Creative Door Services Ltd

Garage Doors & Hardware
400B 41th Street East Saskatoon SK S7K 8E7
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HomeStars
Garage Doors & Hardware
Creative Door Services Ltd
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88%

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Reviews by rating (past 12 months)

Reviews for Creative Door Services Ltd

Average customer rating:
8.6 10 (66 reviews)

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JCM
JCM
13 reviews CALGARY, AB
7/10

Garage Door

Our garage door was squealing initially. Over time, the squealing became a grating noise to the point of the door not opening. CD came out and replaced the springtube and lubricated all of the tracks. Service time took about 15 minutes and was completed to our satisfaction.

Approximate cost of services:
$225.00
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Company Response

We are so pleased to hear about the experience you had with our company. Thank you so much for sharing and we look forward to providing you with excellent customer service for years to come.

Sean  in Calgary
Sean in Calgary
3 reviews Rocky View, AB
10/10

Garage door

excellent customer service helped me make an educated decision towards replacement of my door, scheduliing a technician to come out and replace it was easy, the came and replaced my door very fast and professional left with a great ne wdoor and warm garage

Approximate cost of services:
$1,500.00
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Company Response

We are so pleased to hear about the experience you had with our company. Thank you so much for sharing and we look forward to providing you with excellent customer service for years to come.

Gurdip in Edmonton
Gurdip in Edmonton
2 reviews Edmonton, AB
7/10

Garage door repair

We are glad they fixed our garage door, but we did have some minor issues. The staff were late. It took forever to make an appointment with the company. And on the day of the appointment, they were 2 hours late. And it took them awhile to fix the garage. They had to leave a couple of times to get parts. It would have been nice if they came prepared. Eventually, they did fix the garage door and we didn't have any issues with it since.

Approximate cost of services:
$110.00
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Company Response

Thank you for your feedback. We apologize for any inconveniences we have caused. As you may have noticed, these reviews are from years past, but we still want to regain your trust. We are dedicated to improving our customer service on an ongoing basis and your comments and feedback are important to us. If we can provide any additional support, please contact us at reviews@creativedoor.com. Thank you from Creative Door Edmonton.

James in Calgary
James in Calgary
1 review CALGARY, AB
0/10

New garage door and jackshaft opener

I had an insulated door and jackshaft opener installed 3 years ago and already the door has sagged significantly in the centre. I have a heated garage, and because of the sagging door centre there is an approximate 1/2" air gap at the top of the door. As you can imagine the heat escapes rapidly in the winter and the heating bills are mounting. I contacted the company and they came to look at the door and insist that there is nothing wrong with it, but the service person told my wife he could install new weather stripping (at our cost) to seal the door tot he jamb again. My wife was also told that doors installed with jackshaft operators sag because there is no centre support on the door when it's in the open position. That would have been nice to know when this opener was recommended to us by the sales rep. Anyway, I don't think that adding more weatherstripping to a bowed door is an acceptable solution, the door will continue to bow and the exterior appearance will be odd because of the curvature of the horizontal weatherstrip bar. I spoke to the manager about my concerns after getting no where with the service manager and he promised to look into it and get back to me. It's been 3 weeks and no call back. Be warned, don't buy anything from these guys, it sure seems that they don't know their own products and don't really care about you after the sale.

Approximate cost of services:
$2,000.00
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Dominican1
Dominican1
5 reviews Calgary, AB
10/10

Replaced Garage Doors

Purchased garage doors from Home Depot, Creative Door was installer. Prompt and fast service. Installer was friendly and helpful. Did the job the right way the first time! Company took the old doors away no garbage left behind.

Approximate cost of services:
$1,500.00
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Company Response

We are so pleased to hear about the experience you had with our company. Thank you so much for sharing and we look forward to providing you with excellent customer service for years to come.

Brian
Brian
4 reviews CALGARY, AB
8/10

Over the phone advice about a garage door that wouldn't close

Our garage door wouldn't close at 5:00 on a Friday. I caught the gent in the office just before closing & he gave me a few suggestions of things to try to fix the problem

Approximate cost of services:
$0.00
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Company Response

We are so pleased to hear about the experience you had with our company. Thank you so much for sharing and we look forward to providing you with excellent customer service for years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Creative Door Services Ltd

Welcome to Creative Door Services Ltd. From breakthrough garage door and opener brands to comprehensive maintenance and repair services, Creative Door Services has mastered the remarkable since 1969. Whether you need a new garage door or opener, our friendly team of experts will ensure that we deliver quality products and ...
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