The Great Plumbing Co

Plumbing
Toronto ON M3A 1Z5
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The Great Plumbing Co
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99%

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Reviews for The Great Plumbing Co

Average customer rating:
9.9 10 (335 reviews)

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Hilary in Toronto
Hilary in Toronto
1 review Toronto, ON
10/10

Frozen pipes

On the coldest day, we were able to book Jeff to come see us. He was very professional, and quick to diagnose that the reason our hot water tap wasn’t working was due to a frozen pipe! He took his time to explain to us what needed to be done, and answered every single question we had. He explained what we would need to do if it didn’t thaw, and if it did thaw. We followed his directions and within a few hours had running water! He also offered valuable advice on another issue he noticed with a pipe. He didn’t push more service or money. He knew we could fix it ourselves, and therefore didn’t charge us more than the fee to assess.

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Company Response

Thank you Hilary for your review. We appreciate your business and its good to know your experience was positive. We would be happy to be of service in the future. Thank you once more for your business.

greg.david16
greg.david16
4 reviews Toronto, ON
10/10

Shower faucet replacement

Jeff's company kept me updated via iMessage about his arrival time and was actually earlier than stated. He quickly accessed the situation (really old faucets) and suggested two options for replacement. He got the work done as promised and returned promptly when the job needed a tweak. Jeff is professional, courteous and has a great sense of humour. We would recommend him to anyone.

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Company Response

Thanks Greg, great to hear you are happy with our service, it was our pleasure. We always want to go above and beyond expectations as this defines great service.
We very much appreciate your business and look forward to being of service in the future should the need arise.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace inside of toilet, add new shutoff

Jeff is excellent. It was a small job, replacing the inside parts of my toilet, as well as replacing the intake hose and shutoff valve.

He returned my calls promptly, was very friendly, arrived punctually, and did excellent work. I’ll call him first in the future.

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Company Response

Thank you Doug for the review. We appreciate your business and its good to know your experience was positive. We would be happy to be of service in the future should you require our service again. Thank you once more for your business.

10/10

Plumbing

Jeff was kind enough to come over while on another job and helped me unplug a drain.There was no way I was going to wait to have the drain unplugged the next day!I tried to snake it myself but it was really restricted.After assessing the job and told me what the course of action was, and I agreed to the job quote, he immediately went to work. Watching him work reminded me of the skilled trades people I worked with for 35 years in the Power Generation Industry.I've seen my share of pipes and the repairs that went into them.Jeff has the skills and knowledge to do the job and do it right the first time.He has the years of experience that comes with being a Master Plumber. When the job was finished, he cleaned up and checked all for leaks and everything drained well. He's coming back to do a good section of rotting cast drain/vent pipe and look forward to seeing him again. He didn't disappoint me and he won't disappoint you. Tony

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Company Response

Than you Tony for the very kind review, It was our pleasure to be of service. We take great pride in what we do and always make sure the customer is satisfied with our service. Reviews such as yours is a testament to this and provides not only satisfaction to you the customer, but to others also. Thank you again for your time in providing this review.

Private User
Private User
Private User reviews Toronto, ON
9/10

Plumbing repairs

This is the second visit Jeff made to our home to do some much needed plumbing repairs and upgrades. He was very professional -- arrived punctually, provided a written estimate and explained the details before doing any work, and completed the work to our full satisfaction. Highly recommend!

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Company Response

Thank you very much for your review. It's most satisfying to hear we are "doing our job" in terms of service, professionalism and the customer satisfaction which is the most important part of what we do. Thanks again.

irina.ab
irina.ab
4 reviews Toronto, ON
10/10

plumbing job- repair re leaking pipe for external tap water supply

It is second time we hire Jeff to do the job in our house. The quality of work is high, the prices are reasonable, and the attitude to work projects is commendable. Thank you Jeff! Irina

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Company Response

It was our pleasure to be of service. Thank you for your review and your time in doing so. Always here to help.

Susan
Susan
2 reviews Vaughan, ON
10/10

Top service for many issues...

Premiere Suites manages many suites across the GTA and Toronto and thanks to Jeff's exceptional work, we are able to service our guests' requests quickly and efficiently. He gets the job done in one visit and addresses all issues that arise. Jeff comes highly recommended.

Thank you Jeff!

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Company Response

Thanks so much for your review. We take great pride in serving our customers. The positive reviews sent by satisfied customers is a reward that says we must be doing something correct.
Thanks again for your kind comments.

Lesley in Toronto
Lesley in Toronto
1 review Toronto, ON
10/10

Service/expertise

Jeff arrived on time and quickly diagnosed the problem. The issue was fixed in a timely manner. He also noticed another issue which could lead to more serious issues when trying to turn off my main water valve. He will be back again once I call the city to arrange the water to be shut off! He was professional, courteous and explained everything that he needed to do. I would highly recommend him to anyone in need of a plumber.

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Company Response

Thanks Lesley for your review. Reviews are a customers best way to share their experience with the world. What better way is there for a new customer to anylise when searching for a fully licenced, insured and capable plumbing company. Glad to here your experience was of a positive nature. This is what we dedicate ourselves to with our clients. Professional, skilled, valued, and most of all a respectful approach.
Otherwise known as GREAT! all around service!
Thanks again
Jeff

Jennifer  from Toronto
Jennifer from Toronto
2 reviews Toronto, ON
10/10

professional competent service

Jeff arrived on time and diagnosed the problems quickly. He was friendly and efficient and completed the work in the estimated time. I would not hesitate to recommend him to others - clearly knows what he's doing and charges a fair price.

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Company Response

Thank you very much Jennifer for your time in posting a review. The Great Plumbing Co always strives for customer satisfaction and appreciates the positive feedback.

TGCat63 in North York
TGCat63 in North York
1 review Toronto, ON
10/10

Basement Bathroom Emergency

We were expecting terrible news, but then Jeff from The Great Plumbing Co. came in, quickly diagnosed the problem and went to work. It was a game changer. We were experiencing significant leakage in our basement, but like a surgeon, Jeff checked drains, ascertained when all appliances were last used, and even estimated (to the day) how old each of the fixtures were.

Given the experiences we had previously had with plumbers, we gulped and prepared ourselves for awful news. Within a few short minutes, he determined that this was nothing more than a loose toilet with a leaky tank. He had a replacement in his truck ready to go. I realized we needed another toilet replaced too, and he quickly made a few calls and picked the second one up shortly thereafter.

Had I gone to Home Depot to purchase these units, and then call a handyman to install, it would have cost me significantly more. He did both jobs at the snap of a finger at a cost that made us smile.

Additionally, Jeff is probably the best in his trade at using technology. Courteous people receiving the call, and a mobile app giving particulars on job details and location. Looking for one of the best professionals in the trade? Look no further than The Great Plumbing Co.

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Company Response

Thanks for the review, it's always rewarding to receive such hi praise. Glad we were of assistance and performed the task at hand above and beyond your expectations. Call on us anytime, we are always here to help in any way we can.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Great Plumbing Co

About The Great Plumbing Co.
Why waste time looking around for a plumber while your plumbing problem gets worse? The Great Plumbing Co. provides the fast, friendly expertise you need when there’s no time to wait.
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The Great Plumbing Co. is a 100% locally owned and operated Canadian based plumbing company. For nearly three decades, we have been proudly serving residents in Toronto, ON and the greater Toronto area, solving their residential and commercial plumbing problems.
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As a full-service plumbing company focused on providing high quality plumbing solutions and unbeatable customer care, there is no job too small or too large for us to handle. Whether it’s a small repair, full installation or remodeling project, we will always take the time to listen to your concerns, and work with you to decide on a cost-effective solution.
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Trusted Plumbing Experts Since 1989
When we opened our doors in 1989, Founder and Master Plumber, Jeff Wright set out with the goal of helping homeowners in the greater Toronto area with their residential plumbing needs. Providing value for the customer with a respectful, professional, and quality service approach has always been his top priority from the start.
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Several years after we started The Great Plumbing Co., industry was booming in the GTA and we saw an even greater need outside the residential plumbing space. Thus, we shifted our attention to provide general contracting for local business owners. Fast forward to 1999 when we took the opportunity to become involved with the city’s development, providing CCTV inspection and cleaning of large diameter sewers.
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While we gained valuable experience from working in the commercial and industrial space, today we are happy to be back to our roots focused on helping homeowners with their residential plumbing needs. We’ve been able to help thousands of homeowners ease the inconvenience that plumbing issues can cause and keep their appliances and fixtures running flawlessly.
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What Can You Expect from Us?
When you call The Great Plumbing Co., you’ll speak with a friendly, knowledgeable advisor. Upon your request, we will be happy to send a licensed and insured plumber who will be able to answer your questions and provide you with a written quote for the work required.
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Enjoy the benefits of working with a reliable, professional plumbing company that prioritizes your needs:
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VIP Treatment on Every Call
On-time Arrival and Fast Turnarounds
Friendly, Local Experts
Licensed and Insured
Cutting-Edge Technology
24/7 Emergency Service
100% Satisfaction Guaranteed
No Mess
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Service Areas
Toronto • North York • Richmond Hill • Markham • Leaside • East York, Ajax, Brampton, Etobicoke, Vaughan, Oakville, Pickering, Scarborough, Thornhill, Richmond Hill

CATEGORIES
Plumbing
PRODUCTS
Problem with your Plumbing? Drain blockage, drain backup? Do you require a new plumbing fixture installation?
SERVICES
Full service plumbing, to include emergency plumbers Repiping Services Clogged Toilet Repair Bathroom Plumbing Sewer Line Repair Drain Repair & Installation Water Filtration Systems More plumbing services
BRANDS
Moen, American Standard, Delta, Waltec, Emco. Toto, Master Plumber.
STYLES
Precise pricing on the spot provided in writing prior to any work performed.
SPECIALITIES
Bathroom and Kitchen - Plumbing and Fixtures, Plumbing Repair, Drainage Contractors, Drain Servics.
WEBSITE
http://www.thegreatplumbingco.com/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, Interac, Visa, MasterCard.
LICENSES
Master Plumber, Plumbing Contracting, and Journeyman licensing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
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