Creative Door Services Ltd

Garage Doors & Hardware
400B 41th Street East Saskatoon SK S7K 8E7
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Garage Doors & Hardware
Creative Door Services Ltd
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85%

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Reviews by rating (past 12 months)

Reviews for Creative Door Services Ltd

Average customer rating:
8.5 10 (63 reviews)

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Don Lee from Calgary
Don Lee from Calgary
1 review Burnaby, BC
10/10

Replace Garage door panel

I accidently punch a hole through my garage door panel with the bike rack on my vehicle. I contacted Creative Door Services Ltd and Michelle was able to find a replacement for me. Her exceptional service have gave me a seamless experience on replacing the bottom panel. She followed through and made sure that I get an update with regards to the timeline she promised. The panel was replaced and it's like new again

Approximate cost of services:
$800.00
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Company Response

Thank you for the detailed review, Don! We appreciate your business.

Randy
Randy
1 review Calgary, AB
10/10

Repair garage door.

Dave repaired the door efficiently and professionally. He explained the problem clearly in a personable manner and provided options. The door now is sealed properly and works smoothly.

Approximate cost of services:
$80,000.00
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Company Response

Thank you for the review, Randy! We appreciate your business.

Sussi Passaglia
Sussi Passaglia
0 reviews Coquitlam, BC
10/10

Garage Door

Great Customer Service from Michelle at Creative Door! Michelle helped us with the design, color, and style and was an absolute pleasure to deal with!
Our door looks absolutely wonderful!

Approximate cost of services:
$3,100.00
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Company Response

Thank you for the review, Sussi! We're glad our team could help with all of your garage door needs.

Kevin in Toronto
Kevin in Toronto
1 review Saskatoon, SK
10/10

Garage door repair

Went above and beyond, proactively addressed my needs and was helpful and quick throughout the entire experience. Highly recommend for service.

Approximate cost of services:
$150.00
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Private User
Private User
Private User reviews Burnaby, BC
9/10

Garage door spring repair / replacement

I was very pleased in working with Creative Doors when I built my garage. After 7.5 years one of the torsion springs broke (as predicted, normal life span of about 7 years for 4 operation cycles per day) so I contacted the company for service. The replacement torsion springs were not in stock and unsure when they would be available due to COVID, shipping and supply issues. Denise was able to source extended life springs (my preference) from Edmonton and she was able to expedite them to me. It was challenging to source the correct springs (I tried other vendors) but am glad I worked with Denise and the Creative Door people. Repair was completed efficiently and as scheduled. I’m very happy to have worked with Creative Door again and Denise was terrific! Very responsive and prompt in replies to inquiries.

Approximate cost of services:
$450.00
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Redwoodsbay
Redwoodsbay
0 reviews Coquitlam, BC
10/10

repair done well and quickly

Creative Door was easy to work with and quickly made the repair to my garage door. Knowing that parts are hard to come by lately they were able to have this done in less than 2 weeks from my initial call which I thought was excellent. Friendly service from all involved. Would recommend to others.

Approximate cost of services:
$600.00
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Company Response

We really appreciate the review! Thank you for your patience with the global supply chain crisis. We look forward to working with you again!

Cheryl in Edmonton
Cheryl in Edmonton
1 review Morinville, AB
10/10

Garage Door Purchase

Best experience from beginning of purchase to the installation at the end. Exceptional service from each and every member of the team. Much praise to Michelle, Ashley, Barry, Kelly, and Ben. Thank you for being so willing to go above and beyond. I had my purchase in record time and am extremely pleased. It was such a divine and stress free experience. You all deserve a raise!

Approximate cost of services:
$2,900.00
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Company Response

Thank you, Cheryl! We appreciate you taking the time to share your experience with our team. We look forward to working with you again!

Roger Rabbit
Roger Rabbit
1 review Edmonton, AB
10/10

Overhead Garage Door service

On the evening of the first major snow storm in November, one of the tension springs on my insulated double overhead garage door snapped as soon as I closed it. Both vehicles inside and no way to even manually open the door because it probably weighs about 400 pounds! Talk about panic mode. Early the next morning, I called Creative Door pleading my case hoping they could have someone help me out assuming that it might be a couple of days before help arrived. Even though their own computer system had gone down during the night and was still not up and running, Todd went out of his way and assured me that he would do his best to get me out of this pickle same day. True to his word, he had Service Technician Dal here mid-afternoon. Best of all, I was given a 15% discount on both parts and labour for being an AMA Member.
Talk about going above and beyond to help out a customer. Thank you kindly to Todd and Dal for their professionalism. I highly recommend Creative Door.
Roger Rabbit

Approximate cost of services:
$350.00
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Company Response

Thank you for the amazing review! We’re so glad you had a remarkable experience with our team. Your feedback is much appreciated!

Gordon in Regina
Gordon in Regina
0 reviews Regina, SK
10/10

Residential Garage Door

From the point of sale speaking with John he explained all my questions.
The installation was professionally completed by Phil. Phil explained several points about the door, and he also spent extra time making sure the door was lined up properly. I kept the old door and Phil was very careful stacking up the old door in my yard.
All went very well with the exception of an extra set of springs was forgotten at the warehouse. I drove to the warehouse and picked up the springs myself.
I would definitely recommend this company for your garage door projects.

Gord Blommaert

Approximate cost of services:
$2,200.00
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Private User
Private User
Private User reviews Saskatoon, SK
10/10

Garage door opener replacement

We have dealt with Creative Door Services from time to time over many years. The entire process on this occasion was excellent starting with Denise in the front office and Thomas for the installation. The new garage opener unit is working perfectly. I would certainly recommend Creative Door Services.

Approximate cost of services:
$850.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Creative Door Services Ltd

Welcome to Creative Door Services Ltd. From breakthrough garage door and opener brands to comprehensive maintenance and repair services, Creative Door Services has mastered the remarkable since 1969. Whether you need a new garage door or opener, our friendly team of experts will ensure that we deliver quality products and ...
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