Move Me Again

Moving & Storage
Toronto ON M1R 3Z2
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67%

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Reviews by rating (past 12 months)

Reviews for Move Me Again

Average customer rating:
7.9 10 (72 reviews)

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10/10

Last Minute - Dental Office

This company came through. We called up and they responded quickly. Had a desperate business move from Moncton, NB to Kingston, ON.
Other movers did not show up. Called, paid deposit and they showed up 5 hours to assist. Thank you!

Approximate cost of services:
$6,502.70
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M in Montréal
M in Montréal
1 review Montreal,
0/10

The worst experience

I contacted with the company and their moving consaltant Tara (Interestinly when they emil do not put thier last names. So this the name appears in the email). I talked on the phone and told my preference day and I asked about the flat rate. As soo as I paid the deposite she sent me an email with 550$ extra charge to make me my moving day and 120$ for flat rate.
At the moving day the driver showed up 3 hrs late, we missed the elavator. The driver refused to start moving and taking the stairs. I was in third floor. Thewhole 3 hrs I was on the phone talking to their accountant, Nichole ( again no last name). Amazingly she never apologized, she spoke in the rudes manner, then she wanted to pretend I refused to move, finally asked me to sign a document to not sue the company if I want my deposit back.
After writing a review, they called me and threatened me to remove the review.

BECAUSE THEY START TELLING THAT I HAVE NOT HIRED THEM I UPLOADED THE INVOICE OF MY DEPOSIT.

Approximate cost of services:
$200.00
3 of 3 people found this review helpful.
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Patty in Scarborough
Patty in Scarborough
1 review Toronto, ON
10/10

Corporate Restructure Move

Moved due to corporate restructure. Needed a company that specialized in moves without problems. My move was budgeted for $5000.00 for a 4 bdrm move. My bill was under that. Furniture was wrapped as agreed, no damage. My boxes did have arrive in tact. I cannot believe the others saying bad things about this company. Just plan, plan plan.

Approximate cost of services:
$4,553.90
0 of 2 people found this review helpful.
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Company Response

We aim to offer you the best service possible.

A team as a whole appreciate you taking the time to write such a glowing review.

From your team,
Move Me Again Transportation Inc.

Private User
Private User
Private User reviews Toronto, ON
0/10

DO NOT HIRE THIS COMPANY

DO NOT HIRE THIS COMPANY. Absolutely horrendous experience! 0 stars. Spend the little extra money to get an actual professional company, save yourself the hassle and stress.

I hired this company to move myself and my girlfriend from Moncton to Halifax, which entailed loading my apartment and her apartment (both in Moncton), storing our things for 1 month, and then unloading our things in our new apartment in Halifax. I had set up the initial loading day to be anytime on our before the last day of our leases. I could not have been more clear about my need to be out of our apartments on the last day of our lease, to which Tara (the customer service rep) assured me would be easily done. I had this arrangement set up over a month in advance, so was reasonably confident they should be able to follow through with their promise and so I paid the deposit to set it up.

Fastforward to THE DAY I NEED TO BE OUT OF THE APARTMENTS. We planned on getting my things and my girlfriends things midday, this got pushed to the evening. No big issue. Then they want to push it so that my girlfriends things would be picked up late at night, and my things would likely need to be picked up early the next morning. I now have to plead with my landlord to let me keep my things in my apartment longer than we agreed, to which I was able to do. I then get an update that they will be picking my girlfriends stuff up at around 1 in the morning, and my stuff at around 6am. This is absolutely ridiculous at this point, but it's really all I have since I have to be out of my apartments so I agree. Its now 4:30pm the day I need to be out of my apartments, and I get a TEXT FROM THE DRIVER telling me he CAN'T DO IT ALL. I'm now completely screwed, with no movers only hours before I legally have to be out of my apartments. I'm calling move-me again and emailing over and over to NO ANSWER! They won't answer my calls or emails, and even disconnect the phoneline so I can't leave a message! So now not only do I have no movers, I can't even get ahold of them to get my deposit back.

They should be ashamed that this is how they conduct business, completely unprofessional and ridiculous. I was nothing but civil the whole time, accommodating their scheduling screw ups up until the point where I was fine with having my things picked up in the middle of the night, so long as it got done. They should have known they couldn't get my things when I wanted way in advance and told me to find someone else, instead they completely screwed me and then wouldn't answer my calls or emails. Never use this company.

Approximate cost of services:
$1,200.00
4 of 4 people found this review helpful.
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Company Response

Hi Sean,

We did offer a resolution in which you graciously accepted.

We are quite surprised to see such a review from you.

In response to your review ...

We want to start off by sincerely apologizing for your negative experience with our company last month. Striving to present top-notch customer service is our motto!

Here at Move Me Again Transportation, we've undergone numerous changes and have since improved.

It is reviews such as yours that provides our company the ability to learn from our mistakes in hopes to create a better client experience in the future.

Happily we announce this is an isolated incident.

Thank you and we hope you will grant us the opportunity to improve your image of us.

Sincerely,
Move Me Again Transportation Inc. Team

Akeel in Scarborough
Akeel in Scarborough
1 review Toronto, ON
10/10

good job

Interstate move from New Brunswick to Sault Ste. Marie, Ontario
i moved a lot of times with moving companies in the past. This was the best experience so far. The crew was on time, organized and they were very professional.

Approximate cost of services:
$6,900.00
0 of 1 people found this review helpful.
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Company Response

Hello Akeel,

Cross Country Moves are 1 of the many specialty of ours. Nice to know we exceeded on providing stellar service.

Don't hesitate to call us again,
Move Me Again Transportation Inc.

Jacklib in Scarborough
Jacklib in Scarborough
1 review Toronto, ON
10/10

Deserves 10 stars x 2 billion Thank Yous

I moved from Nfld to Ontario. My move was last minute due to a new job. Although my quote was lower than the invoice, I am pleased. Don't understand why people are not giving 5 stars? The office staff are informative. Movers are patient, helped me with packing. Yes It came at a cost. No damages. The delivery date was 1 day earlier then informed. On my next move, I will call you guys again.

Approximate cost of services:
$1,742.00
1 of 3 people found this review helpful.
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Company Response

Hi Jacklib,

Wow, more than 5 stars?! We are tickled pink!

We look forward to your call,
Move Me Again Transportation Inc.

Muhammed Emin in Toronto
Muhammed Emin in Toronto
2 reviews Toronto, ON
10/10

Carefull movers

I liked how u worked. U did not broke anything . They cover the floor with good protection. They have a new truck and and they carried everything by themself . I did not worry about anything. If i move again u will be the first person that i am going to call.

Approximate cost of services:
$3,200.00
0 of 1 people found this review helpful.
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Company Response

Thanks Muhammed, we appreciate your praises! Yes, we are only a phone call away! You were a delight to work with.
We look forward to your next move - until then, enjoy fond memories in your new home.

Move Me Again Transportation Inc.

Private User
Private User
Private User reviews Toronto, ON
8/10

Long distance move of 3 bedroom home

Two Movers did anamazing job-worked for the whole day,pleasant and kept things moving along with humour.
Delivered our belongings the same day as promised.
Final invoice was quite a bit more (almost double) than quoted(apparently quite common)was a shock as I had never used a moving company before.

Approximate cost of services:
$5,000.00
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Company Response

Hello,

Thank you for taking the time to share your online review.

Appreciate your feedback.

We are available for you on your next relocation,

Move Me Again Transportation

Fatima in Scarborough
Fatima in Scarborough
1 review Toronto, ON
10/10

Great movers

Great movers, would definitely recommend them to anyone. Professional reliable service. Made my moving experience so much easier. great attitude and excellent level of service above and beyond my expectations.

Review has 1 previous version
Approximate cost of services:
$650.00
0 of 1 people found this review helpful.
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Company Response

Thank you, Fatima. Pleasure working with you. Enjoy your new home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Move Me Again

At Move Me Again, we strive to offer a reliable and efficient moving and packing service at updated cost so that we can meet and exceed our customer’s expectation. We have a motivated team of friendly, uniformed professionals with safe transportation to ensure the safety of your personal belongings. .
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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