Skyscapes

Floor Laying & Refinishing
Toronto ON M5V 3V1
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Reviews for Skyscapes

Average customer rating:
9.1 10 (27 reviews)

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Private User
Private User
Private User reviews Toronto, ON
9/10

Excellent Product, Great installation crew

This is the perfect product for a rooftop patio & looks beautiful. The tiles look great and water drains underneath them. The crew that installed them were very precise (my layout is complicated), polite and friendly. For over 300 square feet they were done in 2 days. My only issue was with the salesperson who did not provide an accurate quote based on my original specifications. I had to correct the tile shape & the total square footage. If I did not catch the mistakes on the quote there would have been a serious issue

Approximate cost of services:
$8,000.00
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Private User
Private User
Private User reviews Guelph, ON
10/10

Patio

They completely transformed my outdoor space! It went from dull and boring, to a space that I always wanted to be in! The work was done in a timely manner, and the workers did a great job! I went to work, came home and it was done!! Couldnt be happier with the quality of work, and the price!!

Approximate cost of services:
$4,800.00
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praveen in Brampton
praveen in Brampton
0 reviews Brampton, ON
10/10

Patio Furniture Wrapping

Fantastic job! Fast and organized.
I am Completely satisfied with the quality and professionalism of Skyscape. I've been a customer for 3 years and will continue to be every year. Thank you!

Approximate cost of services:
$410.00
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Private User
Private User
Private User reviews Toronto, ON
3/10

Poor customer service

Company does not follow up on messages in a timely manner
Skyscrapes sets appointment and does not show up and does not follow up with the customer
Owner is never present when job is being done and only contact is by email
When I spoke with the owner about my concerns about having to take time off to be home and they did not show up or call to advise they wouldn’t be coming they did not accept responsibility and
basically defended their actions
50% deposit is due upon booking yet job was scheduled 3-4 wks out and when I asked if I can give a 20% deposit and another 20 when supplies arrived onsite they said no
Lastly Skyscapes couldn’t fully complete the job as
they needed more supplies and a part so they advised that they would follow up with job completion in 2 weeks. After 2 weeks I connected with the person who was onsite and they indicated they would get back to me. After a month later I connected again and expressed my dissatisfaction with their customer service practices. The owner basically did not accept any responsibility.
When job was completed the lights were installed incorrectly and by the time they had finished I had to leave to attend to another appointment so I just told them to leave it.
The owner is never onsite and only communicates through email and is hard to reach by phone

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Private User
Private User
2 reviews Toronto, ON
10/10

In love with our upper deck!

We chose Skyscapes after consulting a few other providers and undoubtedly, we made the right decision. The superior responsiveness and professionalism were only topped by the outstanding workmanship and attention to detail. Dave and his crew left us positively delighted!

Approximate cost of services:
$10,000.00
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James in Toronto
James in Toronto
3 reviews Toronto, ON
10/10

Ipe Tile Installation

Skyscapes supplied and installed 2' x 2' ipe hardwood tiles over existing cement pavers on my 750 sq ft terrace. The existing pavers were not completely level and a few were unstable/wobbly.

Dave was a pleasure to work with - he was responsive on email and showed up when we agreed. He brought samples to my place and was helpful and honest about the benefits and drawbacks of the different options. He left the samples I was interested in behind for a few days so I could check them out in different light and weather conditions.

The crew was friendly, polite and professional, and worked clean. They did a great job - the deck looks great, and is solid and level. I've had a lot of compliments. I'd definitely recommend working with Dave and Skyscapes.

Approximate cost of services:
$12,000.00
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Elaine
Elaine
3 reviews Toronto, ON
10/10

Above and Beyond Service & Excellent Product!!!

We are so happy with our decision to work with Skyscapes for our composite flooring product and installation.

Dave and Mike were very professional and friendly, and it was fantastic working with their team. Dave was really helpful during the design stage and thoroughly answered all of our questions, while Mike had an amazing work ethic and eye for detail during the installation.

We had a few design challenges that needed to be overcome and Skyscapes went above and beyond to provide solutions to them all.

Our condo balcony is over 900 sqft, so we were happy that they could provide flooring that came in a large tile format (8ft x 2ft), along with special tiles that could be removed to provide access to anchors underneath (used by the window washers a few times a year). Skyscapes was one of the only companies that could provide this product format and this level of customization.

Being in a condo, we had to undergo a lengthy approval process for this project. Dave and Mike bent over backwards to meet with our condo management and engineering company on multiple occasions, and to answer any of their questions in order to obtain this approval.

Our terrace looks gorgeous and we are quite pleased with the end result. In addition to the flooring, we had lights embedded in the floor tiles around the perimeter of the terrace and they also refinished our hot tub. These floors and lights were installed in September 2017, and they still look amazing after a long winter.

Skyscapes also continues to be quick to respond to any of our needs regarding their product or the installation. We highly recommend their work.

Approximate cost of services:
$0.00
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Dan
Dan
7 reviews Toronto, ON
10/10

Deck Tiles

It was a pleasure to find a group of young guys that are honest, responsive and work very very hard. The IPE tiles that they installed look great. They are certainly experts in knowing the best ways to install these tiles. I definitely recommend David and his team.

Approximate cost of services:
$1.00
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Company Response

Thanks Dan for your kind words, it means a lot to have these qualities recognized in our team! All the best, Dave.

TraceyK in Old Toronto
TraceyK in Old Toronto
2 reviews Toronto, ON
10/10

Balcony Decking Tile and Furniture Wrapping

Dave from Skyscapes was very patient in explaining the products, services and procedures and communication was good, mostly through email but also took time on phone too.
Was very satisfied with the quote and boy did his company deliver! We had to postpone a day for rain but his deck installer worked all day in constant cold and drizzling weather with a good attitude:) The result is amazing using the charcoal composite tile was positioned in a parquet pattern and the fit is tight and done right! It’s a great quality product with a 12 year warranty and it’s made for our harsh winters!

The furniture “shrink wrapping” they do is amazing..everything on my balcony carefully wiped down
and carefully stacked (tables, umbrella, balcony, bbq grill, full size day bed) with their special technique.
It’s now protected all winter and much cleaner and less hassle than the tarps. I just cut it open and go when the warm weather comes.
I will post more pictures then to show off the tile at its best :)☀️
I highly recommend Dave Rae and SkyScapes.

Approximate cost of services:
$2,000.00
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Company Response

Thanks so much Tracey! Especially for understanding that sometimes our work is dependant on weather, very much appreciated!

Rich in Toronto
Rich in Toronto
1 review Toronto, ON
10/10

Perfect fit for my condo balcony and I had old fashion railings

I have a 38sqft. balcony. The builder used one of the oldest holdings in the industry and the biggest issue with those is the amount it curves back and forth compared to a square or rectangle base. The technician was very patient and skilled that he even made that work perfectly. Incredible!

Approximate cost of services:
$630.00
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Company Response

Hi Rich,

I am glad to hear you are enjoying your newly revamped space! It was a pleasure, we welcome a challenge!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Skyscapes

When it comes to outdoor balcony flooring, we pride ourselves on having a level of service to match the high quality products that we sell. Whether you plan to install the product yourself or take advantage of our installation services, our complementary in-home consultation will help you decide which outdoor ...
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