- Approximate cost of services:
- $1,200.00
- Company Response
We would like to thank you for leaving us with a review. We try our best to make everybody happy, it is hard to do but we always go the xtra mile.
All the best,
Trevor
We would like to thank you for leaving us with a review. We try our best to make everybody happy, it is hard to do but we always go the xtra mile.
All the best,
Trevor
Hello,
Thank you very much for posting this great review, we really appreciate it. We would also thank you for being patient with us just due to the fact that it is fall season, and it's our busiest time of the year. We had co-ordinated the job and got it done in one day just before the snow that's about to come sometime next week. We are also happy that we eliminated annual Eavestrough cleans for you because your house is one of the hardest homes that we ever serviced for an Eavestrough clean. I would say by far top 5 hardest homes that we had ever serviced since we opened the business.
Thank you
All the best
Trevor & Kyle
replacement of eave duct in front
Hello Joseph,
We tried our best to come as soon as possible to resolve the issue with leaking corner. When you had called we specifically told you that we would come and resolve the leak for you. We never had set a date with you to resolve the issue and we specifically told you that we would come as soon as possible, and that we had you on our list. We had told you to be patient because this is our busiest time of the year, the fall season when all the leaves fall down. However the job was completed this past Sunday and before you had written up this review and gave us a zero, you could have at least read all of our reviews, as well as mentioned that we replaced about 25 feet of Eavestrough and reconnected the existing downspout to the new Eavestrough and fixed the fascia flashing and the soffit where the squirrel was coming into the addict at free of charge because we tried to be good Samaritans especially to elderly people that are retired like yourself. After the materials and the couple of hours we spent getting the materials and doing the installation we had profited about a $100 on the job. We think it's very unfair from you to give us a rating of a zero after all the time spent and fixing the soffit/fascia issue at no cost. Regardless, we are here for you don't hesitate to call us, we always come back to resolve any issues with the work at hand, it just took us longer than expected and we do apologize for the wait.
Sincerely,
Trevor
re-installment of gutter guards and cleaning of gutters.
Hello Judy,
Thank you for taking the time to leave us with a review. Yes we were late for our appointment due to the emergency that we had with another Customer. She was having a flood in the basement so it took us longer than expected. We should have let you know ahead of time but this time we had our hands full, it's not like us to be late. However, we try our best but sometimes it's hard to time jobs especially when your dealing with a flash emergency.
Thank you
Trevor
Eaves trough cleaning and leaf guards
Hello Maria,
The Eavestrough's at your home were not that accessible their were some tight spots for us to get to the Eavestrough with the ladders due to the homes being so close together. You made the right choice of getting the leaf guards installed. You don't need to worry about having them cleaned again and your Eavestrough's are protected from ice damage. Thank you for hiring us to do this job for you.
Regards,
Trevor
Thank you for this kind review. We try our best to give our customers cost effective solutions before we get into replacing. Why spend xtra when we can fix the Eavestrough's.
Regards,
Trevor
Thank you George it was our pleasure and wish you all the best.
Soffit installation under deck
This was not an easy job for us by any means. We are glad you are happy with the work provided and am sure we will meet again in the future.
Thank you for the great review Joseph.
Thank you for the great review.
We see our customers more than once a year because we provide all year long maintenance service starting from maintaining the windows and eavestroughs during the spring and fall. During the winter months we plow. We strive to establish and build long-term relationships with our customers that‘s why we take pride in ourselves on providing friendly, reliable service all year long.
Here at Richview Windows & Eaves Cleaning Inc. we take pride on providing the best possible window and eavestrough clean.
Our window clean includes washing frames, sills & scraping.
Our eavestrough clean includes the following:
1. Clean all levels of eaves including the garage.
2. Snake the downspouts, flush them with water and if the downspouts are really clogged we take the downspouts apart.
3. Includes removal of cages, full eavestrough and downspout inspection for any repairs .
4. Does not include removal of screens (leaf gourds)
5. We also provide pictures and videos of our eavestrough clean upon customer request.
If we see any repairs that need to take place while we clean the eavestrough we notify our customer right away with pictures and videos and hereafter we leave a service recommendation inside the mailbox.
Richview alternative services available:
- Exterior Painting
- Exterior Window Caulking
- Power Washing
- Eavestrough Installation/Repair
- Exterior Eavestrough Cleaning
- Aluminum Soffit, Fascia & Flashing Installation/Repair
- Vinyl Siding Installation/Repair
- Christmas Light Installation
- Leaf Gourd Installation
- Snow Removal
Visit us:
https://www.facebook.com/richviewwindowsandeavescleaning
http://richviewwindowcleaning.ca