My City Movers

Moving & Storage
Surrey BC V3S 1S9
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HomeStars  >  Moving & Storage in Surrey  >  My City Movers  >  Not a satified Customer at all
debbiejanes
debbiejanes
0 reviews Surrey, BC
1/10

Not a satified Customer at all

1st do not have movers hand you a review at the end of the day to fill out!! Great Grandparents dishes broken, not replaceable. Packed boxes onto a wire closet organizer and it broke right out of the wall. Our dresser and floor were damaged for our bedroom. Family pictures in frames broken (3). Wine glasses broken. A Canvas picture damaged. Our outside patio suite glass table top was left in the garage at the old house and we had to go back and get it. It took 7 3/4 hours and we were quoted 5 hours, 1400.00. They sent us 3 guys, they called in another guy for 2 hours he had to leave and they called in another guy for 2 hours. Not happy at all!

Approximate cost of services:
$230,000.00
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Company Response

Thank you, you have never filed a claim to our company, never provided any pictures of any damages. On the moving day you left a great review on the paperwork and signed it, even tipping all the movers with your credit card. If you want to be taken care professionally and according to Terms and Conditions please file a claim to info@mycitymovers.ca ruther then asking the company to refund the tip that you gave to movers or you will start posting reviews - this way of dealing with claim is very unethical.