We had a great experience working with Adam at Watermarks in Etobicoke. Very professional, coordinated and timely service. After dealing with several other merchants we were frustrated by the lack of attention to detail. To simplify the process we even created a list of part numbers, descriptions and quantities for our plumbing needs. Only Adam was able to generate a quote in less than a day, with no mistakes (others had added or substituted or omitted products). His was also the best price by far. This excellent service continued throughout the process. He created a spec package off all the faucets for our plumber - which our builder said was the first time he's seen someone do that. All deliveries were prompt and as scheduled. And finally he even went ahead and called Kohler on our behalf to send us a replacement part for one of the faucets (which they promptly did!). It was very refreshing but unfortunately unusual to receive such tremendous customer service.
Would recommend Adam and Watermarks in a heart beat.