When our home was built 7 years ago, the bathtub in our kids' bathroom was installed incorrectly. Over time, the surrounding drywall had been exposed to water and had become damaged. We decided to have the tub removed and reinstalled, and the bathtub surround re-tiled with marble tile. At the same time, we decided to replace the shower fixture as well as the faucets in the two bathroom sinks. After exploring a couple of referrals from friends, we decided instead to post the job via Homestars' online form.
Peter from Aquata Bath was the first contractor to reply - the very next day. From that first contact, Peter was highly responsive and well organized. He came over to evaluate the project scope in person and provided a detailed quote. We sent him a list of follow-up questions which he addressed clearly and in writing. His quote was reasonable and he made an effort to cost out anything that wasn't part of the main project so we would know exactly what the final bill would be. In our initial meeting, Peter took the time to review past jobs he had done like ours and to offer ideas on how best to tackle certain elements of the job. For example, we wanted a recessed shower niche and he gave us ideas of where to install it and how to make it functional. He advised us on the quantities of the tile we would need and connected us to his preferred suppliers in Toronto.
Peter started the job exactly when he said he would and finished on time as well. Before he started, he made a significant effort to protect our hardwood floors from damage by covering them with protective paper and foam materials. He also sealed in the worksite with a zipper door and used a special air cleaning filter which kept drywall dust to a minimum. Before he left, Peter cleaned up and left everything as he had found it. We had no drywall dust mess, no damage to any of the surrounding walls or floors - just a significantly improved bathroom. He did what he said he would do, when he said he would do it.
When we realized that one of the faucets he installed had a kinked cold water supply line, he apologized and followed-up to deal with the deficiency promptly. We were very pleased with the quality of Peter's work, but particularly with his professionalism, organization and follow-through. Thanks Peter for a job well done! Thanks
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- Company Response
Thank you for the wonderful review! It was a pleasure working with you and thank you for being such an amazing client... Even though I dont feel there is any more work to be done on your beautiful home for many years to come. Please feel free to call me any time for any construction related help or advice. I wish you and your family a wonderful holliday's and a amazing new year.