Ridge Crest Developments

At the start of the relationship David at Ridgecrest blew us away with the customer service. Thereafter things changed. From starting the project late by a month and a half, continually making excuses for running behind (despite the summer being one of the nicest on record) in the work, and over promising and under delivering time and time again, it just didn't end. It seemed like the company had a bag full of excuses for everything. What was supposed to be a 3 week job turned into a 4 1/2 month job. The only time they were ever on time was when they requested payment from us and then they were quick to get to our home!! We were even promised a discount if it went over a certain deadline, which it did by a month, and received nothing. We're now in a position where we're having to have repairs undertaken on all of the work Ridgecrest just did a year ago! Some of the work looked like a forth grade child did it. Oh, I can't forget to mention the mess the crews left behind to the point that I had to call the company and ask that they send someone to clean up our yard since it was littered with nails and old shingles. Stay away from this company unless you have 5 months for all of your repairs to happen and then want to hire someone else to come and fix their mistakes!

The roof was redone in November 2008. We are selling our house and the buyer's home inspection found an issue with the vent hosing. We only had a few days to correct the problem. Wayne Petersen and Dallas came immediately and fixed the problem - even though it may not have entirely been their responsibility. Excellent after-service customer service. The house sold!