The Great Plumbing Co

Plumbing
Toronto ON M3A 1Z5
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The Great Plumbing Co
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99%

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Reviews for The Great Plumbing Co

Average customer rating:
9.9 10 (345 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Connect New Sink, Faucet (& Soap Dispensesr), Dishwasher to roughed-in plumbing. Install water shut-off valve for fridge water supply.

Nearing the end of our kitchen renovation project when our general contractor left us in the lurch after the countertops were installed. I had to find a plumber to connect our new sink, faucet & dishwasher to the roughed-in plumbing. On The Great Plumbing Co. wesite, I booked an appointment for inspection/quote - for that "house call" there was a $50 fee that could be applied to service if I decided to proceed.
Jeff arrived on time - early in the promised 1-hour window - he even called when he was about 20 minutes away to let me know when he would arrive. The truck was clearly marked with the company logo & he wore a coverall uniform. Very professional look - it inspires confidence. He assessed the work to be done - asked questions for clarity - then explained what work he would need to do - and showed me his brochure with pre-set job / service level prices. This was reassuring, as I knew he wasn't making up prices as he went along or pulling numbers out of the air. He he wrote up a detailed contract/work order & calculated the totals, and then I initialed each item that I agreed to (all of them!). He finished the work quickly and neatly. He tested everything & cleaned up the workspace. He showed me how to use the Delta H2O Touch Faucet & the Delta Touch Soap Dispenser (& how to refill it). Secure payment on his tablet was easy. It's been a month since the work was done - everything has been working beautifully - no problems at all. Thank you Jeff!
(Cost above includes HST.)

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Company Response

Thank You;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Rob in Toronto
Rob in Toronto
1 review Toronto, ON
10/10

Toilet install

Jeff was very professional and dilligent. I would highly recommend his service to anyone.

He certainly stands by hia work and his communication is veru good.

We have hired him for two jobs and would not hesitate to hire him again.

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Company Response

Thank You Rob;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Private User
Private User
1 review Toronto, ON
10/10

replaced kitchen waste pipes under sink

The office representative was thorough in understanding my plumbing problem and timing a convenient appointment. The Great Plumbing Co. has an excellent procedure of texting to confirm that Jeff was on route for the appointment. Jeff explained my options and replaced the drain piping under my kitchen sink. I am absolutely impressed by the professional and personable approach of the company and Jeff to replace the drains under my kitchen sink. I highly recommend the company and Jeff as a well trained professional plumbing expert.

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Company Response

Thank You;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Greg
Greg
4 reviews Toronto, ON
10/10

Faucet replacement

This is my second time using Jeff's services. He's always very professional, knowledgeable and punctual. I'm happy with the quality of his work and will definitely use his services in the future.

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Company Response

Thank You Greg;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Tina in North York
Tina in North York
2 reviews Toronto, ON
10/10

leaking ceiling pipe

We were extremely impressed with how quick our service was completed! I called the company in the morning and the everything was fixed by late afternoon. Jeff was very courteous and professional in the way he handled the job. He arrived when he said he would and fixed the problem immediately and efficiently.
Would definitely call them again and highly recommend this company!

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Company Response

Thank You Tina;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Brian in Toronto
Brian in Toronto
2 reviews Toronto, ON
10/10

Burst pipe and vent fix

It was Easter weekend and I heard the sound of water in the next room. When I went in to see why, water was pouring from the ceiling in multiple spots. After stopping the water, I looked through the vent in the ceiling and saw a large hole in the drainage pipe. It was around midnight and I immediately started calling plumbers listed on Homestars. The Great Plumbing Co was one of the few to answer at that time of the night and scheduled someone to come by first thing in the morning. Jeff arrived as scheduled and quickly assessed the situation. He told me he had to go to another job first but would stop by right after to fix my corroded pipe. He explained what had to be done in order to do the job properly and came back to do the work in a timely manner. He also mentioned to me that my washer wasn't vented properly and explained to me a solution to this. I decided to have him fix this as well since he had the time to do it right then. It wasn't long before he completed the second job and was ready to go. I would definitely recommend him to others as he knows his stuff and does the work cleanly and quickly. Thanks Jeff!

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Company Response

Thank You Brian;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

JW in Toronto
JW in Toronto
1 review Toronto, ON
10/10

Drains

Main drain was intermittently working and kitchen drain also not draining. The Great Plumbing Co showed up on time as agreed, diagnosed problems and provided me with an upfront quote.
Very pleased with their professional service from start to finish.
Very knowledgeable and affective, even cleaned up after work completed.
Would highly recommend this company.

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Company Response

Thank You JW;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Glenn Schellenberg from Toronto
Glenn Schellenberg from Toronto
5 reviews Toronto, ON
10/10

plumbing problem

Booked an appointment on-line and everything was fixed the next day before 3:30 PM. Friendly guy, fast, good work, not super cheap, but I have a feeling you get what you pay for. He snaked the drain, replaced all the PVC pipes below the kitchen sink, put new baskets in the sinks, and totally replaced the working parts in the tank of the toilet in the ensuite bathroom. Highly recommended.

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Company Response

Thank You Glenn
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

siobhan.guilding
siobhan.guilding
1 review Toronto, ON
10/10

Service

The response time was very quick. They came in diagnose the issue and fixed it,

Was this review helpful?
Company Response

Thank You SIobhan;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Bill in North York
Bill in North York
1 review Toronto, ON
10/10

Plumbing

I was extremely pleased with Jeff's professionalism and competence. Because I live in an older house, there were several "surprises" that popped up and he handled them in a very calm, thoughtful, and persistent manner. He is very skilled, knowledgeable and friendly - someone you can trust.
I highly recommend Jeff to tackle any plumbing problem you may encounter.

Was this review helpful?
Company Response

Thank You Bill;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Great Plumbing Co

About The Great Plumbing Co.
Why waste time looking around for a plumber while your plumbing problem gets worse? The Great Plumbing Co. provides the fast, friendly expertise you need when there’s no time to wait.
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The Great Plumbing Co. is a 100% locally owned and operated Canadian based plumbing company. For nearly three decades, we have been proudly serving residents in Toronto, ON and the greater Toronto area, solving their residential and commercial plumbing problems.
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As a full-service plumbing company focused on providing high quality plumbing solutions and unbeatable customer care, there is no job too small or too large for us to handle. Whether it’s a small repair, full installation or remodeling project, we will always take the time to listen to your concerns, and work with you to decide on a cost-effective solution.
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Trusted Plumbing Experts Since 1989
When we opened our doors in 1989, Founder and Master Plumber, Jeff Wright set out with the goal of helping homeowners in the greater Toronto area with their residential plumbing needs. Providing value for the customer with a respectful, professional, and quality service approach has always been his top priority from the start.
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Several years after we started The Great Plumbing Co., industry was booming in the GTA and we saw an even greater need outside the residential plumbing space. Thus, we shifted our attention to provide general contracting for local business owners. Fast forward to 1999 when we took the opportunity to become involved with the city’s development, providing CCTV inspection and cleaning of large diameter sewers.
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While we gained valuable experience from working in the commercial and industrial space, today we are happy to be back to our roots focused on helping homeowners with their residential plumbing needs. We’ve been able to help thousands of homeowners ease the inconvenience that plumbing issues can cause and keep their appliances and fixtures running flawlessly.
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What Can You Expect from Us?
When you call The Great Plumbing Co., you’ll speak with a friendly, knowledgeable advisor. Upon your request, we will be happy to send a licensed and insured plumber who will be able to answer your questions and provide you with a written quote for the work required.
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Enjoy the benefits of working with a reliable, professional plumbing company that prioritizes your needs:
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VIP Treatment on Every Call
On-time Arrival and Fast Turnarounds
Friendly, Local Experts
Licensed and Insured
Cutting-Edge Technology
24/7 Emergency Service
100% Satisfaction Guaranteed
No Mess
***
Service Areas
Toronto • North York • Richmond Hill • Markham • Leaside • East York, Ajax, Brampton, Etobicoke, Vaughan, Oakville, Pickering, Scarborough, Thornhill, Richmond Hill

CATEGORIES
Plumbing
PRODUCTS
Problem with your Plumbing? Drain blockage, drain backup? Do you require a new plumbing fixture installation?
SERVICES
Full service plumbing, to include emergency plumbers Repiping Services Clogged Toilet Repair Bathroom Plumbing Sewer Line Repair Drain Repair & Installation Water Filtration Systems More plumbing services
BRANDS
Moen, American Standard, Delta, Waltec, Emco. Toto, Master Plumber.
STYLES
Precise pricing on the spot provided in writing prior to any work performed.
SPECIALITIES
Bathroom and Kitchen - Plumbing and Fixtures, Plumbing Repair, Drainage Contractors, Drain Servics.
WEBSITE
http://www.thegreatplumbingco.com/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, Interac, Visa, MasterCard.
LICENSES
Master Plumber, Plumbing Contracting, and Journeyman licensing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
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