I wish I could provide Clean House with a stellar review; however, I was a little disappointed in their work.
As a first-time user of Clean House's services, before I retained them, I spoke with Alex and requested a "deep cleaning" of my small (1,300 sq ft) semi-detached house (2 levels) and asked for the first floor windows to be washed and for the bedding to be changed (for which I agreed to pay their deep cleaning fee of $300.00). I acknowledged that the window washing and changing of the bedding was not standard and was a one-time service but Alex agreed to include it as part of the "deep cleaning". Although I clean every week and my house was pretty neat and tidy, I wanted the house to have a good thorough overall dusting and cleaning.
Alex and his 2-member team came to my house to meet with me at about 10:45 am and, before leaving for work, I walked him around the house. When I came home that night, I walked around to check everything out. At first glance, everything looked clean but as I walked around and looked more closely, I noticed that the shower stall doors were a little streaky; there was still a little dust left on my desk that had been overlooked; one shelf in my family room had not been dusted; and there were crumbs left between the sofa cushions. I also noticed that in each room a few things had been moved to clean (which I appreciated) but that they had been put back in different places so I spent about 30 minutes walking from room to room to put everything back to where they were originally. The cleaners kindly took out the recycling which was in a blue recycling bag in the kitchen; however, they also mixed in some non-recyclables and then tossed everything into the grey garbage bin outside (which I had to fish out, separate and then place into their respective proper bins).
If I had retained Clean House for a "regular cleaning" and not a "deep cleaning", I probably would not have been as critical; however, for the price that I paid for such a small house, I expected more...and I was disappointed.
- Approximate cost of services:
- $300.00