Hercules Moving Company Inc

Moving & Storage
Toronto ON M3J 2C4
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Moving & Storage
Hercules Moving Company Inc
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94%

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Reviews for Hercules Moving Company Inc

Average customer rating:
9.5 10 (406 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Move to a duplex

We downsized and moved to Toronto. Finding a moving company was very stressful and on top of that you hear so many horror stories. This experience was very smooth and positive. Simone helped us book and was not pushy in any way, then when the movers arrived they introduced themselves and got going. Thank you Hercules

Approximate cost of services:
$1,000.00
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Company Response

Hello,
We are incredibly grateful you took the time to leave us a 10-Star review.
You're right; finding a professional moving company that won't make your relocation one of these horror stories is hard. However, our company's standards are high, and we always prioritize transparency to build a strong relationship with our clients. We will make sure our HMC team receives your feedback. Thank you for your recommendations, and we hope to see you soon.

Altaf in Toronto
Altaf in Toronto
0 reviews Guelph, ON
2/10

Long Distance Move to Vancouver from Guelph Ontario

DO NOT use this company. They will mislead you on the weighing scales. Over exaggerated weight is how they get you.

Approximate cost of services:
$4,000.00
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Company Response

Hello Altaf, 
We are a professional moving company and always aim to provide our customers with only the highest quality moving services. We are sorry to hear about your negative experience with our company; we would like to clarify some things first.
 
1) Our movers asked if you wanted to go and accompany them to the weight station and witness the whole weighing process yourself, but you refused, saying it was too far. You also refused to go to the weight station and see the weight of the loaded truck. 
 
2) Our receivables department sent scale tickets on October 25th, and you didn't report any doubts about the weight. 
 
3) We could have reweighted the truck if you had any doubts about the weight. However, you didn't report any issues about it. 
 
4) If you had any issues with the invoice, why didn't you bring up the issue right after receiving it? We received your claims one month later. 
 
5) You had more items than initially provided to our moving coordinator. The item list filled by our movers and signed by you shows 77 items.
By signing the item list, you agree that the item list is true and correct. 
 
Regarding this complaint, we believe reporting false information is unethical and dishonest. 

Yours truly, 
Hercules Moving Company

Private User
Private User
Private User reviews Toronto, ON
10/10

Cross Country Move (Toronto to Vancouver)

Amazing experience, best service. Very professional. Simon is the simply the best. Will be using Hercules again for my next move and would easily recommend this service to anybody. Ive moved a lot - these guys are honestly cream of the crop.

Approximate cost of services:
$3,000.00
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Company Response

Hello,
We're thrilled you were satisfied with our long-distance services from Toronto to Vancouver. Your feedback is appreciated, and we hope to be of help again soon!

Jeff in Woodbridge
Jeff in Woodbridge
3 reviews , ON
10/10

Professional movers

Hired Hercules to move us from Oshawa to Quinte West.

Was provided with dedicated moving coordinator, Simon, who gave excellent advice on what we would need to complete the move as efficiently as possible.

Arranged for 2 twenty six foot trucks and 5 movers.

Arrived on time, movers were professional and took care of our possessions as if they were their own.

Definitely would highly recommend this mover.

No hidden costs, contract was clear and was charged exactly as agreed upon.

Approximate cost of services:
$3,000.00
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Company Response

Hello Jeff,
Thank you for posting such kind words about your experience with Hercules Moving Company! We take pride in our work, making us very happy when our clients post about it. We work very hard to keep our clients happy to ensure that we can assist you in the best possible manner. We will pass your kind words on to Simon and the whole moving team. Thank you again for your recommendations.

Amanda L
Amanda L
0 reviews Toronto, ON
10/10

AMAZING Moving Experience

Had an amazing experience from start to finish! Shareef helped with all the pre-planning over phone/email and was always accessible for questions and quote adjustments. The quote was exactly as he had stated it would be. Movers came on time (literally to the minute!) and had our entire place packed up in an hour. Took an hour to drive over (we moved from Toronto to Hamilton). Unpacked in an hour as well. Had trouble squeezing a couch into the basement but quickly problem solved by taking it apart and putting back together SO fast. Same with our King bed - we have a tight staircase and they folded and squeezed it up the stairs in record time. We kept saying "we never would have been able to do this alone". The two workers were incredibly nice and easy to work with. Would absolutely recommend to anyone moving in the future! Thanks SO much for making our move so easy!

Approximate cost of services:
$850.00
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Company Response

Hello Amanda,
Thank you for posting such a fantastic review about your recent experience with Hercules Moving Company. We are thrilled that you enjoyed our professional moving services. We will pass your kind words on to the team. Thank you for your recommendation, and we hope to see you soon!

Private User
Private User
Private User reviews Toronto, ON
8/10

Great company

After seeing all the media around trouble with moving companies in Toronto I wanted to share that Hercules Moving Company did a great job moving my items to the East Coast. You should call them today- great company.

Approximate cost of services:
$2,000.00
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Company Response

Hello,
We are delighted to hear that you enjoyed your long-distance moving services with us. The Hercules team goal has always been to make sure that every client gets the best service possible, and we are happy that we were able to meet your expectations. Thank you for your recommendations, and we hope to see you soon.

Rayed
Rayed
0 reviews North York, ON
10/10

Moving Services

We did our moving from Ajax Ontario to Edmonton Alberta. The servicing staff and office staff are very professional and helpful. Both staff loading and Ajax and offloading at Edmonton are very polite and professional. Also Jessline at office is amazing guiding and informing on every step. Will definitely recommend to my friends and colleagues. Thank You very much Hercules Moving.

Approximate cost of services:
$8,000.00
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Company Response

Hello Rayed,
It's a pleasure hearing about your experience with our Hercules Moving Company. We work hard every day to provide top-notch moving service across Canada, and it's encouraging to hear out successful moves such as yours. It has been such a pleasure working with you and we are looking forward to assisting you in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Awesome

Had a very large concrete slab top dining table moved. It was very heavy & big.

Approximate cost of services:
$400.00
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Company Response

Hello,
Your review made our day. Thank you so much for posting such kind words about us. We hope to hear from you regarding any other moves in the future.

Amandeep in Toronto
Amandeep in Toronto
0 reviews Welland, ON
10/10

Welland to Calgary move

I recently took services from Hercules moving for shipping my household goods from Welland (Ontario) to Calgary(Alberta) and if I have to describe my overall experience in one word than it would be AWESOME.
Jasleen (who was my main point of contact from first call enquiry to delivery) ensured that the whole process goes smooth, painless and to the quoted price. Few spotlights included:
1. ETA of pick and delivery was honored
2. Loading and unloading was done by professionals. They used liners to cover the corridor/carpets while loading and unloading.
3. What I was quoted is what I paid. No hidden fees
4. I was in loop and updated on every stage on the process.
5. None of the stuff went missing.
6. The goods were received is same condition as they were packed/loaded
7. Unlike many other moving companies where once sale is closed customers are asked to deal with dispatch for delivery, this was not the case at all. I was dealing with one person (Jasleen) throughout the whole process.
Once again a big thanks to Jasleen and the team for all the help

Amandeep Singh Dhillon

Approximate cost of services:
$4,200.00
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Company Response

Hello Amandeep
Thank you for the wonderful review and for taking the time to share your feedback with Hercules Moving company. Our priority is customer service, and we are ecstatic that we met that mark! Kind customers like you make our job a pleasure. We look forward to seeing you again soon.

GA
GA
1 review North York, ON
10/10

Excellent experience and I highly recommend

The entire crew and the agent Simon were always outstanding!

We moved from Oshawa to New Brunswick and were really worried trying to find a good company who we could rely on.
Reading the reviews from various moving companies was difficult as some had really bad reviews.
In the end we decided to go with HMC because overall they had wonderful review relative to the rest.

The agent Simon, who contacted us, did an outstanding job, of coordinating the whole event.
We experienced no problems.
When the HMC crew arrived they were very professional, took control to make sure all items were well wrapped, protected, and labelled.

We received our home contents at our new home location well ahead of when we were expecting them.
Even though all of our contents did not arrive on the same date, within one week after the rest of the home contents arrived.

However, were were still quite pleased when the second half of our contents arrived at our new home location, as it was well within the time period that our HMC agent had quoted us on.

From start to finish this we a really good experience with this moving company.

Thank you Hercules moving company. Great service, great value, and great customer support!

Approximate cost of services:
$12,000.00
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Company Response

Hello,
It's a pleasure hearing about your experience with our Hercules Moving Company. We work hard every day to provide top-notch moving service across Canada, and it's encouraging to hear out successful moves such as yours. It has been such a pleasure working with you and we are looking forward to assisting you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hercules Moving Company Inc

Hercules Moving Company Inc is a Toronto based moving company which provides high-quality household moving, commercial relocation, piano moving and storage services.
Hercules Moving Company Inc operates in the Greater Toronto Area and offers a full moving service, including packing and unpacking services.
In addition to packing services, Hercules also offers full disassembly, and reassembly of any furniture during any move. Whether you are moving locally or simply moving a piano, Hercules Moving Company will come fully insured and bonded.
The company stands out from other moving companies Toronto, ON with its unique wrapping and packing methods which reliably protect items during the move.
Hercules Moving Company Inc is also a long distance and cross Canada mover that provides moving services from as far West as Vancouver Island to as far East as St. John’s, Newfoundland .

We're social here:
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CATEGORIES
Moving & Storage
PRODUCTS
Moving Boxes, Mattress Bag, Tape with Dispenser, Shrink Wrap, Moving Blankets, Packing Peanuts, Bubble Wrap
SERVICES
Residential Moving, Piano Moving, Commercial Moves, Office Relocation, Long Distance Moving, Moving and Storage Service, Used Household and Office Goods Moving
STYLES
Upright Piano, Grand Upright Piano, Full Upright Piano, Apartment Sized Upright, Apartment Sized Piano, Studio Upright, Studio Upright Piano, Spinet Piano, Console Piano, Grand Piano, Baby Grand Piano, Concert Grand Piano, Vertical Piano, Petite Grand, Petite Grand Piano, Living Room Grand Piano, Parlor Grand Piano, Ball Grand Piano, Semi-Concert Grand Piano, Concert Grand Piano
WEBSITE
https://herculesmoving.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Cash, Interac Email Transfer, Visa, AMEX, MasterCard, Bitcoin
MEMBERSHIPS
Homestars.com, Houzz.com
LIABILITY INSURANCE
Yes
DIPLOMAS
CAM Certified, Move for Hunger Certified, HomeStars Best of 2016 , 2017, 2018
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3 Hours
BONDED
Yes
WRITTEN CONTRACT
Yes
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