your furniture is returned to you, you will be impressed beyond belief. This company values the customer, the work they do and want to please everyone that contracts them to recover their furniture. All elements that appear to be lost in today's society. It is satisfying to know that there are still a few companies that put the customer first and ALO UPHOLSTERY is one such company. If you make the decision to contact ALO UPHOLSTERY and INTERIORS I can assure you that you will be as satisfied with the end result as my wife and I are.
Thanks Terri and Darren and the elder for a job well done.
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- Company Response
Thank you for this amazing review and it was a pleasure working with the both of you!