Plumber On Demand

Top-notch faucet installation! The plumber was professional and left everything spotless.Highly recommended Plumber on demand .

the plumber did not fix the problem, it leaks again in a couple of month. he charged $525 for replace shower cartridge and remove ice from fridge water line for$ 325. total $960.50 but didn't fix the problem. when I call again, they said they don't have warranty for the job they done. I will not recommend to my friends, and not use their service again.

Another incredible experience with Plumber on Demand! The plumber arrived right on schedule and repaired my dripping faucet flawlessly. Their attention to detail and professionalism make them my first choice for plumbing needs.

Plumber On Demand is outstanding. Their team quickly resolved our plumbing issue with professionalism and skill. They provided efficient and effective service. We're very satisfied with their work and highly recommend them for any plumbing needs.

Late on a Friday night, sewage coming up thru our dwnstrs toilet and shower. No one local will come out, we got desperate and called this service understanding we had to pay $250 just for the call out. When the 'plumber' got here he inspected the issue and declared this a clog in the downstairs toilet piping which he quoted was going to be $1,280.00 to snake and $730.00 to replace the toilet and seal. Due to personal circumstances in our home, we cannot have NO TOILETS so I agreed. I know, but I was desperate!
The 'plumber' snakes the toilet says he felt a block and cleared it. Hands us the bill, gets paid and leaves after about 1.5 - 2 hours. Leaves a bill indicating their work is NOT WARRANTIED at all expect the wax seal he installed when he reset the toilet.
Three weeks later - toilet and shower again full of sewage. Call our Town workers cause this time it's at 3:00pm in the afternoon...all clear from the road to the house in the line and to the street from the T in the yard....blockage is in the toilet again - must be. Right?
THE UPSTAIRS TOILET - which we now understand is connected to the line that feeds the downstairs. The blockage upstairs has pressurized the system and exploded sewage for a second time allover my downstairs bathroom.
New and local reputable PLUMBER now comes on scene - immediately starts upstairs and snakes the upstairs, gets the blockage cleared and cleans/repairs the shoddy work downstairs in resetting the toilet (did I mention that shiny new wax seal was leaking from Plumber on Demand? Wonder if they'd make good on that warranty?). Clears the line totally and even snaked the shower and cleared the lines totally for us. IN ONE HOUR at a whopping cost of $380. + taxes.
THIS IS A COMPLETELY DISHONEST BUSINESS - I understand premiums due to late hours but this is bully business practices and terribly incompetent work.

Plumber On Demand is my go-to plumbing service. Their team is reliable, skilled, and always provides excellent service. They have helped me with various plumbing projects, from small repairs to full installations, and their workmanship is top-notch. I trust Plumber On Demand for all my plumbing needs.

Not a good experience and would definitely not recommend!
Context: I scheduled a service to detect a leakage in my unit. I spoke to a customer representative named Amber, and during our call, we AGREED that the service was going to cost $45.00 plus HST just for the leakage assessment.The plumber showed up and demanded $120 for leak assessment and then he bought a camera to look inside the walls for leaking pipes and said it will be $360. We respectfully declined their service. And since they provided no service, I am obligated to not pay anything. Since then, they are calling and texting me and threatening with collections. They do not care about their customers. BE AWARE!

This company's plumbers did not understand pipes or floor drains or anything relating to the problem that our pipes had. They were extremely inefficient and used the wrong tools and thus accomplished nothing. Another plumber fixed the problem in 30 minutes. When I called for a refund, the company kept playing games with me, telling me to email repeatedly with a clear description of my problem or call back over and over. Eventually the manager threatened me with calling the police when I posted a bad review of the company, after he dodged my phone calls for weeks.

I called Plumber on Demand and asked to have my 7 year old propane water heater inspected. The inspection lasted about 20 minutes. I had to insist to have the safety valve tested. After the plumber left, I spoke to a friend who asked me if the sacrificial anode was inspected. It was not. My friend was very surprised. I did some reading and realized that this was particularly important given the age of my water heater. So I have been had. Stay away from Plumber on Demand.

Run away from this company. They will charge you hundreds and do nothing. It would be zero stars if that was an option.

They gave me an ETA of 1-3pm the next day. He arrived at 7pm clearly wanting to leave as soon as possible. We explained the tub began filling up and the toilet began leaking at the same time so they may be connected. He treats the toilet on its own first by replacing the seal with one we had purchased. Then tells us the price. Says to use a snake on the tub drain at all will be hundreds more. Theres a $250 fee if you dont pay for them to do what they quote, and when asked what that includes if not diagnosing the issue he says he ran the faucet so that covers his inspection.

We agree he can use the snake. He declares the issue fixed! We turn on the tub and it fills up quickly. He says there cant be a block because its draining, even though its just as slow as before he did anything. We argue, he puts down a bigger snake in the tub. Then we see the toilet is leaking again. He argues its a wet towel on the floor. We prove its the toilet and he finally agrees the problem must be related and its the main drain. He put it in writing that he went 75 ft down the main drain and it was completely clear, so contact the county.

The sewer inspection for the county showed a block only 45 ft down. We spent three days without a toilet complaining to the company before they sent back the same guy who used the same tool. I asked about using a bigger cutter head, but he said no this will clear anything. Then he says there actually is a spot he cant get through, must be a cracked pipe and hell need another $600 or so to use a camera to see the issue (even though the pipe is full of brown water so visibility would be almost zero). We refused, he left. Contacted the company with our concerns that he clearly changed his story repeatedly, and they said since I had a loose in confidence of their plumber and wont pay them more our relation is terminated. Being professionals, they ended the email with thx.

They refuse to respond to a request for refund. $650 spent and absolutely nothing was fixed. My cousin rented a snake with bigger cutter heads and got the drain cleared.