ROMAN IS THE TOP QUALITY LOCKSMITH AND HE WAS VERY PROFESSIONAL AND PUNCTUAL AND I WOULD HESITATE TO RECOMMEND HIS SERVICES AND A TO Z LOCKSMITH FOR OUR FUTURE LOCKSMITH NEEDS.
We needed some extra security for our basement door which leads to a walkout. We reached out to a few locksmith's but Roman was one of the first to respond to my e-mail inquiry. Not only was he responsive, but he understood what I was looking for and addressed our needs.
Roman took the time to explain what type of hardware and security he would recommend for our door and he also let me know what would be an unnecessary cost as well. This was very much appreciated as I know you could add tons of security options to your door and really run up the cost.
He was very responsiveness to text/whatsapp which was what made his customer service excellent and well beyond what others were offering,. He answered every single question I had and never got upset. He was very polite and friendly.
On the day off Roman arrived early and completed the job in just over an hour! He was quick, efficient, and explained everything that he was going to do. He let us know that if we wanted the door guard there would be additional drilling and therefore labour, and we were okay with this. His costs were competitive against the bigger companies and given his extreme knowledge of what he was doing, I was okay with paying the cost of the job even if others were cheaper.
So I will definitely use A to Z Locksmith services again because of their responsiveness, thorough knowledge, customer service, and fair cost. Roman is a really skilled dude and I would recommend him to anyone looking for a locksmith.
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- Company Response
WOW! Thanks a lot Vijay for that incredible review! Im really happy you had a great experience!