- Approximate cost of services:
- $4,000.00
- Company Response
Thank you for your review. We are happy that we met your expectations and that you are satisfied with our services and follow up.
Thank you for your review. We are happy that we met your expectations and that you are satisfied with our services and follow up.
Thank you for your review. We are pleased that you are happy with our work and we look forward to being of service to you.
Thank you so much! We are pleased that you are happy with our service and we look forward to serving you again.
Thank you! It was a pleasure to serve you! We are pleased that you are happy with our services and product.
Thank you for your feedback. It's greatly appreciated.
Hi IV,
Thank you for your review, it's appreciated.
We are glad that we met your expectations and that you're satisfied with our services.
Hi Andrea,
Thank you for your review and kind words.
It was a pleasure working for you and we're happy that you are satisfied with our services.
Installation of A/C and Furnace
Casati Heating & Air Conditioning regrets the incident that the customer experienced. Unfortunately, according to the terms of the manufacturer's parts warranty, they were not met by the customer because she did not register her furnace and A/C within 60 days of purchase for the 10 years; therefore, only receiving 5 years on both which had expired by the time the issue surfaced.
Moving forward, to avoid such warranty issues, Casati now registers all its new customers on their behalf.
Casati advised the customer that this was a blower motor or board problem, but it was a chargeable call to do any repair (parts not under warranty) and the customer was not willing to pay and it was left at that.