Calgary Bathworks

Bathroom Renovation
Calgary AB T2W 3L7
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Reviews for Calgary Bathworks

Average customer rating:
9.8 10 (57 reviews)

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Stephen
Stephen
10 reviews Calgary, AB
10/10

Bathroom renovation

We had our main bathroom completely renovated some time ago by Calgary Bathworks and were very impressed with the work done by everyone involved. They were here on time every day and were always conscientious and professional. Communication with us throughout the process, from first meeting to finishing, was excellent! We were so happy with them, that when it came time to do our master ensuite, we didn't hesitate to contract with them again. I'm happy to say that our second experience was every bit as good as the first. They did the work as planned, cleaned up each day, and were meticulous in every way. Communication was ongoing and they were always receptive to any questions we had. We cannot recommend Bathworks highly enough and would not hesitate to deal with them in future.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review Stephen. It was our pleasure to have been able to do the work for you!

Teresa in Calgary
Teresa in Calgary
1 review Calgary, AB
10/10

Two and a half bathrooms, fully gutted and renovated

We are extremely happy to have found this company. Our house was built in the 70's and the bathrooms were in desperate need of renovations. We were worried about how to go about it as we both work full time. Calgary Bath Works to the rescue! We trusted Rick right from the start, very understanding and professional. We felt very comfortable. Hats off to Aaron, Taylor, Ian, and Don. We have so much respect for what you do, their workmanship and integrity is second to none. A terrific and organized experience for us. We love love love our bathrooms and are very proud. We recommend them wholeheartedly and looking forward to get them back for future projects.
Teresa and Gordon

Approximate cost of services:
$45,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Teresa! We're glad you love, love, love your bathrooms too!!!

Private User
Private User
Private User reviews Calgary, AB
10/10

Bathroom

Calgary Bathworks did an amazing job, they took my dingy bathroom to a beautiful oasis! The attention to detail did not go unnoticed. They we're extremely professional, kept the site clean and we're very polite. We felt comfortable with them in our home, and will be using them for all our future renovations!

Approximate cost of services:
$15,000.00
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Company Response

Thanks for the review. Glad you're happy! Enjoy your new"Oasis"!
Aaron does do good work. :)

9/10

Bathroom renovation

Ensuite renovation done in 2015. We had a cracked shower insert that needed to be replaced, but by the time you take down the tile you might as well just redo the whole thing, right?

They were very practical in suggestions for changes and upgrades. We found the quote reasonable and sensible. It was also easy to understand how changes to our tile/granite/fixture choices would effect the final price.

They started on time and did an excellent job of site isolation to minimize dust getting elsewhere in the house, as well as protecting our hardwood floors. Although they took a couple of weeks longer than planned, they were there every day and always updated us with progress and challenges.

There were a couple of errors but they were addressed immediately and to our satisfaction. They have been back to address small problems that have surfaced since finishing and came promptly when called.

Overall we are very satisfied and would highly recommend them.

Approximate cost of services:
$32,000.00
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Company Response

Thanks for the review! We are glad that you are happy with your renovation. Thanks again for letting us help you with it.

Private User
Private User
Private User reviews Calgary, AB
10/10

Mckenzie Lake Bathroom Renos

January 2016 we had a major renovation of our master bathroom along with matching upgrades to two other bathrooms and our front entryway redone. Calgary Bathworks did an excellent job for us and we are very pleased with the results. They really did exceed our expectations. We feel this company has a lot of talent, integrity, and professionalism that is hard to find these days. They were a pleasure to deal with, and we would highly recommend them.

Approximate cost of services:
$40,000.00
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Company Response

Thanks for the recommendation!
It was a pleasure to have been able to do this renovation for you.
Thanks again for choosing Calgary Bathworks!

Nola in Calgary
Nola in Calgary
5 reviews Calgary, AB
10/10

Kitchen and Bathroom Renovation

We started with the renovation of our bathrooms and ended up doing the top two floors of our 4 level split. The Bathworks team did an amazing job and they were very easy to work with. Price wise, they weren't the cheapest but they were far from the most expensive. The quality of the work was top notch.

Approximate cost of services:
$95,000.00
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Company Response

Thanks so much for the review and for having us back to help with the rest of the house. It was a real pleasure to work with you both.
Thanks again for choosing Calgary Bathworks!

Charlie Andrew from Calgary
Charlie Andrew from Calgary
1 review Calgary, AB

First Review

5/10

Bathroom Renos

We chose this company because the price started off great (it went up because, apparently, we chose expensive fixtures - don't know what quality of fixture was quoted) and the quote process was thorough and easy for us to understand. We renovated 2 full baths, a powder room and a laundry room. Laundry room and powder room were easy to freshen up and were done to our satisfaction. Bathroom #1 was done well and we are happy, but they tore out tile that was not straight or miss-cut over and over again. Bathroom #2 - shower pan wouldn't drain, so they had to redo it, and plenty of tile was not straight/even in this area as well. Waaaaay over the time estimate (originally slated at five weeks, we ran over by a good four weeks); close to completion they asked for the final payment and we said no, we had agreed on a hold back. The whining commenced, so we ponied up a bit more, but still held some back. Good thing - on 'completion' we had a list of 38 deficiencies, which took another 1-2 weeks to completely finish (plus we got money off the final bill for some tile that they didn't want to tear out and we could live with). The good points about the company included good communication (until the last 3 weeks), work was explained when we asked what/why, the workmen were very respectful of our home (always took their shoes off, didn't smoke in the house, arrived at the home when they said they would, and they cleaned up pretty well every day). Workman were very patient with answering questions, and were very polite. We did have some interesting issues with our reno, and most were handled well. Many times, though, we'd say "you have installed this before", and they would say "no, we haven't seen this tap before" or "never seen this sink before". The not-so-good points include the over run in time and money (budget almost doubled), communication started to break down towards the end, work began to get sloppy (were they rushed or just tired of the job?), the large list of deficiencies, and the overall attitude at the end. A few times, when we went over choices and were asking about if we could save a bit of money here or there, Calgary Bathworks inevitably said to cut out the things that we most wanted (for example, the heated floor. BTW, we kept the floor in the budget, and we love it!). We are really pleased with our new bathrooms - we made excellent choices in the tiles, taps, colours and new footprints of our bathrooms. Could we have found someone that could have had a better quality of work? Probably, especially towards the end. We are very happy that they stuck around to address all our outstanding issues, so that is a huge point in their favour. However, if they would have had consistently high quality in the first place, we would not have had such a long fix list.

Approximate cost of services:
$55,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

There must be some confusion here Charlie. We've gone through our records and can't find a job that we've done in the past 10 years with your name on it. You must have us confused with another company.
Sorry to hear you're not happy with your renovation. Although it sounds like they tried to make things right.

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