Plumber On Demand was the only company out of 4 that I was able to get ahold of today. I explained my bathtub leaking from the 2nd floor to the 1st floor the night before. George arrived within an hour. George was very patient and took the time to understand and figure out my leak problem. He exceeded all the possible ways to figure out the problem and was polite and friendly. His customer service skills were superb! I appreciate the ease of mind and willingness to go above and beyond to make sure that he assessed all angles of the job.