Wise Appliance Service Ltd

Appliance Repair
Burnaby BC V5A 3R5
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Appliance Repair
Wise Appliance Service Ltd
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75%

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Reviews for Wise Appliance Service Ltd

Average customer rating:
9.9 10 (47 reviews)

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Naizam (Nai) Jaffer
Naizam (Nai) Jaffer
1 review North Vancouver, BC
10/10

Washing Machine, Clothes Dryer, and Dishwasher Repaired!

Have you ever had an appliance fail? Your fridge, dishwasher, washing machine? It's quite amazing how much you rely on your appliances to work right. And after years of faithful service you get a hiccup; A water pump fails or a drier belt stretches, or any variety of things go wrong. You search the internet or yellow pages for repair persons in your area? But who do you trust? Who can you rely upon?

Wise Appliance Repair, that's who! Hassan is extremely knowledgeable, professional, efficient, prompt and reliable. I've had two appliances experience hiccups. The first was my Samsung washing machine. Water started pouring out of the bottom—Hassan was prompt and had the problem diagnosed within 10 minutes and that includes taking the machine apart. The water pump was ordered and replaced the very next day! The complete job, two visits, new water pump, disassembly and reassembly came in at $300 taxes in (that includes the $125 dollar price tag for the new pump).

The second was a double whammy. My Kitchenaid Dishwasher and Samsung clothes dryer. The dishwasher wasn’t cleaning dishes properly and the dryer wasn’t activating. Called Hassan again—he was there the same day. First he took apart the Samsung dryer – the belt was worn and he had a replacement in his vehicle! Next came the dishwasher – the cutting wheel was broken and the drain clogged. Again, he had a replacement cutter in his vehicle—total cost, $350 taxes in (that includes the price for the new belt and cutters).

Call Wise and Hassan will come to your rescue! He's trusted, tried, and true. You won't be disappointed. I can't say enough about him and his abilities!

Approximate cost of services:
$350.00
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Company Response

Can not say how much appreciate your words ,positive and informative review that it is so helpful for spread our business .Wise appliance service needs to hear the voice of its clients satisfaction and so glad you were satisfied about our service on your washer , dryer and dishwasher repair in North Vancouver.Appreciate your business with us .

Lisa from Coquitlam
Lisa from Coquitlam
3 reviews Coquitlam, BC
10/10

Dishwasher door repair

Hassan is extremely professional. He answers his phone, which is hard to find these days. Setup an appointment right away. On the day of the appointment he called first and showed up on time! He was fast, friendly and did a great job. He even checked another appliance for me to make sure it was working properly. I will definitely recommend him.

The other guy I called before finding Hassan, never showed up, twice! you don't have to worry about this with Hassan.

Approximate cost of services:
$120.00
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Company Response

appreciate your precious words that you mentioned in your feedback , we really need these kind of reviews to spread our business. so happy to hear your satisfaction about our service on your dishwasher repair in Coquitlam.
sincerely
Wise applince service Ltd.

Private User
Private User
Private User reviews Burnaby, BC
10/10

Dishwasher repair

Wise took the time to try a smaller repair to see if it would solve the problem - a cheaper solution, before replacing the bigger part. He was very friendly and excellent at his work.

Approximate cost of services:
$250.00
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Company Response

appreciate the very important point that you mentioned it in your opinion . the cheaper repair is the way that Wise appliance service always try it .
We are happy that you are satisfied of our service on your Dishwasher.
Thanks for your nice words.

Lenn Batson from PATUANAK
Lenn Batson from PATUANAK
1 review Burnaby, BC
10/10

Home Appliance Service

We will be pleased to use Hassan in the future.
Here are the key attributes that fueled our satisfaction
Reliable: He is reliable and prompt
Competence: He knows and understands his work
Equipment: He is well equipped with the necessary tools and uses them appropriately
Customer Care: He is sensitive to the customer' s needs and is able to see the problem from the customer's perspective
Availability: He is easily reachable by phone and very responsive
We wish Hassan every success as he continues to serve his customer base.

Approximate cost of services:
$65.00
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Company Response

Thank you for sending such a kind comment , we certainly appreciate hearing them. Your feedback make our business process easier and convince other customers to trust to Wise Appliance Service Ltd.

Pouria from North Vancouver
Pouria from North Vancouver
1 review North Vancouver, BC
10/10

Fridge Service

Hassan repaired our fridge quickly and was very professional. He quickly diagnosed the problem and effected repairs. I will definitely use his services again. He is very personable as well.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for this positive and informative review about our Service on your Fridge in North Vancouver. This is exactly the kind of feedback we need to ensure our customers are satisfied with our service.We also do Freezer repair,Dishwasher repair ,Oven repair, Range repair,Washer Repair and etc.Just give us a call if you need.

Max from Burnaby
Max from Burnaby
3 reviews Burnaby, BC
10/10

Fridge Repair - Kenmore

I contacted Wise Repairs as I was looking through the reviews here and contacted Hassan. The service he provided was honest direct and punctual. He came over diagnosed the problem with my fridge and changed a dead fan that was not keeping the fridge cold. I would recommend him good service.

Approximate cost of services:
$245.00
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Company Response

Thank you very much for choosing wise appliance repair.Your feedback convince other customers to trust us and it is a big help from you to spread our business.
we are glad you are satisfied with our service on repair fridge in Burnaby

May from Burnaby
May from Burnaby
1 review Burnaby, BC
9/10

Appliance

I called about dryer problem. We talked briefly over the phone and Hassan was prompt to come take a look at my dryer the next day. I was waiting but he didn't show up at the scheduled time. He later called to apologize that the delay was due to his previous appointment took longer than expected and asked if I could reschedule. Hassan was on time on our next appointment. He was nice, polite and knowledgable. I told him I suspected the problem was the dryer belt because the same issue happened before many times. He replaced the broken belt and thoroughly checked again and he found the root of the problem! It was something else that potentially caused the belt to keep breaking. I was also debating whether or not it's a good idea to replace my 10 year-old dryer instead of keep replacing the belt. Hassan advised that my dryer is in fact still in good condition and should be working fine now that the problem is fixed. He also gave me some advice on my washer machine and let me know about 3 months warranty should the dryer is not working properly. Overall, I'm happy that my dryer is fixed and satisfied with the service Hassan provided! :)

Approximate cost of services:
$150.00
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Company Response

appreciate that you spent your time to write your experience with our service on dryer repair in Burnaby. Wise appliance repair really apologize again for delay on first schedule due to unexpected required time on previous appliance
Thank you so much for accepting reschadule and for nice words about our business .

Ted from Burnaby
Ted from Burnaby
1 review Burnaby, BC
10/10

Dishwasher Repair

The best quality you can seek in a professional trade is honesty. We were greatly impressed with Hassan at Wise appliance, who delivered us honest and well researched advice for our dishwasher issues. While this advise prompted us to search for a replacement dishwasher rather than start down a spiral of continuing repairs, Wise is at the top of our list should we have any other maintenance or repair appliance issues!

Approximate cost of services:
$70.00
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Company Response

Thank you for sending such a kind comment , we certainly appreciate hearing them. Your positive feedback help us that other Customers trust and call to wise appliance service for fixing appliances.
Sincerely

Linda from Burnaby
Linda from Burnaby
1 review Burnaby, BC
10/10

Refrigerator Repair

Response time is prompt, and he quickly diagnosed and corrected the issue with my Whirlpool fridge. Hassan is very knowledgeable, professional, and kind. I will recommend him to others with confidence!

Approximate cost of services:
$170.00
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Company Response

Thank you very much for choosing wise appliance repair.Your feedback make our business process easier and convince other customers to trust us.
we are glad that you are satisfied with our service and repair refrigerator

Rose from Langley
Rose from Langley
1 review Burnaby, BC
8/10

Maytag fridge

I called re fridge trouble and Hassan was able to come late afternoon - in fact, he was here an hour before he originally scheduled the app't!!! VERY friendly man and found my problem in seconds. I will keep his number for future because he does other repairs as well.
Thanks Hassan!!

Approximate cost of services:
$50.00
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Company Response

I Appreciate your time to write your opinion and help to spread our business.
We know how much Refrigerator is important in every moment and it is first priority for Wise appliance repair so we strive to fix it as soon as possible .we hope you are satisfied of our work on refrigerator repair in Burnaby and thanks for Keeping our number to work together in future.
Sincerely

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Wise Appliance Service Ltd

WISE  APPLIANCE Service can repair virtually any type of appliance. Our Technician : - Customer Satisfaction is his primary goal. - 11 years experience in home appliances repair - Licensed and knowledgeable -Equipped with appropriate diagnostic and repair tools -Punctual , friendly, trustful and honest expert -Running the appliance on ...
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