Shack Shine

Window & Gutter Cleaning
301 - 887 Great Northern Way Vancouver BC V5T 4T5
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

78%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2016 winnerBest of 2016winner

Reviews for Shack Shine

Average customer rating:
8.8 10 (36 reviews)

Sort by

Private User
Private User
Private User reviews Vancouver, BC
2/10

Profound disappointment

Poor attention to details, left many spots dirty, worst part is, contacted them and they did not respond, poor and no follow up, ( unacceptable especially when it says will return call within a business day!) when I paid, I was under pressure, trying to protect my password etc and winded up giving them a ~$400 tip!!! For poor unacceptable service! They are pleasant and polite but I prefer a decent job...

1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Vancouver, BC
10/10

Building/window/power washing for townhouse building

We had Shack Shine come to our townhouse building to wash the dirt and green buildup off the exterior, clean all of the exterior windows, and power wash outside the front entrances. The two workers were super friendly and professional, showed up on time, were very hard-working and thorough, were receptive to our instructions and requests, and did a very good job. We had to ask them to re-do some of the windows at the end of the day because they were drying spotty, but the guys were very pleasant and immediately re-did the windows as requested. I would certainly recommend then and will use them again.

Was this review helpful?
Company Response

Thank you for this great review! It's appreciated.

DC
DC
0 reviews Vancouver, BC
10/10

Patio Glass

Great company and service above and beyond! Pedro did a very thorough job of cleaning the inside and outside of my patio glass and floor to ceiling windows. He was punctual, knowledgeable, hard working and pleasure to be around . He genuinely wanted to do the best job possible. I would not hesitate to use them again in the future. I would highly recommend them to any other condo owners.

Was this review helpful?
Company Response

Thank you for taking the time to write us a review! Glad you were pleased with our work.

Private User
Private User
Private User reviews Vancouver, BC
0/10

Residential window cleaning

Wouldn’t recommend this company to anyone. We booked at date and time with them- they were a no show. After they were an hour late we called their company (an answering service) who tried to reach a technician twice- no one got back to us. We were counting on this company’s service as we are listing our home next week and not even an apology was offered.

Was this review helpful?
Jeni
Jeni
1 review Vancouver, BC
10/10

Gutter and roof cleaning

Emerson and Eubert were amazing!!! They came over exactly when they said they would be here, they stayed until the job was done and they went above and beyond while they were here!! The cleaned every nook and cranny on our roof as well as the gutters , they even cleared a path for my kids to get to their trampoline easier!! They cleaned up beautifully after themselves too and when they were done, they left our place looking better than when they first showed up!! we are so happy with them! They are tremendously hard workers and super pleasant to talk to as well! :)

Was this review helpful?
Company Response

Thank you for the kind words!

Paul in Courtice
Paul in Courtice
19 reviews Mississauga, ON
10/10

Exterior window and soffit cleaning

We've been in this house for 30 years, and thought the exterior could benefit from a cleaning, the soffit in particular was looking somewhat grimy and was out of our reach. Called up Shack Shine for a quote for various external cleaning from windows to soffit. They were on site within 3 days and work completed. Courteous staff, no problems.

Was this review helpful?
Company Response

Thank you for taking the time to write this review!

Ralph & Heather Russell in Burnaby
Ralph & Heather Russell in Burnaby
4 reviews Burnaby, BC
10/10

Awesome Job!

We hired Shack Shine as it is now difficult for my husband to perform outside house washing. Landon was out within a few days to do and quote on the jobs. Each job is quoted on separately so you have the option of doing all or just some. He went over every aspect of the quote making sure that we understood what the exactly did and also that we covered everything we wanted done. Landon and Yuval, called 10 mins before set arrival time. They were punctual, personable and professional. Since Landon had done the quote he knew what was to be done, otherwise the quote would have been gone over again ensuring the job was done as required. They arrived at 8:00 AM and left approx 6:30 PM. Landon and Yuval started the job but Landon was called to another job, leaving Yuval to do yoman's work. He only stopped to eat his lunch and back at it he was. We had the house brush washed as it is vinyl, they do not use any soap products but the brush has 2 water spray holes in it so the vinyl was very clean when finished. The gutters were cleaned inside and washed on the inside. We had them wash the outside windows as well. Power washing was done to the garage to prep for painting. We also had the sidewalks and driveway done. They have a circular cleaning machine to do the walks. We had never used Shack Shine before. Yuval and Landon represented the company well in all aspects of the jobs estimated and performed and I would recommend them highly. As a matter of fact we have already book our time for them to come back next year! Thanks guys for jobs well done!

Was this review helpful?
Company Response

Thank you for the great review Ralph & Heather!

Jen in Vancouver
Jen in Vancouver
1 review Vancouver, BC
10/10

My windows are crystal clean!

I would highly recommend this company to anyone! Their staff are extremely knowledgeable and very friendly. They cleaned the inside and outside of my windows (which hadn’t been done in years!) and they are spotless! I will be calling them again soon for my driveway and patio washing.

Was this review helpful?
Company Response

Hi Jen,

Thank you so much for your review! We are glad you had such a great experience, and we look forward to helping your home shine again!

Shack Shine

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Window and siding cleaning

Great experience! Prompt and courteous. Went above and beyond to do some work we hadn’t even noticed! The house looks like new. We had a lot of algae on white siding that came right off. They were very gentle with our rose bushes that are against the side of the house as well! Overall very happy, worth it!

Was this review helpful?
Company Response

Thank you so much for your review! We are glad we could help make your home shine again.

Shack Shine

Lyn Hulbert in Surrey
Lyn Hulbert in Surrey
1 review Surrey, BC
10/10

Highly Recommend Shack Shine!

We trust Shack Shine to do a fantastic job cleaning all of the exterior surfaces of our home and property. They offer good value, competitive prices. Find all of the staff very reliable, dependable, knowledgeable, friendly and a pleasure to deal with.

Was this review helpful?
Company Response

Hi Lyn,

Thank you so much for your review! Our technicians take pride in all the work that they do, and love making homes shine!

Shack Shine

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shack Shine

Shack Shine’s House Detailing service is beyond ordinary, it’s exceptional. But we don’t just provide ordinary house detailing – Shack Shine offers friendly, uniformed technicians who arrive in shiny, organized vans for one detailed visit. All you need to get an estimate is your postal code, the square footage of your home and the services you’re interested in. Our online booking offers a variety of availabilities so that you can schedule the service you need for whenever works best for you! You can also speak to one of our friendly sales agents at 1-888-808-7751.

Whether it’s exterior window cleaning, interior window cleaning, gutter cleaning, house washing or power washing, Shack Shine promises exceptional service. You don’t even need to be home for us to get the job done right the first time!

CATEGORIES
Window & Gutter Cleaning, House Cleaning Exteriors, and Gutters & Eavestroughs
PRODUCTS
Christmas Lights
SERVICES
House detailing Exterior window cleaning Interior window cleaning Roof clearing Roof Cleaning Moss Removal House washing Surface power washing Christmas Lights installation
WEBSITE
http://www.shackshine.com/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, MasterCard, Cheque
MEMBERSHIPS
IWCA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.