Eastporters Audio Video

Home Theater
Toronto ON M5B 2H5
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HomeStars  >  Heating & Air Conditioning in Toronto  >  Eastporters Audio Video  >  Sell used products as new...
Micheal
Micheal
13 reviews Milton, ON
0/10

Sell used products as new...

Updating my original review...

I recently ordered a row of 3 Valencia seats and couldn’t be more disappointed...

3 days after receiving the chairs one of my cats scratched one of the chairs... My cat is declawed so I found this to be a little odd...

I have had a number of pieces of leather furniture over the years and have never had a scratch.... It took just 3 days with Valencia seating. Their website claims the leather is durable however it’s anything but.

I’m also very disappointed because in further investigating I noticed a number of other imperfections in the leather, wear marks and dirt/dust under the cup holder and in the storage compartments. Eastporters assured me this unit was NEW when I ordered however I’m now convinced this was an open box product.

I reached out to Valencia to see if I could purchase a replacement cushion or leather for the damaged seat and was advised an entire seat would need to be purchased and they’re unable to ship parts.

Finally I reached back out to Eastporters to order a replacement chair and was advised the chair price mysteriously went up in price by 70%.

I would not recommend Valencia Theatre Seating and I no longer trust Eastporters.

There are other options in the GTA and I would highly recommend you shop around. Eastporters may provide the best price however you may end up getting used or open box products and terrible after sales service.

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