Service Express

Heating & Air Conditioning
Markham ON L3R 1H3
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91%

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Reviews for Service Express

Average customer rating:
9.9 10 (68 reviews)

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Zhi Min in Scarborough
Zhi Min in Scarborough
0 reviews Toronto, ON
10/10

Air conditioner

Two days ago when we tried to turn on the air conditioner of my house I found it didn’t work. I called Homestars they responded very quickly. Although when the time I called is the later evening, they still scheduled an experienced technician came to my house to fix the A/C for me. Thank you for the great service. I highly recommend this company.

Approximate cost of services:
$0.00
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Simaluku in Markham
Simaluku in Markham
1 review Markham, ON
10/10

Air condition problem

Thank you for your fast response when I called you for help. You just came to my house next day. Also you did a good job & thanks for giving me a good price.

Approximate cost of services:
$225.00
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paul in Mississauga
paul in Mississauga
1 review Mississauga, ON
10/10

Good Job On My Condo Heating And Cooling System!

They did a very good job on my condo heat pump! I called Service Express since my system was broken down more than a week after I tried to contact the contractor from my building but no one respond, and they showed up next morning as promising over the phone, just spent 30 minutes to sort out the problem! Now my heat is back on again! Thank you Service Express! Your professional is deserve 10 points!

Approximate cost of services:
$300.00
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Jovial in Ajax
Jovial in Ajax
1 review Toronto, ON
10/10

HVAC Inspection

The HVAC of my condo unit suddenly stopped working during this long weekend. The property management company recommended a service company to me, but no one answered my phone and I found the online review of that service company was appallingly bad.

So I decided to do my own search and found Service Express. I contacted them rather late last night (Canada Day), but Paul promptly answered me and he came today although today is still holiday and my house is not so near them.

It turned out that the issue with my HVAC was the coil needed cleaning. Paul explained this to me, cleaned it for me and just charged a reasonable inspection fee. I appreciate his quick response, honesty and effective service. I will definitely continue to hire this company in future if need be and recommend them to others.

Approximate cost of services:
$100.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Quick Fast Response and No Price Gouging

It was Father's Day. A/C in condo unit not working. Supposed to reach to 42 C.

Called them at 9:10 am and Matthew arrived shortly after 10:30 am despite it was Father's Day. They did not raise the price either. Many other companies either don't come or would want a leg and an arm for coming out. They are ethical in the sense that they don't engage in price gouging practices. When customers are suffering the most, you just come out to help as opposed to holding your customers to ransoms. That's the way it should be but quite often not the case with many snake companies out there. Happy to find Service Express!

Approximate cost of services:
$100.00
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SSia in Mississauga
SSia in Mississauga
1 review Mississauga, ON
10/10

Condo Fan Coil Repair

Paul was great and very responsive. He accommodated our schedule and was able to complete the job very quickly with no new parts. He explained to us what happened and let us know what to do if the same problem arises in the future. Paul was reliable, kind, and very professional! Would definitely recommend his services and his company!

Approximate cost of services:
$120.00
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Mark in Toronto
Mark in Toronto
1 review Toronto, ON
10/10

HVAC compressor replacement

Paul did an excellent job diagnosing and fixing my HVAC compressor, which had suddenly stopped working. Very professional, completed the large job very quickly, and great communication along the way. Highly recommended!

Approximate cost of services:
$2,000.00
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Greg Shaw from York
Greg Shaw from York
3 reviews Toronto, ON
10/10

Installation of a new boiler

We were shut down by our current service provider who provided us with an outrageous price to replace our boiler. A friend recommended Matthew Wong and his company Service Express. They were very responsive, knowledgeable and worked well into a weekend to make sure we were back up and running. Cleaned up behind themselves and made sure everything was functioning perfectly before they left. Highly recommended

Approximate cost of services:
$5,800.00
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Jes_Ess in Toronto
Jes_Ess in Toronto
1 review Toronto, ON
10/10

Speedy, friendly service!

Service Express sent someone out on a Sunday, and they arrived in just over an hour after our call. Matthew diagnosed and repaired the issue in under an hour. He took the time to explain the issue and some important tips to us. Matthew was professional and knowledgable, and most importantly, gave us heat again! Thank you!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Mk.rams from Markham
Mk.rams from Markham
1 review Markham, ON
10/10

AC Furnace

Our furnance broke down, Paul Chen helped us promptly he called us within few hours, and then visited , repaired. We sincerely appreciate his skills and expertise. He is the best!!!!!.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Service Express

HVAC (Heating, Ventilation and Air Conditioning) equipments are one of the most important components to the comfort, energy consumption and integrity of the home you and your family live in. Most people never pay much attention to their the HVAC equipments, in their own home or when they walk into a house during showing before they make a purchasing decision to buy a new home, until the furnace or A/C break down and turn into a worse nightmare in the coldest or hottest days. Service Express’s knowledgeable and experienced technicians all equipped with proper tools to make furnace and A/C repair promptly and accurately without any guess work, trial and error and unnecessary parts being replaced on the cost of the home owner.
Service Express is a service oriented company to serve all the needs of HVAC (Heating, Ventilation and Air Conditioning) in GTA and wide area of the surrounding regions (York Region, Peels Region and Durham Region) to commercial and residential customers. Most HVAC companies focus on equipment sales. They‘d try everything they can to sell the equipments, (furnace or air conditioner), even though the equipment is still within the life expectancy and repairable within reasonable cost. In general, there are 30-40% of new HVAC equipments, furnaces, A/C, replacement could be repaired in fractions of the cost of the new equipments. With the right tools, knowledge and experience, Service Express’s technicians provide professional diagnosis and repair services with guarantee that no others can and willing to provide.
- True 24/7 emergency service
- Clear and transparent service rate and parts cost
- Guarantee turnaround time
Service Express believes good communication and trust can enhance customer satisfaction and increase productivity. We built our trust from the very first step by having good communication to properly understand the problem before setup the service appointment. Service Express provides free initial phone troubleshooting to prevent initiating an unnecessary service call due to being overlook the most obvious errors such as accidentally turn the power off to the furnace by the home owner. In every service call, we’ll fully explain the founding of the problem and provide transparent and reasonably priced quote and obtain your permission before the parts is being ordered or replaced. Finally, detailed report and invoice will be provided for every service call from Service Express with the detail explanation of the cause of the problem and our solution to the problem.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Residential Heating, Ventilation and Air conditioning installation Condominium Water Source Heat Pump, Fan Coil, Ventilation installation Commercial Heating, Ventilation and Air conditioning installation
SERVICES
Residential Heating, Ventilation and Air conditioning maintenance and service Condominium Water Source Heat Pump, Fan Coil, Ventilation maintenance and service Commercial Heating, Ventilation and Air conditioning maintenance and service
BRANDS
American Standard, Aire-flo, Aprilare, Armstrong, Bradford White, Bose, Bryant, Carrier, Comfortaire, Ecobee, Enerzone, Fujitsu, Goodman, GE, Generalaire, GSW, Honeywell, Keeprite, Lennox, Luxaire, Mitsubishi, Navien, NTI, Olsen, Omega, Payne, Rheem, Rinnai, Samsung, Trane, Vanee, Wardflex, Whirepool, White Rodgers, Whalen, York
STYLES
In addition to our experience, proper equipped tools and knowledgeable technicians, Service Express stocks wide range of parts and components for all major brands and models and maintain excellent working relationship with various suppliers to achieve our promised service level. If we can't repair the unit in 24 business hour, you can have your diagnose fee free of charge or money back in full. That is the guarantee no other service company can provide. For every new furnace installation, Service Express provides 2-year no question asked labour warranty as long as customer maintenace basic maintenance such as regular filter replacement. If customer acquire regular maintenace service from Service Express, labour warranty will extend automatically up to 10-year. This is the warranty no other company can provide. We dedicate to provide our customers with customizable and flexible warranty to the HVAC equipments their familities rely on.
SPECIALITIES
Residential Heating, Ventilation and Air conditioning installation, maintenance and service Condominium Water Source Heat Pump, Fan Coil, Ventilation installation, maintenance and service Commercial Heating, Ventilation and Air conditioning installation, maintenance and service
WEBSITE
http://www.servicexpress.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
15
RETURN POLICY
Satisfactory Guarantee
PAYMENT METHOD
Cash, Cheque, Credit Card
LICENSES
TSSA Gas License, Refrigeration, ODP, ESA Electrician,
MEMBERSHIPS
TSSA, HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2-Year Plus Extended
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