We had an extensive basement renovation done. Overall, I am happy with the results and my family and I are enjoying our beautiful basement. I have to say that the workers that came to my house were respectful and hardworking. Bob did the bulk of the building and did a fantastic job. The stairs look amazing in part to the builder, but also the painter too. Cosimo did a terrific job with the porcelain tiles. We had some electrical issues with the heated floors, but Bruno was dedicated to fixing the problem and he did. We love our floors. The project manager, Robert, was always accessible and willing to resolve any issues that came up along the way (and issues are expected with a project this size).
I did find the company more expensive than others, however, considering how large the project was the company sent out workers every day 6x a week and the work was done in a timely fashion. I'm sure it would have taken much longer if we had gone with another company. I do recognize that we had very good crews work on my basement. As with any large company, different employees might bring about different results. One person did not do a satisfactory job, I complained, and Perfect had someone else redo the work. I'm now happy with the work.
- Company Response
We appreciate your kind review. I hope this assures our customer when you are fully paid we will come back and fix any concerns.