The Great Plumbing Co

Plumbing
Toronto ON M3A 1Z5
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Plumbing
The Great Plumbing Co
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98%

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Reviews for The Great Plumbing Co

Average customer rating:
9.9 10 (460 reviews)

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Private User
Private User
0 reviews Toronto, ON
10/10

Bathtub faucet replacement

Booking the appointment was easy. Jeff was very professional and arrived on time. The work performed was exceptional and efficient.

Approximate cost of services:
$650.00
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Company Response

Thank You ;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

Private User
Private User
Private User reviews Markham, ON
10/10

Excellent Service

The Great Plumbing Co was fast and fair fixing our leaking kitchen sink. Besides being pleasant and diligent, Jeff never tried to up sell anything. I would have Jeff back to fix any plumbing issue in a heartbeat.

Approximate cost of services:
$1,200.00
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Company Response

Thank You ;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

b&g in Toronto
b&g in Toronto
5 reviews Toronto, ON
10/10

Replaced toilets

Great customer service . Jeff was prompt with the quote and was able to complete the job with a quality product replacement for 2 toilets .

Approximate cost of services:
$2,000.00
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Company Response

Thank You ;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

Private User
Private User
Private User reviews Toronto, ON
2/10

Plugged toilet(Air Snake)/Reseal of Flange

Nice guy, good job..beyond overpriced for what was required, however I agreed to the so called menu pricing so have no one to blame but myself. This was not a complicated job, quite easy..Re-seal of Flange 378.00 (apps. 15 mins.) 349.00 for air snake. Too talkative, takes up time... $821.51 really?

Approximate cost of services:
$821.51
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Company Response

It is with great surprise I see this review and I shall respond truthfully. Having an issue with pricing when you had been informed upfront and to the penny prior to any work commencing is simply not fair. As adults we make decisions and subsequent to much discussion and explanation you had made the decision for the work to proceed. As a matter of fact the options provided to you saved you considerably cost, and this was explained upfront to both husband and wife prior to any work performed. Everything was clear and in writing for you the customer to make an informed decision. You had every opportunity to say no thanks and seek help elsewhere. But both you and your husband or wife made the decision for the work to be performed. We require an authorizing signature prior to any work performed. We also require a signature indicating your were happy with the work after completion.
Finally a third signature is required with respect to payment. Every opportunity was afforded to you at the time of the visit on Jan 4, almost a week ago for you to
address your concerns. Unfortunately you have decided this is the best course of action and venue for you. You were treated with respect, honesty and with transparency, there were no surprises. Our reviews speak volume's as to how we provide service, nice guy included.
Finally and to be clear, Our scheduling system indicates a total of 2 hours and 59 minutes were spent addressing and repairing your plumbing issue. Again thank you for your review but I'm afraid it is far from accurate.

jarek.kozlowski in Toronto
jarek.kozlowski in Toronto
0 reviews Toronto, ON
10/10

Leaking sink

On time, fast, top quality service.
Dont look for anybody else, Jeff is what you need.
I referred him to few of my friends and I got only the best feedback.

Approximate cost of services:
$300.00
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Company Response

Thank You Jarek;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

Private User
Private User
1 review Markham, ON
10/10

Replace 3 stop valves with ball valves including main

Jeff took great care to ensure the house was not muddied. He arrived at the expected arrival time interval. Gave an estimate. He explained what he was going to do and the coordination with the City of Markham to shut off the water at the curb was flawless. When Jeff completed two of the valve installations, he suggested I call the city to turn the water back on. They came within 15 minutes while Jeff was still here to insure there were no leaks. Excellent work completed. I highly recommend him. If I need a plumber in the future, I would call Jeff again.

Approximate cost of services:
$1,200.00
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Company Response

Thank You;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

David B.
David B.
15 reviews Toronto, ON
10/10

Professional Service

We had a kitchen sink clog that would not let up. We tried plunging it and using drain cleaner, but no luck. So off to the HomeStars website I went to find a new plumber for help, as our go to plumber had retired. I came across the Great Plumbing Co and was impressed with the references. I reviewed their website and was happy with the way they presented themselves. The part I like the best is being able to schedule an appointment online. It would be nice if more home service companies did it this way.

We scheduled the next available appointment online then received both an email and text confirmation. Then Jeff called us earlier than our booked time and said he could come early if we could accommodate him as he was finished with his appointment before ours.

Jeff arrived in a crisp clean uniform, put on boot covers then asked us about the issue and proceeded with his investigation of the problem. He then explained what he believed the cause of the issue was, how he was going to fix it and any risk he may encounter. He presented us with a formal detailed estimate, explaining how the billing of his services worked.

Jeff resolved the issue within the estimated time and cleaned up when he was finished. Quite honestly the best part of dealing with him was his personable nature and professional service.

Approximate cost of services:
$400.00
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Company Response

Thank You David;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Valve replacement

Jeff did a great job replacing our valve and was a pleasure to work with. Thank-you!

Approximate cost of services:
$400.00
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Company Response

Thank you;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

RN
RN
5 reviews Toronto, ON
10/10

Fast and effective

Was able to book online. Showed up on time. Quickly diagnosed the issue, quoted repair cost and made it happen. Friendly, explained things well, and efficient. All you can ask really.

Approximate cost of services:
$500.00
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Company Response

Thank you;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

Jane
Jane
3 reviews Toronto, ON
10/10

Service

Jeff gave excellent & informative service. He dealt with everything efficiently. I would highly recommend to anyone.

Approximate cost of services:
$700.00
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Company Response

Thank you Jane;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Great Plumbing Co

About The Great Plumbing Co.
Why waste time looking around for a plumber while your plumbing problem gets worse? The Great Plumbing Co. provides the fast, friendly expertise you need when there’s no time to wait.
***
The Great Plumbing Co. is a 100% locally owned and operated Canadian based plumbing company. For nearly three decades, we have been proudly serving residents in Toronto, ON and the greater Toronto area, solving their residential and commercial plumbing problems.
***
As a full-service plumbing company focused on providing high quality plumbing solutions and unbeatable customer care, there is no job too small or too large for us to handle. Whether it’s a small repair, full installation or remodeling project, we will always take the time to listen to your concerns, and work with you to decide on a cost-effective solution.
***
Trusted Plumbing Experts Since 1989
When we opened our doors in 1989, Founder and Master Plumber, Jeff Wright set out with the goal of helping homeowners in the greater Toronto area with their residential plumbing needs. Providing value for the customer with a respectful, professional, and quality service approach has always been his top priority from the start.
***
Several years after we started The Great Plumbing Co., industry was booming in the GTA and we saw an even greater need outside the residential plumbing space. Thus, we shifted our attention to provide general contracting for local business owners. Fast forward to 1999 when we took the opportunity to become involved with the city’s development, providing CCTV inspection and cleaning of large diameter sewers.
***
While we gained valuable experience from working in the commercial and industrial space, today we are happy to be back to our roots focused on helping homeowners with their residential plumbing needs. We’ve been able to help thousands of homeowners ease the inconvenience that plumbing issues can cause and keep their appliances and fixtures running flawlessly.
***
What Can You Expect from Us?
When you call The Great Plumbing Co., you’ll speak with a friendly, knowledgeable advisor. Upon your request, we will be happy to send a licensed and insured plumber who will be able to answer your questions and provide you with a written quote for the work required.
***
Enjoy the benefits of working with a reliable, professional plumbing company that prioritizes your needs:
***
VIP Treatment on Every Call
On-time Arrival and Fast Turnarounds
Friendly, Local Experts
Licensed and Insured
Cutting-Edge Technology
24/7 Emergency Service
100% Satisfaction Guaranteed
No Mess
***
Service Areas
Toronto • North York • Richmond Hill • Markham • Leaside • East York, Ajax, Brampton, Etobicoke, Vaughan, Oakville, Pickering, Scarborough, Thornhill, Richmond Hill

CATEGORIES
Plumbing
PRODUCTS
Problem with your Plumbing? Drain blockage, drain backup? Do you require a new plumbing fixture installation?
SERVICES
Full service plumbing, to include emergency plumbers Repiping Services Clogged Toilet Repair Bathroom Plumbing Sewer Line Repair Drain Repair & Installation Water Filtration Systems More plumbing services
BRANDS
Moen, American Standard, Delta, Waltec, Emco. Toto, Master Plumber.
STYLES
Precise pricing on the spot provided in writing prior to any work performed.
SPECIALITIES
Bathroom and Kitchen - Plumbing and Fixtures, Plumbing Repair, Drainage Contractors, Drain Servics.
WEBSITE
http://www.thegreatplumbingco.com/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, Interac, Visa, MasterCard.
LICENSES
Master Plumber, Plumbing Contracting, and Journeyman licensing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
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