Chief Wood Finishing

Cabinetry & Millwork
Calgary AB T2E 6P2
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HomeStars
Cabinetry & Millwork
Chief Wood Finishing
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79%

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Reviews by rating (past 12 months)

Reviews for Chief Wood Finishing

Average customer rating:
8.7 10 (20 reviews)

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Matt in Edmonton
Matt in Edmonton
0 reviews Calgary, AB
2/10

Poor quality, poor timelines, poor warranty service, poor communication

Doesn't respond to warranty claims despite a 2 year warranty. Everything looks good when project Finally, and I do stress finally gets completely after months of delays and when workers not showing up when they're supposed to. Then months later everything slowly falls apart and doesn't answer phones or emails anymore to get warranty repairs, chipping paint, loose hardware, sagging shelves etc. Also never delivered me two shelves to finish a cabinet and it was easier to take care of it myself then try to chase him around anymore.

The owner Talks big talk and promises on initial meeting but the work doesn't hold up.

Approximate cost of services:
$15,000.00
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Private User
Private User
1 review Calgary, AB
0/10

Kitchen Renovations

After receiving a kitchen cabinet refacing quote from Chief Wood Finishing in Feb 2022, my wife and I hired the company, which included a payment of 50% up front. After a little work was done, and claims that materials were in the shop, I paid another 25%. The owner claimed he had a cabinet shop with equipment valued at over $1 million. We later found out that his was likely not true, as the owner was subcontracting all work. The owner was responsive to texts, phone calls, and emails immediately prior to receiving a payment. However after receiving payment, the owner was extremely slow at responding to texts, phone calls, and emails, sometimes taking up to a week or more. The owner made many commitments to have subcontractors do work on certain days, and almost all commitments were not kept. Subcontractors told us that the owner did not pay them, and some were owed a lot of money. We also know of other customers from whom the owner took money, and apparently did not complete the work. The owner said he was going bankrupt, but verbally agreed to pay us back what we paid him less the very little amount of work that was done. A day later his phone and email were out of service. The owner never paid us back, and we had to hire another company to do almost all the work. Although the owner said he was going bankrupt, the Bankruptcy Trustee does not have record of him filing for bankruptcy. Service Alberta said the owner should have had a prepaid contractor license, but he did not.

Approximate cost of services:
$8,500.00
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Private User
Private User
Private User reviews Calgary, AB
3/10

Poor service, and unreliable.

Poor service and unreliable. They over promised and grossly undelivered. Nice personable people, but the craftsmanship, professionalism, and accountability is severely lacking.

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
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Liesl in Calgary
Liesl in Calgary
1 review Calgary, AB
10/10

Fast, affordable, amazing workmanship

Karl and his crew were incredible. They were able to squeeze our small kitchen rebuild/reface in between bigger jobs and completed our kitchen in two days. I had two other quotes and Chief offered the best product at the best price. Karl was able to navigate some difficulties with our old, poorly built kitchen (nothing was square) and the result is gorgeous. The work site was left pristine. We are already planning our next project with Chief.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your great feedback!

We will be glad to help you with your next project and give it our best again!

Private User
Private User
0 reviews Calgary, AB
10/10

Kitchen Renovation

From start to finish, Vince, Max and their team were very professional and skillful in the way they handled the idiosyncrasies of our project. We are more than satisfied with the end results.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your great feedback!

We will share it with the team.

Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen renovation

We found the guys at Chief To be professional and reliable. Our project was completed on a timely basis and within our budget. The cabinet work was meticulous with great attention to detail. They worked hard to resolve the various challenges our kitchen presented. Special mention to Daniel for his great work and persistence.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for taking the time to review our work.

It sometimes takes a little more time to achieve greatness so we thank you for your patience while we resolved the challenges we encountered on this job.

Enjoy your new kitchen!

Vincent Simpson
Owner

Private User
Private User
0 reviews Calgary, AB
10/10

Amazing and Affordable Kitchen Remodel

The whole process was great from sales to finish.

Chief has a very professional team and we chose them because they had the ability to modify our existing cabinets, make new cabinet doors, apply a flawless lacquer finish in their spray shop and also paint our cabinets onsite using the same beautiful lacquer finish.

They also provided us with great drywall and painting services as we requested them to remove this gigantic hood fan cabinet that was over the island. Emilie fixed the ceiling and painted it all seamlessly.

We also requested to have a window filled in and tiled over with a beautiful subway tile and floating shelves that were once again executed very professionally.

Max managed the onsite operation while Vincent ensured that all of the shop work was on par with our high expectations being that they were referred to us from friends who were also very pleased by Chief.

There were some delays with some of the items that prevented them from meeting our target completion date but their quality far outweighed the tardiness so they still deserve the 10 stars!

Overall, we couldn't have picked a better contractor for this job.

Great job Chief! We recommend you to all of our friends, family and HomeStars users!

Lucia

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for this great review!

We are very pleased that you understand that even the best jobs and contractors can face delays but, as you said, we always strive to make up with top quality work!

Thank you for your business and we will share your review with all the Chief staff!

Private User
Private User
0 reviews Toronto, ON
10/10

Kitchen Renovation

The old kitchen was totally taken out. If was redesigned and new kitchen built. Love the new island! Much more room. Love the bench under the window. Tones of storage and function!!

Approximate cost of services:
$45,000.00
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Company Response

Thank you for taking the time to review our work and we are so glad that you enjoy your new kitchen!!

Brittany in Toronto
Brittany in Toronto
2 reviews Calgary, AB
10/10

Kitchen Renovation (Refacing, new counters and backplash)

We had our entire kitchen re-faced and the counters/backsplash replaced. We also had a few shelves removed and the moulding redone. Everyone from Chief Wood Finishing was easy to work with and get in contact with when we needed. They recommended great product ranges and ideas for our kitchen. We are in love with it! It is much more modern and clean after the reno. I would say that Chief Wood Finishing went above and beyond as our dishwasher leaked all over the kitchen right near the end of the reno (NOT their fault! Just a freak incident!) and they got there right away and brought in a plumber. We were definitely happy with their service all around. They made the process easy!

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your great feedback!

All of our staff really enjoyed working with you guys to accomplish your vision.

Great job team!

Vincent & Max, owners

Cabinet Refinishing in Calgary
Cabinet Refinishing in Calgary
1 review Calgary, AB
10/10

Kitchen & Vanity Refinishing

Vincent & Max were great to work with. Their ongoing communication, flexibility and timelines were spot on. They accommodated our family’s needs, as we continued to live in our home during the reno project. We’re extremely pleased with the quality and final results of our kitchen cabinets, vanities and stair railings. We would highly recommend Chief Wood Cabinets & Interiors to our family and friends. Thanks again to you and your team!

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your great feedback! We will pass it to the whole team as our success depends on their everyday professionalism and dedication to quality and timing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chief Wood Finishing

Chief Wood Finishing specializes in kitchen and bathroom remodeling and renovations in general . We are specialists in cabinet refacing and refinishing, custom cabinets and woodwork, counter tops and back splash, tile, hardwood floor refinishing and new floor installation services in Calgary and surrounding areas. Our wood finishing and refinishing ...
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