Pristine Plumbing & Drainage

Jan 2021 Update: I called on Pristine again when I needed my new refrigerator's water line hooked up, the toilet flange fixed and a leaky laundry tub faucet replaced. Andrew came by at the appointment time, did an assessment of all the requested work, and found some of my shutoff valves also needed to be replaced. He gave me an estimate, outlined the work, left to pick up the required parts and returned quickly to start the repairs. Andrew was very friendly and thoughtfully took the time to describe his work. He picked up a taller wax ring for the toilet because he noticed the higher clearance of the newer toilet I had installed last year. Also, he picked up a new faucet with blade handles because I had mentioned my elderly mother had problems turning off the old faucet and felt this would be easier for her to use (which is it). Great service again! I am definitely calling Pristine again for any plumbing issues!

Oct 2020: I spoke with Daniel on the phone about my hot water tank replacement. He was friendly and patient as we went over various options. He sent me an estimate and after a few emails we scheduled the job.

Daniel and his colleague arrived masked and on time. They explained what the job would entail, asked if I had any questions, and then got started. I appreciated that they laid down cardboard on the floor to keep things as clean as possible. When they finished the installation, Daniel showed me how to operate the unit and how to drain the tank, if necessary. He asked if I had any other plumbing issues, big or small, that I wanted him to take a look at before they left which I appreciated. Luckily, I had nothing to report.

They were professional, polite friendly and just easy to deal with! I will definitely call them again if I have any plumbing issues.