Basco Calgary Window Defogging Services

We had a small job to be done, a single window defog. Simon arrived on time and thoroughly checked the window to ensure that he could fix it. Despite the lateness of day, Simon worked on the window on his first visit and completed the work then and there.

We originally contacted Basco to defog 3 windows, but on their advice opted for replacement glass.
The work was done professionally, on time and for the exact price quoted. They were prompt, quick and completely cleaned the work area.

The windows look great! I highly recommend Simon and Basco!

We met Simon at the home show and kept his card as he was such a genuine, professional and pleasant individual. No job is too small and even so he came twice for our small repairs as parts had to be ordered. He did a fantastic job and provided the service with a smile. We highly recommend him for any window repairs you may have.

I needed the internal pane of a double glazed window replaced after it cracked. These guys had a fast response, were friendly and easy to deal with as well as reasonably priced.

From the initial contact to the finished work, Simon was terrific! The work is perfect and we would recommend Simon and Basco to anyone who is looking for this type of work. We originally called him to help with windows that were fogging, and discovered he could obtain window parts when we had been told by other suppliers this was not an option to fix aging windows.

Simon was prompt showing up at the scheduled time and provided a very through explanation of the repair that was required and the details on exactly what he was doing. The quality of the repair was excellent fully meeting our needs. We have an older home and with small jobs like this finding a qualified technician to this type of work can be a challenge. Based on our experience I would highly recommend Simon to anyone who needs work done on windows.

Simon was very pleasant to deal with, the process of replacement my half bath broken window was within two weeks. The price was right and he is easy to deal with.
We got him to replace the glass of another window cause we were happy with the first service.
I would recommend to friends and families.

We live in rural Alberta about forty-five minutes SW of Calgary. Our home windows consisted of three sealed double paned large picture windows in which after forty-three years the seals had broken, eight smaller sealed double paned units which were still intact, sixteen single paned windows with a snap-in removable inner pane. These were all originally manufactured by Anderson Window Walls and the wood frames were still in excellent condition.

Two and a half years ago we met Simon at his Basco booth at the spring Calgary Home Show and arranged for him to come out to address the fogging of the large picture windows. He came out and "operated" on the three windows which solved the fogging issue. Over time I was concerned about the thermal leakage related to the other windows in the house as they were cold to the touch during our spring, fall and winter seasons.

We had had quotes to replace all the windows in the house that were ranging from $55 000 (replacing the casements and the glass with sealed units) to $22 000 (replacing just the glass). We called Simon at Basco this summer and he came back out to do some "problem-solving" as to how we could effectively replace all the windows with sealed units but keep the original frames.

The end result: we have replaced all units with either triple or double sealed glass with argon gas between (the triple units). This took some very creative craftsmanship by Simon and the results were EXCELLENT! The cost for the whole project was a fraction of the lowest quote we had had.

Simon was attentive to detail, efficient and very focussed on the project and a great pleasure to work with. We are now reaping the benefits of his labours and creative thinking. His follow-up to the work has been generated by his dedication to his professional ethic which encompasses excellence in the results.

Ted Thorne

We have just finished 28 months of rebuild due to extensive water damage suffered in our home June 2015. We have had many contractors in our house who do not care about their quality of work and in most cases, left a mess for yet another contractor to come repair. Our experience with Simon was significantly different.
Simon is totally professional and works with the high standards we expect. He was extremely careful to not damage any of the window casings during the change-over. We have noticed a significant difference in the heat that comes through the windows and are confident this will lessen the frost on the windows during the winter months.
Absolutely Extremely Satisfied and happy to refer Simon to others.
Thank you Simon for a

Work scope included replacement of a fixed second story double glazed window pane approx 3ft x 5ft as well as repair/adjustment of two casement window assemblies that didn't operate properly. Simon was very responsive throughout the process. He provided a detailed estimate to start, then completed the work on time and on budget.