Upanoak Tree Care Inc.

Tree Service
Toronto ON M1H 2R4
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HomeStars
Tree Service
Upanoak Tree Care Inc.
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98%

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Reviews for Upanoak Tree Care Inc.

Average customer rating:
9.9 10 (160 reviews)

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corel
corel
1 review Toronto, ON
10/10

Tree Cut

They did a great job. Very happy with their service.
Btw, you have to book an appointment eralier,cause it seems like they are really busy.

Approximate cost of services:
$600.00
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Company Response

Thank you for the review.

seliotis
seliotis
3 reviews Toronto, ON
10/10

Tree removal

Very professional job. This might be the third time I used them and if I need to use them again I would not hesitate for a moment.

Approximate cost of services:
$3,000.00
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Company Response

Thank you, Mr.S.

Darryl

L
L
2 reviews Toronto, ON
10/10

Tree trimming

Punctual and careful cutting of branches from two trees. Respect for property. A pleasure to do business with.

Approximate cost of services:
$1,600.00
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Company Response

Thank you. I can't wait to see how the Locust responds and continues to recover from the ice storm damage we alleviated.
Darryl

andrea
andrea
1 review Toronto, ON
10/10

Tree removal

So impressed with Darryl and his team! Our tree was surrounded by wires and was against our fence. The tree was removed with great care amid the wires. Darryl and his team were efficient, courteous and professional. I greatly appreciate the care they took to clean up both of my neighbours' yards as well as mine. Would definitely recommend UpanOak!

Approximate cost of services:
$900.00
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Company Response

Hi Andrea, the final clean-up is what keeps great neighbours. The wires were quite tricky at times but we stayed patient and completed the job without a hitch. Thank you for trusting us to handle your project.

Darryl at Upanoak

Private User
Private User
Private User reviews Angus, ON
10/10

Tree removal

Extremely satisfied with the service provided by Upanoak Tree Care Inc. Darryl is very professional and highly skilled in his trade. Darryl's team worked safely and tirelessly to complete the job on a very hot and humid day. Good job boys!

Approximate cost of services:
$800.00
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Company Response

Pictures did not do this tree justice; what a huge Silver Maple that had truly outgrown its space it was. The timeframe for completion was quite tight so I'm glad we were able to do it in such a timely manner to fit into your schedule.

Private User
Private User
Private User reviews Toronto, ON
10/10

Friendly service, great work! Large trees pruning & stump removal.

I hired Darryl and his team recently. Darryl was very prompt in providing estimates for tree pruning, stump removal, dead tree trunk removal, and to tie together several communication wires running through our backyard. Their price was very reasonable. When it comes to do the work, Darryl and his team were on-time, professional, courteous, and made sure all debris was cleaned up from the site. I would highly recommend them!

Approximate cost of services:
$800.00
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Company Response

I'm glad we were able to fulfill your extensive list... it's alot for new homeowners to handle when you've inheritated an unruly backyard. I will continue to be a part of the rejuvination; I'm hoping that tri-colour Beech will show its deep pinks and purples now that it has some sunlight. Good luck with the vegetable pyramid!
Darryl

Jackie78
Jackie78
5 reviews Vaughan, ON
10/10

Tree removal

Darryl quickly responded to my request regarding the removal of my 2 trees from my backyard. He was courteous, knowledgeable and provided a reasonable quote. The work was done within 2 weeks of my first contact with him and I'd highly recommend him and his crew. They removed our trees and stumps, giving us a more open space as well as allow more light to shine through. We are very pleased with the results.

Approximate cost of services:
$800.00
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Company Response

Thank you for your quick review. I believe it's imperative that we work as team with time being of the essence with Spring and your little guy learning to get around your backyard. The lawn will definitely have a better shot at surviving now.

Joseph in Toronto
Joseph in Toronto
2 reviews Toronto, ON
3/10

Capable workers - however incomplete work with no follow-up

Darryl the owner is very knowledgeable and had good explanations and suggestions for improving the trees in my yard. For that reason I hired him without questioning his quote which seemed reasonable.

I was very pleased with the initial work which consisted in removing a dead ash tree, a pear tree trunk, a dead evergreen bush and another dying one, as well as removing dead branches from a sugar maple and another tree. They cleaned up the yard very nicely.

The complaint I have is that upon their return a couple weeks later to plant a red maple, they they also cut down two very large branches with gnarly vines from a tree near where the maple was to be planted, and left them in my yard (on the grass), with no follow-up explanation!

This is not good customer service.

I am ill-equipped to cut and get rid of those massive branches, and certainly I did not hire an arborist co. to have them leave me a pile of work to complete by myself [need to fix my chainsaw].

Would this have happened if I had not paid them before seeing the finished work? A follow-up call would have been nice.

For the above lack of customer care I would not recommend this co. But should you choose to hire them, I would recommend you don't pay until the work is completed to your satisfaction.

Approximate cost of services:
$3,200.00
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Company Response

Good evening,

Thank you for the constructive review. As we have never left branches behind and have been told many times that our meticulous clean-up is what sets us apart from other companies, I take full responsibility for the oversight.
Since we were in complete communication through multiple forms before the job (email, cell, and home phone), I am surprised I was not reached with your concerns before this review.
It's a shame that a verbal compliment, made over the phone, after phase 1 of your job was marred in the end through a breakdown in post job communication.
Please do not hesitate to contact me with any questions or concerns you have in the future. As we are always open for your business, so are our lines of communication.

Genuinely,
Darryl Stevenson

afdale
afdale
1 review Toronto, ON
10/10

Tree removal and trimming

Darryl from Upanoak replied promptly to an online request for an estimate. I had a pamphlet given by a satisfied homeowner at a Guildwood garden tour last summer. Darryl came and spent at least an hour surveying the work, gave me useful insight about my trees and property and gave me a thorough written estimate at a price roughly what I expected. Arrangements were made to do the work at a suitable time within the following two weeks. To do this work required cooperation from a neighbour. I assured the neighbour that the company would do no damage to his fences or property, and manage his dog's needs too. All of that was accomplished successfully. All of the work was done professionally and safely with a crew of four pros. The crew cleaned up everything. I remarked that it's tough to know where two large trees used to be. I'm happy to recommend Upanoak.

Approximate cost of services:
$2,800.00
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Company Response

Thank you. It was great providing you with the service.

Darryl

jenoffwork
jenoffwork
1 review Toronto, ON
10/10

Stone Dead Elm Removal

Darryl was easy to reach on the phone and arrived on time for our initial meeting. At that first consultation he was very friendly, knowledgeable and able to discuss solutions and pricing. He then was able to complete the job promptly. Everything was tidy and professional.

Approximate cost of services:
$450.00
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Company Response

Thank you, Jen. We pride ourselves in fulfilling every aspect of the project's journey from initial consultation to the final blow of the property. We appreciate the review.

Darryl

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Upanoak Tree Care Inc.

Upanoak Tree Care Inc. provides proper and sustainable arboricultural services in the Scarborough, North York, Etobicoke, Toronto, Ajax, Pickering, Markham and Newmarket area, including tree & brush removal, pruning, planting, consultation and environmental hazard removal. Give us a call today for a free quote!

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Tree Service
WEBSITE
https://www.upanoak.ca
WRITTEN CONTRACT
Yes
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