Bath Depot

Bathroom & Kitchen - Fixtures & Accessories
Toronto ON M6N 3E2
Write a Review
Write a Review
Wanda in Toronto
Wanda in Toronto
2 reviews Gatineau,
0/10

Brynn 60 inch vanity

Dont ever buy this cheap piece of crap. The front panel stuck out 3/8. Called the store and they insisted that this is what it was supposed to look like even the theres a huge gap at the door edge. Called customer service and they said NO, its wrong. So I took it apart and its so poorly made that the side fell off and the holes where the pins fit all broke. Impossible to fix. The directions were not clear and it didnt withstand being taken apart and even some of the screws didnt tighten. DONT GO TO THIS place. The salesman was really nice but he was unable to help. Told me to call customer service, who were supposed to get back but havent in weeks and say theyll call back but dont. They know that youll have to put your bathroom back together without them and have to go out and buy a new vanity elsewhere. Obviously dont stand behind their products.

Approximate cost of services:
$629.00
Was this review helpful?
Company Response

Hello Wanda, we sincerely apologize about that. This is far from the experience we want our customers to have. We always make sure that our products respect high standards of quality. Since there is a technical issue with your product, please send an email to cs@bathdepot.ca with the details about your experience, with photos attached, your order number and your telephone number. Our technician will then contact you. Thank you for taking the time to share your feedback and sorry again for the inconvenience.