I sourced this contractor for the paving of my driveway. Frank gt back to me in about a day or two, quoted me a price over the phone based on squarefootage and then promptly sent me a contract with a request for a $300 deposit. I was able to turn this around within a few days with hopes the job would be done in a 2-3 weeks. I called after a month requesting a timeline and was told delays. I called again in Sept, then in Oct with the same excuse that they have breakdowns back logs etc.. Finally he called, and scheduled for a Friday, calling later that afternoon to cxl. Frank promised to pave on Monday which they did and within hours was requesting payment. I explained I need to inspect the work in daylight and would forward payment as soon as I had the chance. Frank was quite adamant in getting paid, which I did within 2 days but I still waited 4 mos for the job to get done. This company needs to be a little more considerate in planning jobs better as they don't know the impact this has on service or other jobs the homeowner is trying to get completed in a certain time frame. Hope they can work on this but also concerns me on the quickness of wanting to be paid. Time will tell.
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- Company Response
Even though I hate the way this works the number represented by Client does not relflect the actual circumstances. I throughout the process did not bail on her anyway. I called her each and every time and did not play any games like she did when she had to pay me. I would rather try to be professional and tell the client the problems that can arise. I am no longer with Homestars for this very reason that it is too onesided and benifits the client alone. She gave me a 1 which is laughable because it just her frustration which I was sorry for. She certainly didn’t give me any marks on work which was great otherwise she probably wouldn’t pay me. One word of advice to any client that is not a good thing to play with peoples money. They should have a homestars for us because I would give Francis the same 1 and see how she feels.