Shack Shine

Window & Gutter Cleaning
301 - 887 Great Northern Way Vancouver BC V5T 4T5
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73%

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Reviews for Shack Shine

Average customer rating:
8.8 10 (36 reviews)

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R.L. from Vancouver
R.L. from Vancouver
5 reviews Vancouver, BC
10/10

Gutter and exterior window cleaning

Shack Shine is thorough. They scrubbed all the windows and skylights squeaky clean. And they really cleared the gutters: there was enough debris to fill our green bin up ~66%. We get gutter cleaning done every year. What this shows is that those who did the job in prior years weren't thorough. The gutters are so well cleared that we were able to hear the rain hitting them!

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Company Response

Thank you for your feedback R.L.! Very glad to hear about your experience. Thanks again for choosing Shack Shine :) - The Shack Shine Team

Scott in Kelowna
Scott in Kelowna
1 review Kelowna, BC
10/10

Exterior Siding and Window cleaning

Was extremely pleased with the service from first contact till finish. The company was professional, on time and took great pride in their work. They did the exterior siding of our Strata which contains 22 townhomes. I would highly recommend them for any exterior job !!!!!

1 of 1 people found this review helpful.
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Company Response

Hi Scott!

It took us a little while to figure out where the reply button is nowadays but we are very happy to hear that you had a great experience. Thank you so much for sharing your awesome feedback with us and for choosing Shack Shine! We look forward to working with you again.

Have a great day!

The Shack Shine Team

Barb in Port Moody
Barb in Port Moody
1 review Port Moody, BC
10/10

Top-Notch Work & Service!

The Shack Shine van rolled up to my home within a few mins of my set appt time and I was greeted by 2 uniformed and super friendly "shack shiners". They introduced themselves and thanked me for choosing Shack Shine. They confirmed the requested work order and they had a look and let me know they'd take it from there. They got right to work and did an excellent job.

They exceeded my expectations in both their work and friendliness. And, they didn't try to push on selling me a bunch of other things. They actually recommended that I shift one of the services I ordered (roof cleaning) to something else as my roof is in great shape. So, I felt that they were there to best service my home's needs. I felt confident from their professionalism that they'd take care of my home and work with care. And they did. In the past, I had called a local person that did this on his own. He was about $100 cheaper, but the work wasn't done at the same quality level and he didn't have the same level of equipment. I wouldn't go back to that after my experience with Shack Shine.

I'm super happy with my experience and would highly recommend :)

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Company Response

Hi Barb!

Thank you so much for your wonderful feedback! It took us a while to figure out where the reply button lives after some changes were made to this site but we were extremely pleased to hear about your awesome experience. We pride ourselves on delivering exceptional service and we look forward to detailing your home again next season. Thank you again for choosing Shack Shine and for leaving us such a great review!

Have a great day!

The Shack Shine Team

Shane in Coquitlam
Shane in Coquitlam
1 review Vancouver, BC
2/10

Power washing Outdoor Patio

Sick and tired of the un professional free lance workers, I hired the shack shine "professionals" to power wash a large patio at our rental property in downtown Vancouver. I called in, and found their booking service quite good - they even gave me a quote or the job right there. The only appointment available in the near future was 9:00AM the following day, and despite being severely inconvenient, I took it.

The next morning, with no "shiny van" in sight at 9:15, I called into the office to get an update. A few minutes of confusion and I was connected with Brad, the local franchise manager who told me the crew was running half an hour to forty five minutes behind and would come if I was willing to wait (thanks for the heads up guys). I waited.. an hour and a half (and over two hours late from the original time) for a single crew member to arrive who needed my help carrying his machine up the stairs.

Not 30 minutes into the job, he informs me that his machine has run out of gas and he needs to go get some. Another hour before he resumes work. Eventually, 3 hours past the original scheduled time, I left the crew member outside to finish his work and went off to finish mine.

Upon returning I found that he had left part of the deck unwashed and broken a large ornament in the process. I still give shack shine two stars (one for their online booking, and the second because the part of the deck they did wash looked pretty good), but I had an extremely un professional experience with shack shine, and management did nothing to try and make the situation right. Oh wait, they offered me $50 off the job for the (far more expensive) broken vase.

0 of 1 people found this review helpful.
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Company Response

Hello Shane,
Very sorry to hear that you are not happy with your experience. Can we connect with you directly to discuss?

Marghemi from Vancouver
Marghemi from Vancouver
2 reviews Vancouver, BC
10/10

House exterior

Great company! Did a thorough job of cleaning and tidied up after themselves. Very open to feedback and genuinely wanted to do the best job possible. Will not hesitate to use them again in the future. Punctual and reliable.

1 of 1 people found this review helpful.
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Company Response

Hi Marghemi. Thank you for the great review! Glad you were happy with our clean up. We work hard to keep our jobs tidy. We launched our new look this week. You can take a look at shackshine.com. Have a great weekend!

Yanka Lund  from PATUANAK
Yanka Lund from PATUANAK
1 review , SK
8/10

Cleaning Service

I was very happy with the job Slack Shine did. They cleaned my gutters and did lots of power washing of the exterior walls. I found this company through their flyers when they came around door to door.

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Moojan from Vancouver
Moojan from Vancouver
2 reviews Vancouver, WA
8/10

Cleaning

I know the owner of Slack Shine so I got them to come clean the exterior of my building. They did the best job they could do which was okay.

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Paul Barbiero from West Vancouver
Paul Barbiero from West Vancouver
2 reviews West Vancouver, BC
9/10

Gutter Cleaning

I found this company to be great. I found them through some flyers that had been dropped off at my house. They came right on time and did exactly what was expected of them. I would most definitely recommend them to a friend/ family.

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Company Response

Hi Paul. Thank you for the great review and responding to our flyer. Appreciate your recommendations to your friends and family. Enjoy the rest of your summer!

Jensen from North Vancouver
Jensen from North Vancouver
1 review North Vancouver, BC
9/10

Home Maintenance

Shack Shine met all of my expectations. They blew debris off of my roof and thoroughly washed off my skylights. I think they did a really good job of both.

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review. Glad you are happy with our work! We aim to please :)

Jim from North Vancouver
Jim from North Vancouver
1 review North Vancouver, BC
8/10

window and gutter cleaning

Some representatives came to the door with brochures offering to clean. We arranged to have them clean the windows and gutters. We were pleased with the job. the cleanup was impeccable. We would use them again.

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Company Response

Hi Jim. Glad you were happy with your window and gutter clean. Look forward to working with you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shack Shine

Shack Shine’s House Detailing service is beyond ordinary, it’s exceptional. But we don’t just provide ordinary house detailing – Shack Shine offers friendly, uniformed technicians who arrive in shiny, organized vans for one detailed visit. All you need to get an estimate is your postal code, the square footage of your home and the services you’re interested in. Our online booking offers a variety of availabilities so that you can schedule the service you need for whenever works best for you! You can also speak to one of our friendly sales agents at 1-888-808-7751.

Whether it’s exterior window cleaning, interior window cleaning, gutter cleaning, house washing or power washing, Shack Shine promises exceptional service. You don’t even need to be home for us to get the job done right the first time!

CATEGORIES
Window & Gutter Cleaning, House Cleaning Exteriors, and Gutters & Eavestroughs
PRODUCTS
Christmas Lights
SERVICES
House detailing Exterior window cleaning Interior window cleaning Roof clearing Roof Cleaning Moss Removal House washing Surface power washing Christmas Lights installation
WEBSITE
http://www.shackshine.com/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, MasterCard, Cheque
MEMBERSHIPS
IWCA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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