Horizon Plumbing And Piping Systems

Plumbing
Ottawa ON K2H 6M9
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Horizon Plumbing And Piping Systems
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Reviews for Horizon Plumbing And Piping Systems

Average customer rating:
10 10 (123 reviews)

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Mike H.
Mike H.
1 review Ottawa, ON
10/10

Bathroom leak

As one can imagine, a bathroom leak can be very scary to a home owner, especially to one that knows nothing about plumbing. We called Mark and he was amazing! He completely empathized with our situation and sense of urgency. He arrived on time, was thorough in his trouble shooting until he found the problem, and left our house cleaner than when he arrived. The cost was less than expected, which when it comes to needing a trade in an emergency situation, is definitely welcoming and gave us a huge sense of relief. I would recommend Mark and Horizon Plumbing to anyone, anytime. Thank you!!!

Approximate cost of services:
$165.00
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Company Response

My pleasure Mike. Thanks for the great review and for choosing Horizon Plumbing & Piping Systems.

Eric
Eric
1 review Ottawa, ON
10/10

Leak in garage

Mark came over and fixed the leak in no time. He brought our plumbing up to code. He was very friendly and the cost was better than expected. Would definitely recommend to others.

Approximate cost of services:
$130.00
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Company Response

We are all about the code. Don't hesitate to call if you need anything. Thanks for the kind words and for choosing Horizon Plumbing & Piping Systems.

michelle.mccomas
michelle.mccomas
1 review Ottawa, ON
10/10

Hot Water Mixing Valve Replacement

When mixing valve on our hot water tank failed, we called Marc Rainville at Horizon Plumbing and Piping Systems to do the replacement for us. Horizon Plumbing and Piping Systems was able to find the part we needed quickly and completed the repair in less that 24 hours. Marc was responsive, communicative and helpful. He provided a clear idea of when he would arrive, along with an accurate estimate of how long the work would take, and was happy to answer all my questions. The next time we have plumbing issues we will most definitely call Horizon Plumbing and Piping Services. Marc was a pleasure to deal with - we highly recommend him for your plumbing needs!

Approximate cost of services:
$0.00
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Company Response

It's funny how we take hot water for granted. :) Glad I could help.Thank you for choosing Horizon Plumbing & Piping Systems.

jmplamondon
jmplamondon
1 review Ottawa, ON
10/10

Plumbing

Marc has done all of our plumbing work for a few years now. Not only is he nice, but he is knowledgeable and efficient. He always does a great job at a reasonable price. We would never call anyone else!

Approximate cost of services:
$100.00
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Company Response

And I will always make myself available for such loyal clients. Thanks again and thank you for choosing Horizon Plumbing & Piping Systems.

Tony in Kanata
Tony in Kanata
1 review Ottawa, ON
10/10

Right on the money.

I called and explained my problem and Marc said he would try and fit me in. In under 24 hours he was over. He was very explanatory, professional,clean and reasonable. Like I said, right on the money!! Keep up the good work.

Approximate cost of services:
$100.00
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Company Response

Thanks for the kind words Tony and for choosing Horizon Plumbing & Piping Systems!! Glad we could help out.

jasonclements
jasonclements
1 review Ottawa, ON
10/10

Bathroom plunbing

Very professional, great to deal with , work was done in timeline estimated & under initial quote.
Great job!!!!!

Approximate cost of services:
$1,600.00
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Company Response

Thanks for the helping hand and for choosing Horizon Plumbing & Piping Systems. It's easy to give credits when you were so involved in the project.

TL in Ottawa
TL in Ottawa
1 review Ottawa, ON
10/10

Faucet Repair

I was having difficulty with my laundry room sink. No water was coming out of the faucet. The faucet company had sent replacement cartridges but I needed an expert to replace them. I called Marc and he made time out of his demanding schedule to come by and see me - and he worked according to my schedule which was very accommodating as we have a newborn. When he inspected the faucet he noticed that the faucet company was wrong in their evaluation of the problem. It wasn't the cartridges but another valve issue. This was changed and the faucet works like new. While he was there he also looked at another faucet out of courtesy to me since he was there and corrected an issue I had with that.
I was beyond impressed with Marc, his knowledge and skill, his courtesy and most of all that he worked to fix my issues at very reasonable prices. I was so happy that I know that I will require a change in faucets in the near future for my kitchen and I have already told him that I will be calling him to do the installation.
I highly recommend Marc and his terrific service.
Thank you!!!

Approximate cost of services:
$100.00
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Company Response

Wonderful review!! Thanks so much for choosing Horizon Plumbing & Piping Systems. Hope you don't miss volleyball too much.

Ian Delaney in Nepean
Ian Delaney in Nepean
3 reviews Ottawa, ON
10/10

Replacement of external water valve, internal drainage valve, etc.

Marc did a fantastic job with the work that was required. He actually went over and above and addressed any future problems that may occur with our external water valve.

He was extremely professional and I received a completed work order with invoice.

If you have any plumbing needs, I would highly suggest calling Marc. I know that I will be using him for all my future needs.

Thanks Marc!!

Ian

Approximate cost of services:
$280.00
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Company Response

Glad I could help Ian. The flowers will love you in the spring as well. Thank you for choosing Horizon Plumbing & Piping Systems.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Nice and Quick

Marc did a small valve replacement job for me. He was efficient courteous and well-priced. Nice to have a plumber that gets the job done with no surprises. I would definitely recommend to friends and family.

Approximate cost of services:
$170.00
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Company Response

Thanks for the great review and for choosing Horizon Plumbing & Piping Systems. Don't hesitate to call should you have any problems.

Bruce in Ottawa
Bruce in Ottawa
2 reviews Ottawa, ON
10/10

Excellent service. Very knowledgeable

Great service and obviously very knowledgeable and all aspects of plumbing as they relate to residential multi-unit and condo developments. Marc takes time to make sure that the customer understands the problem and all the options available to improve upon it

Approximate cost of services:
$140.00
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Company Response

Thank you for the review and the referrals. Your neighbors were a delight to deal with. Thank you for choosing Horizon Plumbing & Piping Systems.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Horizon Plumbing And Piping Systems

At Horizon Plumbing & Piping Systems, the health, safety and well being of our customers, employees and partners is our priority. We are implementing measures to help keep everyone safe. As the Covid-19 pandemic evolves

Our professionals aim to out perform the competition. If you are looking to get it done once and get it done right, we are your choice. With multiple generations of knowledge, we offer you the value of experience while embracing the most modern progressive techniques to guarantee a worry free outcome. We back this with a lifetime underground warranty and a 2 year above ground warranty.

Horizon Plumbing and Piping Systems owner and founder Marc Rainville is a licensed plumber with more then 20 years experience in the field of plumbing. Also a certified Electronic Engineer, Marc specializes in solving problems and troubleshooting issues in a smarter and more efficient manner, saving you time and putting some of your hard earned money back in your pocket. We are a fully equipped company and can handle anything from the smallest household leaks to large building maintenance. Feel free to give us a call to see if we are the right plumbing company for your project.

CATEGORIES
Plumbing
PRODUCTS
Water Piping of choice We carry and install all types of water piping. Our preferred piping choice is Wersbo Aquapex. This material carries a 25 Year manufacturers warranty. Guaranteeing that your investment into your plumbing system is long term.
SERVICES
- Residential repairs and installations - Drain cleaning of all sizes - Drain flushing - Camera inspection - Small and l​arge renovations - Commercial maintenance - Commercial installations and projects
BRANDS
There are many great brands and styles to choose from in the industry. However, some can be very difficult to service. We always recommend three in particular. American Standard, Delta and Moen. The ability to easily service these products along with readily available parts are saving you time and money.
STYLES
Keep it simple. Today's cars are so advanced that when they break down or need replacement parts they cost a small fortune. The same can be said for plumbing fixtures. Over complicated fixtures can often lead to complicated repair solutions down the road.
SPECIALITIES
An Industry first. Have you ever wanted peace of mind that the job was done right? Call us for a blocked main drain and the camera inspection is always free. We aim to do the job right the first time and the camera will prove it. This is roughly a $300 service city wide. We believe the camera is a tool not a cash grab.
WEBSITE
https://horizonplumbing.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa MC AMEX Cheque Cash
LICENSES
College of Trades, fully licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime underground, 2 years above ground, 1 year service
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