We recently discovered some damage to the hot water pipe coming out of our water tank, and decided to reach out to Peter since we had such a great experience with him during our bathroom remodel. When he came by to inspect the damage, he also inquired about the bathroom and if there were any touch-ups that we'd like him to take care of. We took him up on the offer and had him re-caulk the toilet, replace the shower door seals and adjust the shower door hinges a little bit. As with our previous experience with Peter, it was obvious that he cares about the quality of his work and that he leaves a good impression on his clients.
While he was doing the work, I also asked him about a leak we had just discovered in one of our drain pipes in the basement. Fixing this was outside the scope of work, but Peter still offered some insight as to what the problem was and how the pipe could be repaired. This is one of the reasons we went back to Peter for this job: he'll happily give you answers and explanations (when he knows the answers -- he won't try to tell you about things he isn't certain of himself) and let you decide what you want to do with that information.
Peter is definitely going to stay on our list of contacts, and we'll always reach out to him if we have a job that needs doing. We know that he'll only take on jobs that he knows he can do well, and will provide advice or recommendations otherwise to guide us toward a solution.
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